HERITAGE INSURANCE HOLDINGS, INC. - 10-Q - Management's Discussion and Analysis of Financial Condition and Results of Operations - Insurance News | InsuranceNewsNet

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November 8, 2021 Newswires
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HERITAGE INSURANCE HOLDINGS, INC. – 10-Q – Management's Discussion and Analysis of Financial Condition and Results of Operations

Edgar Glimpses
You should read the following discussion in conjunction with our condensed
consolidated financial statements and related notes and information included and
elsewhere in this Quarterly Report on Form 10-Q and in our Annual Report on Form
10-K for the year ended December 31, 2020 ("2020 Form 10-K"). Unless the context
requires otherwise, as used in this Form 10-Q, the terms "we", "us", "our", "the
Company", "our Company", and similar references refer to Heritage Insurance
Holdings, Inc., a Delaware corporation, and its subsidiaries.

FINANCIAL HIGHLIGHTS

Overview


Heritage Insurance Holdings, Inc., is a super-regional property and casualty
insurance holding company that primarily provides personal and commercial
residential insurance products across its multi-state footprint. We provide
personal residential insurance in sixteen states and commercial residential
insurance in three of those states, while maintaining licenses in one additional
state. As a vertically integrated insurer, we control or manage substantially
all aspects of underwriting, customer service, actuarial analysis, distribution
and claims processing and adjusting. Our financial strength ratings are
important to the Company in establishing our competitive position and can impact
our ability to write policies.

The discussion of our financial condition and results of operations that follows
provides information that will assist the reader in understanding our
consolidated financial statements, the changes in certain key items in those
financial statements from year to year, and the primary factors that accounted
for those changes, as well as how certain accounting principles, policies and
estimates affect our consolidated financial statements. This discussion should
be read in conjunction with our consolidated financial statements and the
related notes that appear elsewhere in this document.

COVID-19 and Other Matters


We continue to monitor the short- and long-term impacts of the COVID-19 virus
and its variants. For the year ended December 31, 2020, we saw negligible impact
to our business, and that trend has continued through the third quarter of 2021.
As a residential property insurer, we view our business as somewhat insulated
because property owners and renters generally view our products as a necessity.
The majority of our gross and net premiums written are from renewals of expiring
policies. New business, which accounts for a smaller portion of our revenue, may
be impacted if consumers are not buying as many new homes in our geographies,
but this could be partially or fully offset by increased retention in our
renewal portfolio. In a prolonged recessionary and social-distancing
environment, we could experience disruptions to our independent agency
distribution channel, which may have a negative impact on our revenues and
financial condition. Increases in the cost of materials and labor for home
repairs can influence our losses associated with claims. To the extent state and
local requirements allow employees to return to the office, the Company has
implemented return-to-office and hybrid programs, with the latter including a
combination of in-office and remote work.



Climate Change


Climate change, to the extent it produces extreme changes in temperatures and
changes in weather patterns, could affect the frequency or severity of
weather-related catastrophes. The incidence and severity of catastrophes are
inherently unpredictable and the extent of losses from a catastrophe is a
function of both the total amount of insured exposure in the area affected and
the severity of the event. Although we attempt to manage our exposure to
catastrophes through our underwriting process and the purchase of reinsurance
protection, an especially severe catastrophe or series of catastrophes could
exceed our reinsurance protection and may have a material adverse impact on our
results of operations and financial condition. Further, an increased incidence
of catastrophic weather events could impact the cost and availability of our
reinsurance program.

Coronavirus Aid, Relief, and Economic Security Act


The CARES Act was enacted on March 27, 2020 in the United States. The CARES Act
and related notices include several significant provisions, including delaying
certain payroll tax payments, mandatory transition tax payments under the TCJ
Act, and estimated income tax payments that we are deferring to future periods.
We do not currently expect the CARES Act to have a material impact on our
liquidity or our financial results, except for the benefit associated with a
5-year carryback of our 2020 tax net operating loss. We will continue to monitor
and assess the impact the CARES Act and similar legislation may have on our
business and financial results.

Financial Results Highlights for the Third quarter of 2021




?

Net loss for the quarter was $16.4 million, or 0.59 loss per share, up from net
loss of $5.2 million or $0.19 loss per share in the prior year quarter.

