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Why the insurance claims payout process could deter AI adoption

August 21, 2026 Top Stories No comments.
What impact will artificial intelligence have on claims payouts? (AI-generated image)

While many insurers are moving to adopt AI across various aspects of their businesses, claims payouts are being overlooked.

Read more
August 20, 2026
Image shows a piggy bank on a table.
There are several reasons why a widowed client might want to increase their life insurance policy. (AI-generated image)

From loss to security: Supporting widowed clients with life insurance

The loss of a spouse can shake a client’s emotional and financial foundation. That’s why a life insurance conversation is vital.

August 20, 2026
Image shows the NABIP logo
NABIP supports reforms that increase prescription drug affordability. (AI-generated image)

NABIP makes recommendations for prescription drug affordability

The National Association of Benefits and Insurance Professionals said it is ready to work with lawmakers to advance reforms that increase prescription drug affordability while strengthening Medicare’s long-term sustainability.

August 20, 2026
Image shows the Texas state flag.
How the Texas Windstorm Insurance Association calculated hurricane damages is the basis for a new lawsuit. (AI-generated image)

Homeowners accuse Texas windstorm insurer of secretly reducing claims

Plaintiffs, who seek class-action status, allege that TWIA and the adjusting firms secretly altered damage estimates after inspections.

August 19, 2026
The arms race in artificial intelligence could determine which companies are more attractive to M&A. (AI-generated image)

How the AI arms race could drive insurance M&A deals

The ability, or inability, of insurance companies to successfully adopt and scale artificial intelligence could be a driver of merger and acquisition activity over the next 12 months, said Mark Friedman, PwC partner and US insurance deals sector leader.

August 19, 2026
Image shows the sign "Annuity Illustration" and cartoon people chasing money
State insurance regulators want to reinforce annuity illustration rules. (AI-generated image)

Industry pushes back on linking ‘financial strength’ to annuity illustrations

Regulators began looking harder at annuity illustrations this year after learning that some products were illustrating as high as 27%.

August 18, 2026
Insurtech is poised to take a leap forward (AI-generated image)

What’s next for insurtech? Industry leader shares insights

While the insurtech industry has primarily focused on leveraging artificial intelligence for automation, Dan Schuleman, founder and CEO of Qumis said the next step is figuring out how to use it as a “strategic weapon” of transformation.

August 18, 2026
Commercial insurance could benefit from AI agents trained to do legal work (AI-generated image)

Are lawyer-certified AI agents ‘the future’ of commercial insurance?

Qumis just released a suite of lawyer-trained artificial intelligence agents across 16 areas of insurance, a move cofounder and chief technology officer Shiv Sinha is calling “the future” of commercial insurance coverage.

August 17, 2026
Image shows Greg Lindberg
Greg Lindberg lost his bid to stay a $1.6 billion restitution award. (AI-generated image)

Court losses bring Greg Lindberg fraud victims closer to restitution

One-time insurance mogul and convicted fraudster Greg Lindberg saw more avenues to appeal a $1.6 billion restitution order close last week.

August 17, 2026
Alternatives to ACA coverage exist. (AI-generated image)

Rethinking ACA coverage in the wake of rising costs

Enrollment in the Affordable Care Act marketplace is down while premiums and out-of-pocket costs are up – a combination of factors that creates opportunities for brokers to provide clients with affordable plans that meet their needs.

August 17, 2026
The Centers for Medicare and Medicaid Services told agents about pre-enrollment verification requirements. (AI-generated image)

CMS tells agents to prepare for ACA open enrollment

Combatting fraud, waste and abuse in the Affordable Care Act marketplace remains one of CMS’ top priorities, an agency official told an agents’ association.

August 14, 2026
The property/casualty sector is seeing greater interest on the mergers and acquisitions front (AI-generated image)

PwC report: 2026 sees shift in M&A activity from life to P/C

The property/casualty side of the insurance industry saw an uptick in merger and acquisition activity during the first half of 2026, driven largely by carriers looking to “deploy excess capital,” according to PwC’s US Deals 2026 Midyear Outlook.

August 14, 2026
Advisors must help clients prepare for an ever-increasing life expectancy (AI-generated image)

Why advisors should offer retirement-longevity planning

These services extend traditional retirement projections past standard life expectancy to address various issues associated with 30- to 40-year retirement horizons.

August 13, 2026
Image shows the NAIC logo
State insurance regulators want a better framework for credit ratings. (AI-generated image)

Insurers, rating firms push back on NAIC credit rating oversight plan

Regulators want to end the blind reliance on credit ratings to help ensure that insurers are not hiding high-risk assets.

August 13, 2026
Researchers look at a new approach to retirement income (AI-generated image)

A hybrid approach outperforms the 4% Rule, researchers find

Many retirees believe they have two choices when it comes to withdrawing their retirement funds: either let the 4% Rule guide them and risk running out of money, or put the entire amount into an annuity.

August 12, 2026
Image shows the letters, PBM.
Examiners say PBMs are stonewalling their inquiries. (AI-generated image)

‘You’ll never get that information’: Inside the brutal PBM exam process

PBM examiners describe a hostile response and a pattern of delays, obfuscations and persistent legal threats.

August 12, 2026
Image shows a young man showing an older man his Tik-Tok
More younger clients are getting financial advice from social media apps. (AI-generated image)

Clients are bringing TikTok insurance advice into advisor meetings

Many so-called experts are sharing social media insurance tips that may or may not be accurate, often leaving clients misinformed.

August 11, 2026
Image shows the Genworth logo
Genworth is without CEO Tom McInerney while he deals with a health issue. (AI-generated image)

Genworth leans on mortgage unit, CareScout to offset Q2 LTC liabilities

Interim President and Chief Executive Officer Jerome T. Upton is leading the company during CEO Tom McInerney’s medical leave.

August 11, 2026
Image shows the words, "New Rules"
The California Supreme Court recently ruled that policyholders can seek declaratory relief from their excess insurers. (AI-generated image)

Are your clients ready for California’s new insurance rules?

Policyholders do not have to exhaust all underlying coverage before they pursue claims against excess insurers, a California court ruled.

August 10, 2026
Image shows a family around the dinner table
Many advisors are encouraging a family-centric approach to financial planning. (AI-generated image)

Embracing a family-centric approach to financial planning

A growing number of advisors are adopting a family-centric approach to financial planning. The results can be very fruitful.

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