The use of agentic AI in the insurance industry has positively impacted sales by empowering consumers and helping less experienced agents overcome barriers, according to an industry expert.
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Insurers may be in a race to adopt and scale artificial intelligence faster than their competitors do, but jumping the gun could lead to disaster.
–Integrity, LLC, a leading distributor of life and health insurance, and provider of wealth management and retirement planning solutions, today announced it has acquired Stride Health, a portable benefits technology platform enabling flexible, digital insurance enrollment for independent workers— one of the nation’s fastest-growing labor segments.
Some insurers should reconsider how they use artificial intelligence for customer service, as a new Trustpilot report found that an “AI communication gap” could negatively affect consumer reviews.
The National Association of Insurance Commissioners is struggling to contain the fallout from a June 11 cyber breach that potentially exposed sensitive information.
SDNY COURTHOUSE, June 2– JPMorgan Chase bought a start-up called Frank, which claimed to have 4 million students signed up to file their FAFSA forms, for $175 million. On January 24, 2025 Inner City Press published the first book on the case, Fintech Fraudster? On September 29 Inner City Press live tweeted; Judge Hellerstein after breaking from 1 pm to 2:40 pm…
Those leaders who turn AI risks into opportunities can set their brand apart from the crowd, a PwC executive says.
What the best insurance teams understand about executing technology.
Although AI was expected to reduce costs in health care, emerging evidence suggests that it may be increasing spending for many payers.
Many insurers are still using AI for existing underwriting and claims rather than redesigning how those workflows operate.
The insurance industry deals with some specific challenges that can prevent AI pilots from taking off.
Generative AI has moved well beyond the margins of claims management and is now woven into everyday workflows.
An impasse between ECU Health and insurer UnitedHealthcare shows that advances in medical technology like those offered by Nipro can't help when patients can't afford the treatment, Pitt County's congressman said. Greg Murphy, R- N.C., responded to questions about the dispute over reimbursement rates after touring the Nipro Medical Corporation facility…
New research from the Society of Actuaries has found insurance and financial services leaders across a range of sectors all named artificial intelligence as the top emerging risk for 2026 and in the years to come.
An American data and analytics firm is calling for industry-wide collaboration to find solutions for artificial intelligence-driven insurance fraud, which is becoming increasingly complex and widespread.
When Fidelity Investments announced a workforce restructuring last week, the Boston company was adamant: Artificial intelligence played no role in its decision to cut about 1,000 employees. Perhaps more surprising was that the family-controlled company led by Abigail Johnson also plans to hire 2,000 early-career workers— the very type of workers…
Medicare Advantage market penetration remains strong; however, the growth rate has slowed to a record low, of 2.4%; while Prescription Drug Plan enrollment soared to its highest growth rate level since 2013, according to a new analysis by Mark Farrah Associates, www.markfarrah.com. Over half, 51.8%, of people eligible for Medicare have decided on Medicare…
While many insurance providers have begun adopting artificial intelligence, others are already racing ahead to the next stage of scaling solutions.
State insurance regulators are at the implementation phase of guidance on artificial intelligence, following broader adoption of a model bulletin.
The following information was released by the University of Virginia's Darden Graduate School of Business Administration:. Over the past year, President Trump has intensified pressure on the Federal Reserve and Chair Jerome Powell to lower interest rates in a bid to boost the economy and cut borrowing costs. The question of central bank independence came up…