                                       27

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?
Book value per share of $14.57, down 4.1% from second quarter 2021 and 8.8%
year-over-year.
?
Gross premiums written of $274.2 million, down 1.5% year-over-year, stemming
from a 12.4% exposure management driven reduction in Florida, partly offset by
8.0% growth in other states.
?
Premiums in force of $1.2 billion, relatively flat from second quarter 2021 and
up 13.3% year-over-year.
?
Policies-in-force of 581,286, a 2.1% reduction from second quarter 2021 and a
3.0% year-over-year increase.
?
Favorable prior year reserve development of $0.8 million.
?
Net current accident quarter weather losses of $51.4 million, up from $47.3
million in the prior year quarter. Current accident quarter weather losses
include $16.0 million of net current accident quarter catastrophe losses, down
from $24.6 million in the prior year quarter, and $35.5 million of other weather
losses, up from $22.8 million in the prior year quarter.
?
Total capital returned to shareholders of $2.7 million, representing a $0.06 per
share regular quarterly dividend and repurchase of 148,109 shares of stock.

Results of Operations

Comparison of the Three Months Ended September 30, 2021 and 2020

Revenue

                                          For the Three Months Ended September 30,
(Unaudited)                           2021            2020        $ Change       % Change
                                                       (in thousands)
REVENUE:
Gross premiums written             $   274,178     $  278,242     $  (4,064 )         (1.5 )%
Change in gross unearned
premiums                                20,231        (23,260 )      43,491         (187.0 )%
Gross premiums earned                  294,409        254,982        39,427           15.5 %
Ceded premiums                        (131,964 )     (116,752 )     (15,212 )         13.0 %
Net premiums earned                    162,445        138,230        24,215           17.5 %
Net investment income                    1,548          2,817        (1,269 )        (45.0 )%
Net realized and unrealized
(losses) gains                              (6 )       20,355       (20,361 )           NM
Other revenue                            3,421          3,717          (296 )         (8.0 )%
Total revenue                      $   167,408     $  165,119     $   2,290            1.4 %




NM= Not Meaningful

Gross premiums written

Gross premiums written were $274.2 million in the third quarter of 2021, down
1.5% from $278.2 million in the prior year quarter. The decrease reflects 12.4%
reduction in Florida gross written premium, partially offset by 8.0% growth in
other states. The reduction in Florida gross written premium reflects our plan
to manage our Florida total insurance value ("TIV") and attritional loss ratios
by controlling renewals and new business written. Rate increases materially
benefited 2021 gross premiums written, particularly in Florida.

Premiums-in-force were $1.2 billion as of third quarter 2021, relatively flat
from second quarter 2021 and up 13.3% year-over-year. Policies-in-force were
581,286, a 2.1% reduction from 593,786 policies at second quarter 2021 and a
3.0% increase year-over-year. The reduction in policies in force from the second
quarter of 2021 reflects our exposure initiatives.

Gross premiums earned


Gross premiums earned were $294.4 million in the third quarter of 2021, up 15.5%
from $255.0 million in the prior year quarter. The increase reflects the earning
of higher gross premiums written over the twelve months ended September 30, 2021
compared to premiums written over the twelve months ended September 30, 2020.

Ceded premiums


Ceded premiums were $132.0 million in third quarter 2021, up 13.0% from $116.8
million in the prior year quarter. The increase is attributable to an increase
in the cost of our catastrophe excess of loss reinsurance program driven by an
increase in TIV.

Net premiums earned

Net premiums earned were $162.4 million in third quarter 2021, up 17.5% from
$138.2 million in the prior year quarter. The increase primarily stems from
higher gross premiums earned, partly offset by higher ceded premiums, as
described above.


Net investment income

                                       28

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Net investment income, inclusive of realized investment gains and unrealized
gains on equity securities, was $1.5 in the third quarter 2021, compared to
$23.2 million in the prior year quarter. The decrease is primarily due to
opportunistic sales of fixed income securities which resulted in significant
realized gains in third quarter 2020 and to a lesser extent, lower yields
associated with the continued low interest rate environment.

Other revenue

Other revenue was $3.4 million in the third quarter of 2021, relatively flat
when compared to the prior year quarter.

Total revenue


Total revenue was $167.4 million in third quarter 2021, up 1.4% from $165.1
million in the prior year quarter. The increase primarily stems from higher net
premiums earned, partially offset by a reduction in net realized investment
gains, as described above.



