To use data effectively, insurers must automate operational processes such as customer relationship management integration, claims processing and risk assessment.
Read more
Digitalization helps wealth managers broaden their product offering to meet emerging demands.
With virtual and digital leading so many strategic business discussions, it’s easy to forget the value of traditional cold calling in building business relationships.
May is Disability Insurance Awareness Month. It’s the perfect time to highlight disability insurance to agents, brokers and advisors who may be interested in adding this relatively untapped product to their arsenal.
With the increased popularity of fixed indexed annuities, insurers have become more creative in some design of FIA features and benefits.
Managers face tremendous challenges in overseeing sales representatives in the work-from-home world. Here is how guided intelligence can help give them eyes and ears.
Top advisors who have adopted technology are growing their book of business revenue by 26%, year-to-year.
Within the world of insurance underwriting, automation improves carriers’ overall workflow by achieving greater speed and efficiency, adapting to changing business needs, reducing human error, and improving team roles, responsibilities and overall company production.
One of the biggest challenges confronting insurance companies is maintaining a high level of customer support from frontline workers in the face of high employee quit rates for contact centers across all industries.
Almost all interviewed investors – whether ultra-high net worth, millennials or baby boomers – indicated that digital would be their preferred communication channel in the future.
Artificial intelligence will play an even more meaningful role in the insurance field in the years to come.
Employers now have a clear fiduciary responsibility to ensure their health plans provide a benefit to participants.
Can we still make more money in a market as volatile as this? The answer is yes.
Retirees and preretirees often hope for a Goldilocks financial world where investment returns increase year after year, nest eggs are more than adequate to support a long retirement, and there’s money left over to fund bequests to children, grandchildren and favorite charities.
The first step in digital transformation is to tame the data dinosaur.
IMOs with the appetite and ability to analyze big data and accurately forecast customer product and channel engagement demands will outsmart the competition.
Decentralized communications between insurers, employers and health care providers historically created frustration for consumers and inefficiencies for insurers.
According to a 2020 MDRT study, 85% of Americans would be more likely to trust recommendations from human advisors who demonstrate emotional intelligence, or EQ.
The property/casualty insurance market is moving away from transactional coverage and moving more toward comanagement of risk.
We are about to enter a new era in personal finance that will be characterized by a sharp focus on risk mitigation.
