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December 2, 2024 From the Field: Expert Insights
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Empowering clients to enjoy their hard-earned wealth

Image shows an older couple in front of a pool.
Advisors often need to help older clients feel confident about spending their nest egg.

By Jack Heintzelman

We, as financial advisors, see a common dilemma among clients: despite disciplined saving and careful planning, we often hesitate when it’s time to spend on the very experiences they’ve been working toward.

Many clients feel conflicted, afraid to dip into their savings even when it’s for something meaningful. They question whether they can afford it, whether it’s wise, and whether their goals are truly worth the expense. As advisors, we’re in a unique position to help clients embrace the fulfillment that financial planning can bring by shifting the way they view their spending.

Transforming expenses into investments

Encouraging clients to see spending as an investment in themselves and their families—not simply as a withdrawal—can open up new perspectives and ease hesitation. Take, for example, a client who has spent years saving for their child’s private school education.

When the tuition bill arrives, they may experience financial anxiety, feeling as if they’re parting with a significant chunk of their assets. As an advisor, you can help reframe this perception. Ask them to consider it an investment in their child’s future potential, with long-term “returns” like enriched education and life opportunities.

Similarly, some clients save for a major vacation but feel uncertain when the moment comes to book the trip. Instead of viewing it as a one-time cost, encourage them to see this as an investment in their own well-being and work-life balance. By prioritizing experiences that bring renewal, clients can improve not only their own quality of life but potentially their productivity and overall outlook.

Address non-monetary barriers

Sometimes, the barriers clients face are unrelated to finances. Logistics, planning stress, and lack of time can make meaningful goals feel unachievable, no matter how much they have saved.

Take a client who dreams of taking time off for travel but finds themselves hindered by details: concerns about pet care, work responsibilities, or planning overwhelm. Rather than limiting guidance to budget discussions, consider helping them break down these non-monetary challenges into manageable steps.

For instance, you might suggest researching local pet boarding facilities or hiring a travel planner to streamline trip arrangements. Tackling these non-financial issues as part of a holistic financial strategy can be instrumental in helping clients move forward with confidence and clarity.

By viewing these practicalities as part of the journey to fulfillment, clients may feel less daunted and more empowered to enjoy what they’ve been saving for.

Practical approaches to help clients take action

Here are three effective strategies you can implement to help clients transform their goals from financial ideas into life experiences:

1. Reframe Major Goals as Part of a Bigger Life Vision
Help clients see large financial goals as stepping stones to a richer life, rather than just expenses. For each significant goal, ask them to write down what it will bring them—whether it’s educational benefits, personal growth, or time spent with loved ones—and how these “returns” go beyond financial metrics.

2. Create Spending Boundaries for Peace of Mind
Work with clients to set a “comfort zone” for spending on their major life goals. By establishing a defined range, they can approach these purchases without second-guessing or feeling they’re making reckless decisions. This comfort zone helps give them the assurance they need to spend purposefully.

3. Guide Clients Through Non-Financial Action Items
Choose one logistical or emotional barrier that’s holding them back and help them create an action plan. This might include researching a service that simplifies a time-intensive task or finding support to reduce stress. Sometimes, removing a non-monetary hurdle is the key to freeing clients to pursue their dreams.

Financial planning isn’t just about accumulating assets; it’s about empowering clients to enjoy the lives they’ve been building. By helping them recognize that spending can bring just as much purpose as saving, we allow them to experience fulfillment in ways that reflect their values and aspirations.

When clients are able to take this step, they’re not just achieving financial security—they’re achieving life satisfaction.

Jack Heintzelman is a CFP professional and member of the Financial Planning Association. Serving clients at Boston Wealth Strategies in Needham Heights, Mass. and the surrounding communities. Jack is involved in the industry as he serves on the FPA National NexGen committee and locally on the FPA NexGen New England committee. He also gives back to the community as a council member of Good Sports, Inc., a charity that supports underserved youth sports programs.

Boston Wealth Strategies is located at 250 First Ave, Suite 102, Needham, MA and can be reached at 781-449-7000. Securities and advisory services offered through Commonwealth Financial Network®, Member FINRA/SIPC, a Registered Investment Adviser. Fixed insurance products and services offered through CES Insurance Agency.

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