                                                For the Three Months Ended September 30,
(Unaudited)                               2021              2020         $ Change       % Change
OPERATING EXPENSES:                                          (in thousands)

Losses and loss adjustment expenses 129,632 119,718

  9,914             8.3 %
Policy acquisition costs                    35,984           31,960          4,024            12.6 %
General and administrative expenses         17,169           17,923           (754 )          (4.2 )%
Total operating expenses                   182,785          169,601         13,183             7.8 %



Losses and loss adjustment expenses


Losses and loss adjustment expenses ("LAE") were $129.6 million in third quarter
2021, up 8.3% from $119.7 million in the prior year quarter. The increase stems
from higher net weather losses, lower favorable reserve development and from a
larger book of business.

Policy acquisition costs

Policy acquisition costs were $36.0 million in third quarter 2021, up 12.6% from
$32.0 million in the prior year quarter. The increase is primarily attributable
to gross premiums written growth and is partially offset by higher ceding
commission income.

General and administrative expenses

General and administrative expenses were $17.2 million in third quarter 2021,
down 4.2% from $17.9 million in the prior year quarter. The decrease is
primarily attributable to higher ceding commission associated with gross
premiums written growth and lower executive compensation.



                                        For the Three Months Ended September 30,
(Unaudited)                       2021                 2020         $ Change       % Change
                                   (in thousands, except per share and share amounts)
Operating loss                      (15,377 )            (4,482 )     (10,895 )        243.1 %
Interest expense, net                 2,150               2,251          (101 )         (4.5 )%
Loss before income taxes            (17,527 )            (6,733 )     (10,793 )        160.3 %
Benefit for income taxes             (1,117 )            (1,500 )         383          (25.5 )%
Net loss                     $      (16,410 )       $    (5,233 )   $ (11,177 )        213.6 %
Basic net loss per share     $        (0.59 )       $     (0.19 )   $   (0.40 )        209.1 %
Diluted net loss per share   $        (0.59 )       $     (0.19 )   $   (0.40 )        209.1 %




Interest expense, net

Net interest expense was $2.1 million in the third quarter of 2021, effectively
flat quarter-over-quarter.


Benefit for income taxes

Benefit for income taxes was $1.1 million in third quarter 2021 compared to $1.5
million in the prior year quarter. The effective tax rate was 6.4% in third
quarter 2021, 15.9 points below the prior year quarter's 22.3% rate. The lower
effective tax rate relates to the impact of permanent tax differences on
projected results of operations for the calendar year. A change in the estimate
from the prior quarter impacted the effect of permanent tax differences. The
effective tax rate can fluctuate throughout the year as estimates used in the
quarterly tax provision are updated with additional information.

                                       29

--------------------------------------------------------------------------------

Net loss


Third quarter 2021 net loss was $16.4 million ($0.59 per diluted share), up from
net loss of $5.2 million ($0.19 per diluted share) in the prior year quarter.
The year-over-year change primarily stems from lower realized capital gains,
partly offset by a smaller underwriting loss. Higher losses and LAE contributed
significantly to the net loss for the quarter, as described above.

Ratios

                            For the Three Months Ended September 30,
(Unaudited)                     2021                        2020
 Ceded premium ratio                    44.8 %                      45.8 %

Net loss and LAE ratio                  79.8 %                      86.6 %
Net expense ratio                       32.7 %                      36.1 %
Net combined ratio                     112.5 %                     122.7 %


Ceded premium ratio

The ceded premium ratio was 44.8% in third quarter 2021, down 1.0 point from
45.8% in the prior year quarter. The decrease is primarily attributable to
higher gross earned premium which exceeded the higher cost associated with our
reinsurance program.

Net loss ratio

The net loss ratio was 79.8% in third quarter 2021, down 6.8 points from 86.6%
in the prior year quarter. Although the dollar amount of losses is significantly
higher than the prior year quarter, the loss ratio is lower than the prior year
quarter due to higher net earned premium fueled by growth and rate changes as
described above.

Net expense ratio

The net expense ratio was 32.7% in third quarter 2021, down 3.4 points from
36.1% in the prior year quarter. The decrease primarily stems from lower G&A and
policy acquisition cost ("PAC") expense ratio associated with higher net earned
premium over the prior year despite an increase in PAC and G&A expenses.

Net combined ratio


The net combined ratio was 112.5% in third quarter 2021, down 10.2 points from
122.7% in the prior year quarter. The decrease primarily stems from lower net
loss and operating expense ratios. The net loss increased despite the lower net
combined ratio due to the reduction in investment gains from the prior year
quarter as described above.

