LEADERSHIP
Within the last two years, more than 140 businesses and nonprofits in NH had new leaders, and about half a dozen are actively looking for one. Some of those changes are due to baby boomers retiring, while others resulted from prior leaders moving on.
And then there are the political changes. Included in this feature is a profile of
Each January,
Given the changes over the past two years, we decided to profile some of the many new leaders in the state. While building the list, the number of new leaders became so overwhelming we simply did not have room to profile all of them. We will be running profiles of many of them in the coming months.
Director and CEO,
After leading the
Chong says he inherited a strong collection, good staff and beautiful building from his predecessor. The museum averages about 40,000 to 45,000 visitors annually but Chong says, "We want to expand on that audience. It really is a regional museum. We do a great job with special exhibitions, from historic to contemporary." He wants to expand on programs that, like the museum's after-hours cocktail program, encourage people to drop by on a more regular basis. "We want to see people coming for the permanent collection, music and programs," he says.
He also wants to attract more young adults to the museum with contemporary exhibits, including one in February, "Deep Cuts," that highlights paper cutting- sculptures addressing social issues using everything from fast food bags to money, Chong says. It will feature the works of 30 contemporary artists. "One of our goals is connecting the past to the future. We have a great connection with the old masters. We have to remind people that the spirit of creativity lives on," he says.
Chong previously served as the Lia and William Poorvu Curator at the
He sees the museum continuing to play an important role in the evolution of
"
Managing Partners, Howe, Riley & Howe
One of the largest accounting firms headquartered in NH is now headed by two new managing partners who plan to expand on the firm's success.
Howe, Riley & Howe, with offices in
Perrella, a practicing CPA for more than 25 years, specializes in tax planning compliance, especially individual trusts and estates. She has been a board member and officer with the
During her first year as a managing partner, Perrella has worked on "reaching out to younger employees and energizing them" during a time when many NH businesses have found it difficult to recruit and keep talent. She also takes pride in her work to strengthen her firm's ties with
Building on relationships like that with
Turgeon joined the firm in 1995 and became a partner in 2008. A CPA in the state since 1996, he is a member of the
Both managing partners are also involved in other "upward" pursuits. Perrella has been hoping to add to the list of 4,000-foot mountains she has climbed in NH. Turgeon has already hiked all 48 of them-twice. "If there's one thing accountants love, it's lists," he quips.
Democrat,
When
Hassan was first drawn to public service as an advocate for children with disabilities, like her son Ben, being fully included in their communities. She later joined the
During her tenure as governor, she worked to expand
As a
President, Managing Shareholder, Attorney,
Promoted:
Recent Accomplishments: Guiding the firm through a new strategic plan, implementing alternative fee arrangements and investing in technology. "We are at the cutting edge of electronic discovery, allowing us to synthesize, sort and store astounding amounts of information in exponentially less time and client expense than would have been required even a few years ago," says McGrath, who is vice president of the
Future Goals: "There are fewer students entering law school, and the competition for the very best and most promising young lawyers has never been greater," McGrath says of the need to attract new talent.
President and CEO,
Cooper began his employment with the bank in
This requires a difficult balance of retaining and motivating employees, retaining existing customers and identifying new customer opportunities "in areas where there may be too many financial institutions."
President and CEO,
The largest credit union in the state isn't done growing yet. "Growth is something we will continue to focus on," says
The
Throughout its growth, he says the credit union has never lost site of its primary mission to serve its members, who are also owners. "Our focus is to be a hometown banking solution," he says.
There has been several mergers and acquisitions in NH's banking community in the last five years as small banks struggle to find a way to remain viable.
Changes at the organization include numerous new leaders in the last two years.
Laverack is now looking to build on the strengths of the affiliations. "This growing relationship has made way for the banks to expand their service areas, increase lending capacity, mitigate growing regulatory and technology costs and offer more career opportunities to employees," he says, adding the wealth management division offers additional services to customers.
