The right strategy depends on context.
Some insurers should reconsider how they use artificial intelligence for customer service, as a new Trustpilot report found that an “AI communication gap” could negatively affect consumer reviews.
For the better part of two decades, job boards were a default starting point for insurance agencies trying to recruit.
Agents and advisors are vital in assisting their clients with the often-challenging process of navigating long-term care insurance underwriting.
The liquidation of PHL Variable Insurance Co. will not happen until next year at the earliest, regulators said in an update Tuesday.
Health Agents for America is applauding the introduction of a bill that would tighten identity protections for consumers who enroll in health insurance in the Affordable Care Act marketplace.
When an AI system produces a faulty output, an infringing piece of content or a downstream business loss, the question of who pays has quietly changed.
Investors will continue to look for ways to protect their savings from market risk, grow their assets and guarantee income in retirement.
Vanishing commissions and complicated rules make it challenging for advisors to survive in this market. Here’s how they continue to serve clients amid a changing environment.
John Terry earned black belts in five different martial arts systems. But he said earning the black belt is about more than kicking and punching; it’s a lifestyle in which you try to live each day by doing better than you did the day before.
Philmon Lee grew up tagging along as his father made music. Now he is making his own musical dreams come true, thanks to a recent run on “American Idol.”
The implications for benefits brokers are immediate and significant.
An NAIC working group is at the beginning of what promises to be a very long process to rein in illustrations.
Aligning every team member’s role with revenue goals drives agency growth and retention.
A power shift is transforming the way products are distributed and the way consumers seek help.
Insurers are increasingly choosing to build their own artificial intelligence solutions instead of buying someone else’s.
A term policy’s expiration is an opportunity for a deeper discussion of client goals.
Bridging the gap between retiring and new financial planners fosters professional growth and successful transitions.
How technology helps carriers prevent claims before they happen.