Comparison of the Nine Months Ended September 30, 2021 and 2020



                                           For the Nine Months Ended September 30,
                                       2021            2020        $ Change       % Change
(Unaudited)                                             (in thousands)
REVENUE:
Gross premiums written             $    886,059     $  797,776     $  88,283           11.1 %
Change in gross unearned
premiums                                (35,593 )      (66,287 )      30,694          (46.3 )%
Gross premiums earned                   850,466        731,489       118,977           16.3 %
Ceded premiums                         (399,323 )     (338,197 )     (61,126 )         18.1 %
Net premiums earned                     451,143        393,292        57,851           14.7 %
Net investment income                     3,797          9,783        (5,986 )        (61.2 )%
Net realized and unrealized
(losses) gains                             (926 )       20,377       (21,303 )           NM
Other revenue                            10,835         10,385           450            4.3 %
Total revenue                      $    464,849     $  433,837     $  31,013            7.1 %


Gross premiums written

Gross premiums written were $886.1 million for the nine months ended September
30, 2021, up 11.1% from $797.8 million in the prior year period. The increase
reflects 16.2% growth outside Florida and 3.6% growth in Florida. Rate increases
materially benefited 2021 gross premiums written growth, particularly in
Florida. Growth in all states was organic, including growth via independent
agents and strategic partnerships with national carriers.

Gross premiums earned

                                       30

--------------------------------------------------------------------------------


Gross premiums earned were $850.5 million for the nine months ended September
30, 2021, up 16.3% from $731.5 million in the prior year period. The increase
reflects the earning of higher gross premiums written over the twelve months
ended September 30, 2021 compared to premiums written over the twelve months
ended September 30, 2020.

Ceded premiums earned

Ceded premiums earned were $399.3 million for the nine months ended September
30, 2021, up 18.1% from $338.2 million in the prior year period. The increase is
attributable to an increase in the cost of our catastrophe excess of loss
reinsurance program and an increase in TIV associated with premium growth as
well as higher premium for our severe convective storm reinsurance coverage.

Net premiums earned


Net premiums earned were $451.1 million for the nine months ended September 30,
2021, up 14.7% from $393.3 million in the prior year period. The increase
primarily stems from higher gross premiums earned, partly offset by higher ceded
premiums, as described above.

Net investment income

Net investment income, inclusive of realized investment gains and unrealized
gains on equity securities for the nine months ended September 30, 2021, was
$2.9 million, down 90.3% from $30.2 million in the prior year period. The
decrease is primarily due to opportunistic sales of fixed income securities
which held significant unrealized gains in third quarter 2020 and to a lesser
extent, lower yields associated with the continued low interest rate
environment.

Other revenue

Other revenue was $10.8 million for the nine months ended September 30, 2021,
relatively flat from $10.4 million in the prior year period.

Total revenue


Total revenue was $464.8 million for the nine months ended September 30, 2021,
up 7.1% from $433.8 million in the prior year period. The increase primarily
stems from higher net premiums earned, partially offset by a reduction in net
investment income, as described above.



                                                For the Nine Months Ended September 30,
(Unaudited)                               2021              2020         $ Change       % Change
OPERATING EXPENSES:                                         (in thousands)

Losses and loss adjustment expenses 328,376 266,769 61,607

           23.1 %
Policy acquisition costs                    109,183          92,243         16,940           18.4 %
General and administrative expenses          52,490          59,583         (7,093 )        (11.9 )%
Total operating expenses                    490,049         418,595         71,454           17.1 %

Losses and loss adjustment expenses


Losses and loss adjustment expenses ("LAE") were $328.4 million for the nine
months ended September 30, 2021, up 23.1% from $266.8 million in the prior year
period. The increase primarily stems from higher net weather losses and from a
larger book of business.

Policy acquisition costs

Policy acquisition costs were $109.2 million for the nine months ended September
30, 2021, up 18.4% from $92.2 million in the prior year period. The increase is
primarily attributable to higher acquisition costs associated with growth in
gross premiums written.

General and administrative expenses


General and administrative expenses were $52.5 million for the nine months ended
September 30, 2021, down 11.9% from $59.6 million in the prior year period. The
decrease is primarily attributable to a state tax credit recorded in second
quarter 2021 and lower executive compensation expense.

