How to build a scalable, AI-ready midmarket brokerage
The insurance industry is investing heavily in AI, yet many organizations continue to struggle with scaling initiatives beyond individual use cases.
From the Field: Expert Insights
Family communication: Financial planning’s growing blind spot
Across key areas of retirement and protection planning, families are making assumptions instead of having conversations.
3 summer sales habits that build next year’s pipeline
For employee health and benefits sales leaders, this is not your quiet period.
Financial planning could solve the looming Medicaid disaster
If policymakers want to ease the mounting pressure on entitlement programs, they should begin by helping more Americans incorporate long-term care into their broader financial planning.
The insurance distributor that builds its own software will win the next decade
When everyone claims the same edge, no one has an edge.
Supporting small businesses starts with smarter benefits conversations
Most employers want to invest in their people, but intention alone doesn’t solve for execution.
Declined by a machine? The end of the unexplainable no
For years, the technology ran ahead of regulation. That era is closing.
Private equity’s next play in insurance
How will PE firms originate and manage the next generation of long-duration assets?
What Colorado small businesses get wrong about cyber liability
Asking whether a business has cyber insurance is the wrong question.
LTCi innovations that protect your client’s independence
For too long, long-term care planning has been framed as a narrow choice between paying out of pocket or buying a traditional long-term care insurance policy.
AI belongs on your organizational chart, and that’s a good thing
AI absolutely is going to take portions of your jobs. In fact, I believe it should.
When proof of insurance opens the door
Commercial leases, service agreements, municipal permits and vendor applications increasingly include insurance requirements before work begins.
Has your annuity been reinsured in the Cayman Islands? Here’s why it matters
A cautionary tale about what can go wrong when an insurer loses its financial footing
Advisors don’t have an annuity problem; they have an integration problem.
For 20 years, the retirement income debate has been framed as a product argument. That framing misses a deeper issue.
Opinion: We must clear the insurance industry’s name
My recent experience taught me that leaders in our industry can and will exploit systems intended to serve policyholders for their own benefit.
The next growth phase in life/annuities depends on modernization
As the life and annuity market continues to grow, the next phase of that growth will depend on how well the industry modernizes the sales, service and back-office workflows that turn consumer interest into completed protection.
Savers vs. spenders: How money management attitudes impact financial confidence
By understanding behavioral drivers, individuals can create strategies to strengthen their financial health and align with long-term goals.
Mid-year benefits review: What employers miss before renewal
Mid-year is one of the most misleading periods in employee benefits planning.
Trust, technology and the future of claims
As artificial intelligence increasingly shapes life insurance operations, the industry faces a critical challenge
