Patent Issued for Alert systems for senior living engagement and care support platforms (USPTO 11688516): State Farm Mutual Automobile Insurance Company

2023 JUL 18 (NewsRx) -- By a News Reporter-Staff News Editor at Insurance Daily News -- State Farm Mutual Automobile Insurance Company (Bloomington, Illinois, United States) has been issued patent number 11688516, according to news reporting originating out of Alexandria, Virginia, by NewsRx editors.

The patent’s inventors are Blocker, Kenneth A. (Champaign, IL, US), Chizmar, John (Bloomington, IL, US), Harr, Joseph (Bloomington, IL, US), Mulford, Sondra (Bloomington, IL, US), Schirano, John Andrew (Bloomington, IL, US), Scott, Jane A. (Bloomington, IL, US).

This patent was filed on January 18, 2022 and was published online on June 27, 2023.

From the background information supplied by the inventors, news correspondents obtained the following quote: “At least some conventional computer networks have enabled caregivers (e.g., family members, friends, and care service providers) associated with senior users to coordinate care for the senior user. However, conventional systems usually merely keep a schedule of the coordinated care, and may not provide additional functionality. Further, known systems may not facilitate senior engagement in their daily schedules, and may therefore not provide information on such engagement to caregivers. Known systems may have other drawbacks as well.”

Supplementing the background information on this patent, NewsRx reporters also obtained the inventors’ summary information for this patent: “The present embodiments may relate to systems and methods for facilitating senior engagement in their daily schedules and coordinating care between caregivers of the senior. The system may include an engagement and care support computing device, one or more client devices, one or more third party servers, and/or one or more databases.

“In one aspect, an engagement and care support platform computer system for facilitating senior user engagement may be provided. The computer system may include at least one processor in communication with at least one memory device. The at least one processor may be programmed to: (i) register a user through an application, wherein the user inputs personal and scheduling data into the application, (ii) register a caregiver associated with the user through the application, (iii) generate a senior profile based upon the user personal and scheduling data, (iv) build a daily interactive user interface that reflects the senior profile, (v) display the daily interactive user interface at a first client device associated with the user, (vi) cause the first client device to initiate a daily interaction prompt to the user, (vii) determine whether any user interaction was received at the first client device in response to the daily interaction prompt, and (viii) transmit a daily update message to a second client device associated with the caregiver, the daily update message including an indication of whether any user interaction was received at the first client device. The care coordination support platform computer system may include additional, less, or alternate functionality, including that discussed elsewhere herein.

“In another aspect, a computer-implemented method for facilitating senior user engagement may be provided. The computer-implemented method may be performed by an engagement and care support platform computer system including at least one processor in communication with at least one memory device. The computer-implemented method may include: (i) registering a user through an application, wherein the user inputs personal and scheduling data into the application, (ii) registering a caregiver associated with the user through the application, (iii) generating a senior profile based upon the user personal and scheduling data, (iv) building a daily interactive user interface that reflects the senior profile, (v) displaying the daily interactive user interface at a first client device associated with the user, (vi) causing the first client device to initiate a daily interaction prompt to the user, (vii) determining whether any user interaction was received at the first client device in response to the daily interaction prompt, and/or (viii) transmitting a daily update message to a second client device associated with the caregiver, the daily update message including an indication of whether any user interaction was received at the first client device. The method may include additional, less, or alternate actions, including those discussed elsewhere herein.

“In yet another aspect, a non-transitory computer-readable media having computer-executable instructions embodied thereon may be provided. When executed by an engagement and care support platform computer system including a processor in communication with a memory device, the computer-executable instructions may cause the processor to (i) register a user through an application, wherein the user inputs personal and scheduling data into the application, (ii) register a caregiver associated with the user through the application, (iii) generate a senior profile based upon the user personal and scheduling data, (iv) build a daily interactive user interface that reflects the senior profile, (v) display the daily interactive user interface at a first client device associated with the user, (vi) cause the first client device to initiate a daily interaction prompt to the user, (vii) determine whether any user interaction was received at the first client device in response to the daily interaction prompt, and (viii) transmit a daily update message to a second client device associated with the caregiver, the daily update message including an indication of whether any user interaction was received at the first client device.

“In a further aspect, a user computer device may be provided. The user computer device may include at least one processor in communication with at least one memory device. The user computer device may be in communication with at least a second computer device. The at least one processor of the user computer device being programmed to: (i) store user registration information for a user associated with the user computer device; (ii) store caregiver registration information for a caregiver associated with the user, wherein the caregiver registration information includes data for identifying the at least one second computer device; (iii) receive input from the user indicative of the user interacting with the user computer device for a first time within a predefined period of time; and/or (iv) in response to the user interaction, transmit a message to the at least one second computer device of the caregiver indicating that the user has interacted with the user computer device during the predefined period of time. The user computer device may include additional, less, or alternate functionality, including that discussed elsewhere herein.”

The claims supplied by the inventors are:

“1. An engagement and care support platform (“ECSP”) computer device comprising at least one processor in communication with a chatbot and at least one memory device, the ECSP computer device in communication with a first client device associated with a senior user and a second client device associated with a caregiver, the at least one processor of the ECSP computer device is programmed to: store user registration information for the senior user associated with the first client device; store caregiver registration information for a caregiver associated with the senior user, wherein the caregiver registration information includes data for identifying the second client device, wherein the caregiver is a member of a circle of care of the senior user; determine a current location of the senior user based on a current location of the first client device; determine that the current location of the senior user is stopped on a roadway; and determine that the senior user has been stopped on the roadway for a predetermined period of time; and in response to determining that the senior user has been stopped on the roadway for the predetermined period of time, transmit at least one notification message that the senior user has been stopped on the roadway for the predetermined period of time.