                                       31

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                                                   For the Nine Months Ended September 30,
(Unaudited)                                 2021                2020           $ Change       % Change
                                              (in thousands, except per share and share amounts)
Operating (loss) income                       (25,200 )           15,242         (40,442 )       (265.3 )%
Interest expense, net                           5,953              5,939              14            0.2 %
(Loss) income before income taxes             (31,153 )            9,303         (40,456 )       (434.9 )%
(Benefit) provision for income taxes           (5,644 )            2,784          (8,428 )       (302.7 )%
Net (loss) income                      $      (25,509 )      $     6,519       $ (32,028 )       (491.3 )%
Basic net (loss) income per share      $        (0.91 )      $      0.23       $   (1.14 )       (497.5 )%
Diluted net (loss) income per share    $        (0.91 )      $      0.23    

$ (1.14 ) (497.5 )%

Interest expense, net

Interest expense was $6.0 million for the nine months ended September 30, 2021,
relatively flat from $5.9 million in the prior year period.

(Benefit) Provision for income taxes


(Benefit) provision for income taxes was $(5.6) million and $2.8 million for the
nine months ended September 30, 2021 and 2020, respectively. The effective tax
rate for the current year period was 18.1%, 11.8 points lower than the prior
year's 29.9%. The lower effective tax rate relates to the impact of permanent
tax differences on projected results of operations for the calendar year. A
change in the estimate from the prior quarter impacted the effect of permanent
tax differences. The effective tax rate can fluctuate throughout the year as
estimates used in the quarterly tax provision are updated with additional
information.

Net (loss) income


Net loss for the nine months ended September 30, 2021 was $25.5 million ($(0.91)
per diluted share) compared to net income of $6.5 million ($0.23 per diluted
share) in the prior year period. The decrease primarily reflects a higher net
loss ratio, largely driven by elevated weather losses, and lower investment
income, partly offset by higher total revenue and a lower net expense ratio.



                            For the Nine Months Ended September 30,
(Unaudited)                     2021                       2020
 Ceded premium ratio                   47.0 %                     46.2 %

Net loss and LAE ratio                 72.8 %                     67.8 %
Net expense ratio                      35.8 %                     38.6 %
Net combined ratio                    108.6 %                    106.4 %


Ceded premium ratio

The ceded premium ratio was 47.0% for the nine months ended September 30, 2021,
up 0.8 points from 46.2% in the prior year period. The increase resulted from a
larger increase in gross earned premium than the increase in ceded premium.

Net loss and LAE ratio


The net loss and LAE ratio was 72.8% for the nine months ended September 30,
2021, up 5.0 points from 67.8% in the prior year period. The increase primarily
stems from higher current accident year weather and lower favorable reserve
development, partly offset by the increase in net earned premium.

Net expense ratio


The net expense ratio was 35.8% for the nine months ended September 30, 2021,
down 2.8 points from 38.6% in the prior year period. The decrease primarily
stems from a lower net G&A expense ratio, driven by lower G&A expenses coupled
with higher net premiums earned, partly offset by a slightly higher net PAC
expense ratio, driven by higher gross premiums written.

Net combined ratio


The net combined ratio was 108.6% for nine months ended September 30, 2021, up
2.2 points from 106.4% in the prior year period. The increase primarily stems
from a higher net loss ratio, partly offset by a lower net expense ratio, as
described above.

                                       32
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Liquidity and Capital Resources


Our principal sources of liquidity include cash flows generated from operations,
existing cash and cash equivalents, our marketable securities balances and
borrowings available under our credit facilities. As of September 30, 2021, we
had $393.4 million of cash and cash equivalents and $686.1 million in
investments, compared to $441.0 million and $589.0 million, respectively, as of
December 31, 2020. The decrease in cash and cash equivalents was primarily due
to the allocation of cash used for investing activities.

We generally hold substantial cash balances to meet seasonal liquidity needs
including amounts to pay quarterly reinsurance installments as well as meet the
collateral requirements of Osprey, our captive reinsurance company, which is
required to maintain a collateral trust account equal to the risk that it
assumes from our insurance company affiliates.

We believe that our sources of cash are adequate to meet our cash requirements
for at least the next twelve months.


We may continue to pursue the acquisition of complementary businesses and make
strategic investments. We may increase capital expenditures consistent with our
investment plans and anticipated growth strategy. Cash and cash equivalents may
not be sufficient to fund such expenditures. As such, in addition to the use of
our existing Credit Facilities, we may need to utilize additional debt to secure
funds for such purposes.