President and
It's difficult in banking to stand out based on products alone as banks essentially offer the same things. That is why
From the smile squad where employees go into the community to offer random acts of kindness, to a debit card where bank customers get extra points for shopping locally to a millennials team focused on how to attract millennials as customers and employees, the bank finds unique ways of providing service. It has also donated close to
"Each generation has been shaped by whatever significant events happened as they were coming of age ... For the millennials, it was the financial crisis. All banks were vilified in the financial crisis when in reality it was a few large
H Kathleen Reardon
CEO,
HIred:
Why Here: "I believe that nonprofits are integral to our daily lives and the vitality of our communities. I have long been a champion of the Center's work and saw this role as a unique opportunity to build upon my professional skills and experience, while advancing a mission I care so deeply about."
Previous Position: Senior vice president, director of corporate giving at
Top Priorities: Provide a relevant array of programs and events that address key issues for the nonprofit sector and deepen member engagement; launch the first
President, Altos
In the coming year, she plans to keep a close eye on technology to make sure the agency has the most cutting edge solutions and plans to continue building a people-focused culture even as the agency grows. Altos has increased from seven people to 17 in the last five years.
Executive Vice President and General Manager,
While
"With 1.100 acres, our goal is to bring cool new events to this property on a year-round basis," McGrath says. To that end, a new museum celebrating racing in
"We have to find new ways to enhance the fan experience," says McGrath, who has been with the Speedway since 2011, most recently as vice president of corporate sales.
President, NH Audubon
As president of NH Audubon,
"We are going to continue working to make sure that
Bechtel has extensive experience in conservation leadership, both in NH and elsewhere, and most recently served as executive director of
Now, he oversees NH Audubon's four centers: one each in
He's preparing his first annual budget for the organization, which must be approved by the board in March. "One of the most challenging 'firsts' for a new leader is learning the fiscal nuances of an organization and developing a responsible budget," he says.
A high priority is "to expand our reach and grow our influence in the state," through NH Audubon's four key missions: conservation science, advocacy, land management and environmental education, he says.
Bechtel has a passion for NH's robust natural assets. "My love of birding has driven most of my time outside, from skiing in the mountains to paddling the rivers, lakes and estuaries," he says. And it's those habitats he and his organization seek to protect. "
President,
Before joining the
"I was responsible for marketing plus public relations and internal communications," she says. "But it was a large organization with a lot of moving parts, and I really worked to bring the organization to a place where marketing was a part of the culture."
To do that, she says, took bringing teams from each department together to do the marketing as a whole.
LaRose says building those collaborations is exactly what she needs to do as the
"And so if you look at a collective impact model, that would mean bringing together not only the
Executive Director, Southern NH Services
After serving three terms as
Southern NH Services is undertaking a pilot program with a group of families that uses a two-generation approach to assisting families out of poverty. "Essentially, the approach brings together resources which provide job training, asset-building and income supports for parents, along with high quality early care and education for children," she explains. If successful, the organization plans to expand it.
CEO,
During the past two years,
"Everything we do here is around installing the oversight, rigor and discipline needed to have a public company," says President and CEO
The new path was chartered in 2014, when
Wheelabrator then recruited Boucher, and for good reason. Boucher, a Dover native, has worked in the solid waste industry his entire career. He most recently served for two years as the CEO and executive director of
Under Boucher's leadership, Wheelabrator took some big steps. In August Wheelabrator moved its headquarters from
That month, the company also received the green light to construct a new 606,000-ton per year energy-from-waste facility in the
President and CEO,
GT was producing advanced materials and crystal growth equipment for the electronics, solar and LED industries, and was on an upward trajectory. That is, until it entered a deal to produce sapphire screens for
President,
The art college, located in downtown
Director, UNH Peter T. Pa Entrepreneurship Center
So an art student, a techie and an engineer wannabe walk into a building ...
If the building happens to be at the
Grant is the first director of the Peter T. Paul Entrepreneurship Center, commonly called the ECenter, which-though just a year old-has grown rapidly. Created with financial assistance from
The center is unique in that it is independent of the business school, and students who use it receive no academic credit. Rather, they, as well as university faculty, staff and alumni, can avail themselves of free coaching from experienced entrepreneurs, boot camps on multiple subjects, "hackathons" on problem-solving and a variety of grants to help fund potential projects.
Students also have access to the center's makerspace with laser and vinyl cutters, 3D printers, sewing machines, tools and more to help bring ideas to fruition. It also has an Idea Connection Board where seekers use old-fashioned index cards to connect ideas looking for people and people looking for ideas. Grant says the board is intentionally low-tech to encourage students to interact.
