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Today’s consumers have ‘zero tolerance’ for slow claims payouts

2 hours ago
Image shows a man pointing at his watch
In an age where instant gratification has become the norm, thanks to rapidly advancing technology, a new study has found that modern insurance consumers are far less willing to tolerate slow insurance payouts than previous generations were. Read more
More Top Stories
TOP NEWS
  • Trump announces $90 payment to Medicare Part B enrollees

  • When a client moves, their insurance plan needs to move, too

  • Florida suspends Atlantic Coast Life from writing policies in the state

  • Consumers don’t trust AI as much as insurers think they do

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  • Risk-control index innovation grows as regulators scrutinize complexity
  • Keeping it simple — With Tom Bumbolow
  • Nationwide marks 100 years as a modern mutual
  • A Partner on Life’s Financial Journey with Leah West
  • Harnessing, cultivating and profiting from centers of influence
  • A perfect storm demands better planning
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The stories we tell ourselves

The stories we tell ourselves often delude us into thinking we know more than we do.  Read More

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From The Field

What a Time essay on AI and trust means for insurance

What happens when a technology capable of producing persuasive answers arrives when people are less certain about establishing what is real?

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    The 48-hour service rule driving commercial account retention

    Four critical data signals show where commercial client loyalty lies.

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      Giving while you’re living: 3 frequently asked questions about gifting

      Retirement planning eventually becomes about more than simply making sure you have enough money to live comfortably.

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      More From The Field

ADVISOR NEWS

Are families ready for the costs of aging at home?

Most Americans expect to need long-term care someday, and nearly three in four would prefer to receive it at home. But that vision carries a cost that many families have not planned for.

  • A rising retirement challenge: The license to spend
  • Financial stress leaves less room for retirement saving
  • Helping clients prepare for one of their biggest retirement expenses
  • Important year-end financial conversations every advisor must have
  • What happens to insurance planning when a client retires early?
More ADVISOR NEWS

NEWSWIRES

Doctors, insurers sue Newsom over health insurance premium increases

The California Medical Association and California Association of Health Plans filed the complaint with the California Supreme Court. H.D. Palmer, a spokesperson for the Department of Finance, said in a previous statement to CalMatters that the state wanted to balance the affordability concerns of privately insured patients against large-scale federal…

  • Bitcoin Tests Resistance Near $87,400 as Weekly Trading Begins
  • Connecticut is offering child care workers up to $1,200 a year for health coverage
  • WARREN, HAWLEY PRESS HOME AND AUTO INSURERS ON SURGE IN CLAIMS RESOLVED WITHOUT PAYMENT
  • Georgia trims payments for foster children’s autism therapy
  • ATTORNEY GENERAL KEN PAXTON INVESTIGATES UNITEDHEALTH GROUP FOR DENYING PATIENTS THE COVERAGE THEY NEED AND ENGAGING IN DECEPTIVE PRACTICES
More NEWSWIRES

INN Insider

Best Georgia renters insurance, ranked: 7 top picks for 2026

  • OKX Teams Up With NYSE Parent Company to Launch Tokenized Stock Trading Platform
  • Prediction markets spend millions to influence state, federal governments
  • Fed outlook has fueled volatility in short-term rates
  • Global Equity Markets Mixed In Wake Of Dovish FOMC Minutes
More INN Insider

Annuity News

Global Atlantic names Dan Farrelly head of IMO and IBD channels

Global Atlantic named Dan Farrelly head of IMO and IBD channels to help expand its annuity distribution business. Read More

What lower interest rates mean to annuity payouts

The rate environment has shifted, and not every product responds the same way. Read More

AM Best downgrades A-Cap insurers amid financial and regulatory troubles

AM Best has downgraded the financial strength ratings of two Advantage Capital Group insurers, citing deteriorating capital and... Read More

  • Lawsuit claims Delaware Life hid billions in insurer-linked investments
More Annuity News
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Life Insurance News

ICICI Life Insurance names Sidharatha Mishra managing director, CEO

ICICI Life Insurance Company has appointed Sidharatha Mishra as managing director and chief executive officer, effective Oct. 1... Read More

When life changes, coverage should too

The importance of life insurance checkups at every milepost. Read More

Trust emerges as key battleground for distribution, LIMRA panel agrees

The need for trusted advice is growing as demographic, economic and technological changes reshape the market, panelists agreed. Read More

  • Panel: Insurers need to rethink products, distribution to close protection gap
More Life Insurance News
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Health/Employee Benefits News

Former CEO of health insurance giant Trigon dies

RICHMOND— Norwood H. Davis Jr., who for two decades led the company that became the largest health insurer in Virginia, died Su... Read More

As immigrant Medicaid cuts take effect, some in WA can keep their coverage

OLYMPIA– Roughly 10,000 immigrants in Washington are losing their Medicaid health coverage due to federal cuts Republicans in C... Read More

HMSA revamping Medicare Advantage plans

Hawaii's largest health insurer is overhauling its Medicare Advantage plans for 2027 due to financial challenges. The Hawa... Read More

  • HMSA revamping Medicare Advantage plans
More Health/Employee Benefits News

Property and Casualty News

wildfire-mitigation-insurance-savings

About 50 miles to the east, Phil Burton faced a similar problem in Pope Valley, northeast of the city of Napa and east of the m... Read More

TEXAS SENIORS GET PROPERTY TAX BREAK

As Texas Republicans vow on the campaign trail to once again wage war on the state's property taxes, among the highest in ... Read More

Texas seniors are getting a huge property tax break

As Texas Republicans vow on the campaign trail to once again wage war on the state's property taxes, among the highest in ... Read More

  • Business People: Dana McNabb promoted to CEO at General Mills
More Property and Casualty News

Insurtech News

Image shows an unhappy face

Could AI in insurance drag employee morale down?

Fears about being replaced by artificial intelligence could be sucking morale out of today’s insurance workforce, as a Glassdoo... Read More

  • AI skills in higher demand than MBAs in financial services
  • Protecting client data in the age of AI
  • New assessment tool helps insurers take a hard look at their AI game plan
More Insurtech News

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Press Releases

  • Lauren Sinnott Named to Ragan’s Top Women in Marketing Awards, Class of 2026 
  • Classic Car Insurer OpenRoad Insurance Expands to 40 U.S. States in Two Years
  • How Aspire General Turned an Early Technology Bet Into Claims Automation at Scale with Kyber
  • Adjusto launches AI-Native contents claims services powered by its technology platform
  • URL Insurance Group Celebrates 40 Years of Service, Growth, and Industry Leadership
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