IVANS Launches IVANS Exchange 2016 to Drive Download Adoption
IVANS Exchange 2016 provides carriers and MGAs a comprehensive view of their current and potential download activity with agencies through on-demand agency connections reports and download usage reports – by individual agency, individual lines of business, and for all agency partners. IVANS Exchange 2016 provides carriers and MGAs a single location to manage agency download services and measure download adoption against industry average benchmarks, improving productivity by reducing time spent managing one-off agency requests and increasing data-driven insights on future agency partner download opportunities.
"Agent demand for download is increasing, and carriers have lacked a mechanism to efficiently manage their agency download connections and requests," said
Key capabilities of IVANS Exchange 2016 include:
• Agency Connectivity Dashboard: carriers and MGAS can view and manage current and potential download activity with their agencies. Dashboard graphs are dynamically responsive and can be filtered by transaction type, such as Commercial Lines, Personal Lines,
• Single source for agency download feedback: carriers and MGAs can access and review agency feedback on current interest in specific lines of business available for download, download service quality, and desired lines of business for future download – through a single source. By leveraging a central source for agency feedback, carriers and MGAs reduce time spent managing one-off download requests and improve future interface roadmap discussions based on collective agent feedback.
• Dynamic industry-level reporting: carriers and MGAs can quickly analyze download adoption rates by individual agency, individual lines of business, and for all of agency partners, enabling carriers to instantly evaluate opportunities to increase their agency connectivity and automation. In addition, carriers and MGAs can compare their agency partners download adoption against industry download adoption averages, providing insights on potential opportunities to drive increased download adoption among agent partners.
IVANS is the industry standard for connectivity and data exchange between carriers and independent agencies in the property and casualty insurance industry. IVANS Download automates the delivery of personal and commercial lines policy, claims,
"According to a recent IVANS study, 76 percent of agent respondents believe it is important to have automated carrier interface when selecting a carrier relationship, citing time savings and ease-of-doing business as the two greatest benefits of automation," said
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