Grant embodies the entrepreneurial spirit. A high-energy entrepreneur who sleeps just five hours a night, "my most productive times are from
He founded or co-founded three companies that were acquired and led innovation projects within Fortune 500 corporations.
Many students are following suit. Plaques on one wall of the center show logos from the businesses started by student entrepreneurs. Other plaques feature the logos from some of the 3,600 UNH alumni who have founded, co-founded or started their own businesses.
Grant says he likes to have such reminders for students and others that "it's okay to get out of your comfort zone."
Executive Director, Enterprise Center at
After working at the
In
The Center provides business workshops, accelerator services, incubator services, coaching and mentoring, professional services, business resources and office space to help entrepreneurs launch startups and existing businesses to expand.
Spieth is excited to further such support of entrepreneurial efforts in the
Dr.
President,
Since taking the lead at
He is dramatically transforming PSU by eliminating 24 undergraduate academic departments in three colleges and graduate studies program, and replacing them by September with seven strategic theme-based interdisciplinary clusters: Innovation and Entrepreneurship, Arts and Technology, Education, Democracy and Social Change, Tourism, Environment and
"I took this position because of the opportunity to create a new model for higher education [and] the strong support from the University System of
Prior to joining Plymouth State, Birx served as the chancellor of Penn State Erie,
Dean,
While nestled in the bucolic
While he has been with
"It is part of our refined strategy to provide educational experiences that are personal, connected and transformative," says Slaughter, who served on the
This June, Tuck is launching a bridge program with the
Dean, UNH Manchester
For years, the
And just as UNH Manchester is not your typical NH college. Decelle is not your typical dean. A former tech entrepreneur and UNH alumnus, Decelle was drawn to the
"I'm not an academic. I spent my career developing tech for large and small companies. To me [the school] looked a little bit like a startup company," he says, explaining UNH Manchester was trying to figure out how to achieve its next stage of growth, the kind of products to offer and how to attract the best students.
In 2015, the campus signed an agreement with the
General Manager, Hanover Food Co-op
"The member or the shopper can say, 'I think I am going to buy that and I know why,' and that was really, really important to me," says Fox, explaining that co-ops provide more information about what food and products are offered, and their source, than traditional stores.
Fox has a background in manufacturing operations, most recently with
"The food bank had a mission to feed food-insecure people in the state of
The experience helped him to better understand food insecurity, a cause about which he is now deeply passionate, having worked as director of operations at a nonprofit in
While Fox says he's not planning any large-scale changes yet, he'd like to develop an even stronger member engagement philosophy and plan for the 25,000 plus co-op members.
He also wants to invest more in technology and training "so there's more time freed up for them [employees] to work with the customers and do customer service and customer engagement. And they already do great with that every day, but it's always nice to do more of it."
President,
"1 think what speaks to me about Franklin Pierce, and what has always spoken to me about Franklin Pierce, is the way we work with students and the value we place on that work," says Mooney, who succeeded
Mooney served as a trustee from 2001 to 2008, interim president from January to
As provost, she spearheaded programs that integrated the university's two colleges-the undergraduate campus in
She says one of the university's objectives will be to boost its relevance regionally, particularly when it comes to building relationships with businesses near the university campuses in
"Our goals are both pragmatic and aspirational," Mooney says.
President,
Across the country, small rural colleges are feeling the squeeze from declining enrollments, forcing college presidents to make some tough decisions. Among them is
It's a less than ideal scenario for a new president to come into, but it's a challenge
"I think Colby-Sawyer is a college that can thrive," she says. "We have to focus on some of the fundamentals of budget and enrollment." Most recently, the
Colby-Sawyer is now undergoing a strategic planning process, which should be completed by spring, to figure out what is the right size for enrollment and what degree programs should remain. "We're trying to figure out the programs where we can deliver transformational education," Stuebner says. The college is also working with a consultant to build the application pool. It is also in the midst of a
President and CEO,
Hired:
Why Here:
Top Priorities: Implement one single electronic health record in all environments of care, solidify the organization's financial performance to guarantee its ability to meet the long-term mission of providing services to the community and collaborate with community organizations to meet health and social service needs.
