The program is built with Sensely's Software Development Kit ("SDK"), a development platform that is available for both web and mobile platforms. In addition, the SDK also powers popular chat channels via a series of extensible REST APIs. Pulling together best of breed text-to-speech protocols, the SDK offers enterprises the ability to create end-user facing applications in more than 30 languages. In the aforementioned project, the SDK's resulting capability of "talking trainers" creates an unmatched experience of immediacy and brings a sense of liveliness to the sales rep training and information retrieval processes.
The breadth of content supported by the training program is expansive, and navigation is enhanced by intelligent menu-based options. In mere seconds, sales representatives can retrieve information on a variety of customer lifecycle management processes, such as how to facilitate customer referrals, how to streamline information gathering, and how to introduce relevant affinity awards programs to policyholders and new prospects.
"Sensely's SDK allowed our internal teams to bring a new level of interactivity to our training library," commented
Sensely's avatar and chatbot-based platforms assist insurance plan members and patients with the insurance services and healthcare resources they need, when they need it. With offices in
Nippon Life was founded in
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