“2. The ECSP computer device of claim 1, wherein the at least one processor is further programmed to: receive, via the first client device, a user interaction with the first client device indicative of the senior user interacting with the first client device for a first time within a predefined period of time; and in response to the user interaction, transmit a notification message to the second client device of the caregiver indicating that the senior user has interacted with the first client device during the predefined period of time.

“3. The ECSP computer device of claim 2, wherein the user interaction includes the senior user unlocking the first client device and the senior user opening an application on the first client device.

“4. The ECSP computer device of claim 2, wherein the at least one processor is further programmed to detect one or more sounds associated with the senior user as the user interaction.

“5. The ECSP computer device of claim 4, wherein the one or more sounds associated with the senior user include a television program, the senior user’s movement, the senior user’s voice speaking, and the senior user making sleeping noises.

“6. The ECSP computer device of claim 2, wherein the at least one processor is further programmed to: in response to the user interaction, generate a summary of the user interaction with the first client device that identifies at least a type of interaction by the senior user with the first client device; and transmit, to the second client device, the summary to allow at least a portion of the summary to be displayed on a user interface of the second client device.

“7. The ECSP computer device of claim 2, wherein the at least one processor is further programmed to: prompt the senior user to interact with the first client device within a predefined period of time, wherein the interaction includes at least one of the senior user (i) verbally responding to the prompt, and (ii) clicking on a virtual button displayed on a display device of the first client device; and in response to the interaction with the first client device by the user, transmit a notification message to the second client device of the at least one caregiver.

“8. The ECSP computer device of claim 1, wherein the current location is based on a Global Positioning System (GPS) location of the first client device.

“9. The ECSP computer device of claim 1, wherein the current location is based on whether the first client device is connected to a home network of the senior user.

“10. The ECSP computer device of claim 1, wherein the at least one processor is further programmed to: compare the current location of the senior user to a calendar of events for the senior user; and transmit a notification message to the second client device based on the comparison.

“11. The ECSP computer device of claim 1, wherein the at least one processor is further programmed to transmit a notification message to the first client device asking if the senior user needs help.

“12. The ECSP computer device of claim 11, wherein the at least one processor is further programmed to: receive, from the first client device, a response message from the senior user that help is needed; and transmit at least one notification message to at least one second client device that help is needed.

“13. The ECSP computer device of claim 12, wherein the at least one processor is further programmed to contact one or more emergency medical services in response to the senior user’s response message.

“14. The ECSP computer device of claim 1, wherein the at least one processor is further programmed to: determine that the senior user is currently communicating with someone via the first client device; and prevent the transmission of any notifications while the senior user is communicating with someone via the first client device.

“15. The ECSP computer device of claim 14, wherein the at least one processor is further programmed to determine that the senior user has finished communicating with someone via the first client device; and if the senior user continues to be stopped on the roadway for a second predetermined period of time after the senior user has finished communicating with someone via the first client device, transmit at least one notification message that the senior user has been stopped on the roadway for more than predetermined period of time.

“16. The ECSP computer device of claim 1, wherein the second client device comprises a plurality of second client devices, wherein each second client device of the plurality of second client devices are associated with one or more caregivers of the circle of care of the senior user.

“17. The ECSP computer device of claim 1, wherein the caregiver includes one or more of a family member of the senior user, a friend of the senior user, a paid caregiver of the senior user, a person designated by the senior user, and a healthcare professional.

“18. The ECSP computer device of claim 1, wherein the at least one processor is further programmed to: determine a frequency of senior user interactions with the first client device of the senior user; and transmit, to the second client device, one or more notifications including the frequency of senior user interactions with the first client device of the senior user, wherein the frequency of senior user interactions is displayed on a user interface of the second client device.

“19. The ECSP computer device of claim 1, wherein the at least one processor is further programmed to: store a plurality of events for the senior user; and remind the senior user of an event of the plurality of events.

“20. The ECSP computer device of claim 19, wherein the at least one processor is further programmed to audibly notify the senior user of the event.

“21. The ECSP computer device of claim 19, wherein the at least one processor is further programmed to transmit a message to the second client device that the senior user was reminded of the event.

“22. The ECSP computer device of claim 19, wherein the at least one processor is further programmed to receive, via the first client device, an acknowledgement of the reminder from the senior user.

“23. The ECSP computer device of claim 22, wherein the at least one processor is further programmed to transmit a notification message to the second client device that the senior user did not acknowledge the reminder.

“24. The ECSP computer device of claim 19, wherein the at least one processor is further programmed to: receive a signal from an Internet of Things device associated with the event; and mark the event as complete based on the signal from the Internet of Things device.

“25. The ECSP computer device of claim 19, wherein the at least one processor is further programmed to: determine an event was missed by the user; and transmit a notification message to the second client device of the missed event.

“26. The ECSP computer device of claim 1, wherein the first client device comprises a plurality of computer devices associated with the senior user.

“27. The ECSP computer device of claim 26, wherein the plurality of computer devices associated with the senior user includes a mobile device and an Internet of Things device.

“28. The ECSP computer device of claim 2, wherein the first client device is a mobile device, and wherein the user interaction includes the senior user moving the mobile device.”

There are additional claims. Please visit full patent to read further.

For the URL and additional information on this patent, see: Blocker, Kenneth A. Alert systems for senior living engagement and care support platforms. U.S. Patent Number 11688516, filed January 18, 2022, and published online on June 27, 2023. Patent URL (for desktop use only): https://ppubs.uspto.gov/pubwebapp/external.html?q=(11688516)&db=USPAT&type=ids

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