Having spent a large part of her career keeping an eye on the weather as a commander in the
While Schilling has "been to the top of
The observatory has a
President & CEO,
Making a difference, specifically by serving the most vulnerable people, is something
"Crotched Mountain is like no other organization, perhaps in the nation, for the diversity of its programs, all focused on serving our most vulnerable neighbors," says Coughlin, who joined the organization in
Coughlin previously led a turnaround effort at
President,
When the founder of the company sits you down and says she's handpicked you to be her successor, this usually elicits a feeling akin to excitement. For
"I was like, 'are you insane? Are you crazy? I can't do your job,"' McDonald says with a big chuckle, remembering that first conversation with her boss and founder of
"Somehow I've been doing it and the business has been going great guns. The business has had its best two years from a financial standpoint on record, we're approaching our 35,h anniversary in 2017 and we just moved our office."
McDonald says among her goals is to help people realize interior designers do much more than just make paint color suggestions. "We can really bring them more than just a pretty space," she says. "It's all about work function and aligning how the work space works, what the work space looks like and what their goals and priorities are, integrating their branding into the space."
President and CEO,
Hired:
Top Priorities: Increasing access to care and addressing issue of statewide provider shortage. This includes integrating primary care into the center's behavioral health setting and behavioral health into the primary care settings around
Why Here: "I was impressed with the depth and breadth of services that GNMHC offers, the dedication of the staff, as well as its willingness to try new and promising approaches ...," says Amoth, who previously served as president and CEO at Behavioral Health Services North in
CEO,
In
"I really love rural places and small communities so I have spent the bulk of my career in northern
President and CEO,
After 21 years at
Last fall,
Marzinzik says it is one of the first recovery models including a medical model in the state.
The hospital is also committed to population health management as one of four NH hospitals to join
Looking ahead Marzinzik will continue to address substance abuse and opioid issues in the community and expand mental health services. The hospital is also in the process of installing
CEO,
Hospital affiliations are common, but
"We are trying to solve the issue of access to care in the North Country on our own. It's very unique, very exciting and very challenging," says West, who formerly led
Together the four hospitals-
West says his goals for the new system are to maintain financial viability for the long term and allow each hospital to retain its own entity and provide services locally. While West says each of the hospitals is the biggest economic engine in their respective communities, reimbursement changes from fee-for-service to value can mean lower reimbursements and make it hard for the individual hospitals to remain financially viable.
Since the affiliation became official in
Looking ahead. West says the organization plans to combine lab services, a move that could result in operational efficiencies that he hopes to manage as much as possible by attrition and switching people to new roles. Other priorities include combining payroll, standardizing reporting and credentialing processes and combining back office activities.
CEO,
For
"I love economic development because I see it more as community development than economic development," says Wellington. "Economic development is all about creating a foundation to support small business and large business to be successful. But at the end of the day, all the people they are serving are our friends, neighbors and community members. Hopefully helping businesses grow means you have more jobs, and people can move up the ladder."
The Grafton RDC is a regional development corporation that has provided
This year, Wellington led a rebranding of the organization that led to a new website and its new name, Grafton RDC, along with hiring a marketing specialist. He also overhauled the program options from repeating the same programs with staff to bringing in business owners as facilitators and industry experts to add value. The center offered 24 workshops to more than 200 small businesses between
But the center faces numerous challenges, according to Rider, who was named president and CEO in
CEO,
He says the 14-bed inpatient unit generally has 11 to 12 patients at any one time and recently has been full, as it has a mix of private and semi-private rooms.
CEO,
After holding executive positions at several hospitals in the
The first major challenge facing Carucci was annual employee turnover of 20 percent, well above the industry average of 15 percent, he says. He attributed the high turnover to the administration's lack of engagement with employees. "I put plans in place as to how to re-engage the staff," Carucci says, including making sure the executive team is present for staff meetings and doing rounds to be accessible on the hospital's floors. Voluntary turnover dropped to 11.5 percent. "We were number one in HCA for employee engagement improvement" between 2015 and 2016, Carcucci says. The hospital also recently opened a freestanding emergency room in
President and CEO, Hope for NH Recovery
Everyone has important dates in their lives, often their wedding day and the birthdays of their children.
And everything about that day has led her to her new role as the first president and CEO of Hope for NH Recovery, based in
While the opioid crisis regularly makes the news, Hope for NH Recovery deals with all addictions, including alcohol, which she says silently affects more people than opioids, especially in the workplace.
