New York Health and Hospitals: MetroPlus Rewards Point Program Creates Incentive for 300,000 New Yorkers to Keep Their Primary Care Appointment and Get Health Screenings
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- Health plan members have earned 150 million rewards points annually for getting preventive screenings, managing their diabetes or asthma, getting dental checkups
- Rewards points can be redeemed for a variety of consumer products
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The five-star rated health plan is the health insurance plan of the
"We want New Yorkers to see their primary care physician as often as necessary to ensure they stay healthy. This rewards program is a great incentive to get them to do the right thing for their health," said
"Getting our members connected with their primary care doctor is the first, crucial step to improved health and care," said Dr.
"When I go visit the doctor, I earn something," said MetroPlus member and participant in the Rewards Program since its inception, Naimatu Mohammed. "With the reward, it encourages me to go to my appointment."
Launched in January of 2017, MetroPlus Rewards Program also offers points for healthy activities such as the Step-Up Challenge, where members earn 250 points when they get more physically active by increasing their walking and receive a free pedometer when they register for the Challenge. Eligible MetroPlus members are automatically enrolled in MetroPlus Rewards and receive program information when they join the plan and throughout the year to let them know what next steps they can take to earn rewards.
Since the program's inception, members have earned points for primary care visits, dental check-ups, preventive screenings, and other condition management activities such as asthma medication management and perinatal care. For example, a primary care visit or dental check-up is worth 250 reward points, or
The rewards program, which is administered by Finity, a population health technology company, uses a combined high-tech and high-touch approach through a responsive member rewards portal with email, print, and inbound and outbound calls capabilities. The system identifies and uses the communication method that is proven to maximize health engagement by individual members.
* Medicaid - low or no cost plan for low income children and adults up to 64 years old
* Medicare - low or no cost plan for adults 65 years old and above
* Child Health Plus - low or no cost plan for children under 19 regardless of immigration status
* Essential Plan - for adults 19-64 years old not eligible for Medicaid, offering monthly premiums of
* Qualified Health Plan - for eligible
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* MetroPlus Gold - for
MetroPlus also offers special membership benefits that include:
* Gym Reimbursement - members of select plans and their spouses can save up to
* 360 degree Support - members can access a wide variety of services through MetroPlus addressing medical, safety, and socio-economic needs.
MetroPlus earned an overall rating of five stars, the highest possible score, in the
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