Latest Investor Presentation
Investor
Presentation
M A R C H 2 0 2 3
Creating Value to Drive Long-term Growth
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WHO |
HOW WE 
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WE ARE |
CREATE VALUE |
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Founded in 1975, leading operator of |
Unmatched ability to translate |
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public policy into operating models |
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government health and |
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that achieve outcomes for |
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human services programs worldwide |
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government - at scale |
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Key services |
Desirable operating model drives |
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high cash conversion |
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Key government customers |
Capital deployment strategy |
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focused on long-term organic growth |
WHAT DRIVES
LONG-TERM GROWTH
Long-term demographic,
political, technology, and economic
trends favor our business
Meaningful barriers to entry in many markets
Organic growth through scope increases and amendments supplement new market expansion
2 INVESTOR PRESENTATION
How We Operate at Scale
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Perform 2 million+ |
Manage 20 million |
Handle 7 million |
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independent benefit reviews |
citizen services cases |
contact center inquiries per month |
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Complete 1.8 million+ |
Oversee 60 - 70% |
Answer 43 million |
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assessments in the |
of the market |
calls annually to support Federal |
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of Medicaid |
health insurance enrollment |
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managed care |
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Why |
How We |
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Adapt |
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Typical Evaluation Criteria |
Strategic IT Investments |
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Are Weighted 70/30 |
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Provide Flexibility |
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Technical vs. Cost |
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Federal Contracts Are |
Best-in-Class Labor Sourcing |
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Awarded Generally on a |
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Capabilities & Network |
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"Best Value" Basis |
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Winning in |
Highly Variable Cost Model |
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Our Markets |
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Built to Adapt and Win
3 INVESTOR PRESENTATION
Proven
Durability with Large Customers
4 INVESTOR PRESENTATION
HIGHLY DESIRABLE
LONG-TERM RELATIONSHIPS
Maximus
Accurate processing of taxes in the
IT Security Implementation
Project and program management for the
EDGAR
Provides free public access to corporate filings which increases the efficiency, transparency, and fairness of the securities markets
Contact Center Operations (CCO)
Serves as the primary support engagement center for Medicare and the federal exchange utilized by 33 states under the Affordable Care Act (ACA)
Financial Characteristics
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5 |
INVESTOR PRESENTATION |
Revenue
Sustainable Mid-single
digit organic growth
Long-term Customers
7+ year weighted average contract life; our relationships last decades
~90%
Recompete Win Rate
Operating Margin
Near-term expectations after Medicaid redeterminations commence (scheduled Q3 FY23)
9 - 12%
and before expense for
amortization of intangible assets
Backlog of Contracts
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of revenue in form of backlog |
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90%+ in annual revenue guidance |
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backlog as of |
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7 YR |
average remaining |
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life of backlog |
High Cash Conversion
FCF to GAAP net income
~1.3X go forward
Attachments
Disclaimer
Gainesville man pleads no contest in multi-million dollar California insurance fraud case [The Times, Gainesville, Ga.]
Buffalo man pleads guilty to 10 felony charges in scheme to defraud banks and an insurance company [The Buffalo News, N.Y.]
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