Hope for NH Recovery opened its first recovery center in
The organization provides peer recovery support services, support to businesses in dealing with workers addicted to substances and helps connect people with resources to recover.
Since opening its doors, more than 21,000 people have visited or received services at Hope for NH Recovery, which now has 1,600 members in active recovery coaching.
Last March it became the NH affiliate of Face it Together, a national organization based in
President, Endowment for Health
The Endowment is shifting its funding focus from programs to more broad-based advocacy work, Goldsberry says. Its top funding priorities are children's behavioral health, early childhood, health equity, elder health and health policy. "We're focusing on systems and policy work," Goldsberry says, in order to spur the "conversations that need to happen to have a healthier population." Goldsberry was promoted from vice president of programs to president in
Among those conversations is a discussion about race in NH and increasing equity. The Endowment for Health has engaged leaders of color about their thoughts on what needs to happen in NH. The Endowment has also engaged cohorts of white leaders to explore the issues of race, white privilege and the role they can play in combatting systemic racism. That work is leading up to a symposium in the spring focused on race and developing a shared vision for the state when it comes to equity. "Over time our state will become more diverse, so let's do it right," Goldsberry says.
The Endowment for Health has been working closely with the
"We're purposefully combining dollars to have higher and better impact," she says. "It's community building with other funders."
Vice President and Medical Director, NH Market, Harvard Pilgrim
His son is now three years sober and enrolled in premed at the
Before joining Harvard Pilgrim four and half years ago, Brewster served as medical director at Seacoast Redicare, Well Sense and for the
Brewster is concerned about the rising costs of pharmaceuticals. He points out that Harvard Pilgrim was the first insurer in
Executive Director,
Funding opportunities to help organizations grow has been a hallmark of
The BFA works with NH's banking, business and economic development sectors to expand access to credit to create jobs and grow NH's economy. Clients include businesses and nonprofits, both small and medium sized. Key-Wallace took over in
Key-Wallace plans to visit banks and economic development lenders in 2107 to communicate how the BFA can help produce more business loans, and create more jobs. Also among his priorities is identifying new ways to foster the early-stage ecosystem in NH.
"This position allows me to help make an impact around the state, focusing on growing both small and large businesses in local communities," he says.
President,
These days you hear a lot about people switching jobs every few years to find the right fit.
"This company has been from day one about being a generational company. The owners weren't interested in building a company to sell. It was something they wanted to pass on as a legacy. That commitment has always been very appealing," says Cole. "I always aspired to do my best, and I figured if I did my best, I would rise to the place where I would be most useful."
Sanborn Head, a technical engineering and consulting firm, has historically served three main industries, each of which accounts for about
Cole says the energy services area is about three years old and continues to grow, including a fair bit of work in designing natural gas and solar generation facilities.
A hydrogeologist by training, Cole specializes in the intersection of groundwater and rock, specifically how chemicals and pollution travel through bedrock and groundwater. As president, though, his focus is as much on culture as engineering, and he sees no reason to change the culture that has fueled the firm's success, only to advance and evolve it. Sanborn, Head just launched Edge, an employee engagement program that gets away from annual performance appraisals and instead focuses on developing employees, goal setting and recognizing successes on a more regular basis.
"There is nothing better than for me to come in and see people working hard and succeeding at their goals," Cole says. "The empowerment and pleasure that brings them really [motivates me]."
State director,
The SBDC, based in
Grogan began his career on
President,
The Portsmouth Chamber celebrates its 100th anniversary in 2017, and it will do so with a new president.
"As the chamber will celebrate our 100th Anniversary in 2017, we have embarked upon on an eightmonth process to create a strategic plan that will guide our organization in new directions to be phased in over the coming years," Rochon says.
The chamber is focused on finding solutions to the workforce shortage, and addressing the associated issues of education and training, affordable housing and public transportation infrastructure. It also plans to step up efforts to promote the Seacoast as a destination for multi-day vacations and day trips for tourists.
President and CEO,
Among Camerino's top priorities is developing and launching pilot projects for battery storage technology, and implementing an incentive program to support NHEC members interested in purchasing electric vehicles.
CEO,
When former CEO
Among his top priorities is performing an assessment of the communities and the agency to ensure it is meeting the needs of those it serves.



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