Cash Flows

                                              For the Nine Months Ended September 30,
                                            2021                 2020             Change
                                                          (in thousands)
Net cash provided by (used in):
Operating activities                   $       70,150       $      118,561     $     (48,411 )
Investing activities                         (110,305 )            136,642          (246,947 )
Financing activities                           (7,402 )            (23,178 )          15,776
Net (decrease) increase in cash and
cash equivalents                       $      (47,557 )     $      232,025     $    (279,582 )




Operating Activities

Net cash provided by operating activities was $70.1 million for the nine months
ended September 30, 2021 compared to net cash provided by operating activities
of $118.6 million for the comparable period in 2020. The decrease in cash from
operating activities relates primarily to timing of cash flows associated with
claim and reinsurance payments as well as reinsurance reimbursements during the
first nine months of 2021 compared to the first nine months of 2020.

Investing Activities


Net cash used in investing activities for the nine months ended September 30,
2021 was $110.3 million as compared to net cash provided by of $136.6 million
for the comparable period in 2020. The change in cash used for investing
activities relates primarily to allocations of funds for investment in the
current period compared to our strategic sales of investments to yield realized
gains in the comparable period in 2020.

Financing Activities


Net cash used in financing activities for the nine months ended September 30,
2021 was $7.4 million, as compared to cash used in financing activities of $23.2
million for the comparable period in 2020. The reduction in cash used in
financing activities is due primarily to the decrease in the amount of stock
repurchased under the stock repurchase program and use of proceeds from our term
loan facility which offset principal payments made.

                                       33

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Credit Facilities


On December 14, 2018, the Company entered into a credit agreement (as amended
from time to time, the "Credit Agreement") by and among the Company, as
borrower, certain subsidiaries of the Company from time to time party thereto as
guarantors, the lenders from time to time party thereto (the "Lenders"), Regions
Bank, as Administrative Agent and Collateral Agent, BMO Harris Bank N.A., as
Syndication Agent, Hancock Whitney Bank and Canadian Imperial Bank of Commerce,
as Co-Documentation Agents, and Regions Capital Markets and BMO Capital Markets
Corp., as Joint Lead Arrangers and Joint Bookrunners.

On July 28, 2021, the Company entered into the Fifth Amendment to the Credit
Agreement (the "Fifth Amendment") with the guarantors and Lenders. The Fifth
Amendment amended the Credit Agreement to, among other things, (i) increase the
revolving credit facility from $50 million to $75 million and make related
changes to the Credit Agreement, (ii) provide for a $13.75 million advance under
the existing $75 million term loan facility for an aggregate of $70 million
principal amount outstanding as of the date of the Fifth Amendment, extend the
maturity of the term loan facility from December of 2023 to July 2026 and reduce
the amortization of the term loan facility, (iii) reduce the applicable margin
for loans under the Credit Agreement to 2.5% to 3.0% per annum for LIBOR loans
(reduced from the prior range of 3.25% to 3.75%) and 1.5% to 2.0% per annum for
base rate loans (reduced from the prior range of 2.25% to 2.75%), in each case
based on a consolidated leverage ratio ranging from less than or equal to
1.25-to-1 to greater than 2.25-to-1 (previously less than or equal to 2.0-to-1
to greater than 3.0-to-1), (iv) reduce the restriction on negative covenants
thereby allowing the Company greater flexibility and (iv) provide mechanics
relating to a transition away from LIBOR as a benchmark interest rate and
replace LIBOR with an alternative benchmark rate.

Pursuant to the Credit Agreement, as amended, the participating Lenders agreed
to provide (1) a five-year senior secured term loan facility in an aggregate
principal amount of $75 million (the "Term Loan Facility") and (2) a five-year
senior secured revolving credit facility in an aggregate principal amount of $75
million (inclusive of a $5 million sublimit for the issuance of letters of
credit and a $10 million sublimit for swingline loans) (the "Revolving Credit
Facility" and together with the Term Loan Facility, the "Credit Facilities"). As
of September 30, 2021, the Company had in aggregate $70 million principal
outstanding under the Term Loan Facility, which was increased to $70 million on
the date of the Fifth Amendment, and no borrowings outstanding under the
Revolving Credit Facility.

At our option, borrowings under the Credit Facilities bear interest at rates
equal to either (1) a rate determined by reference to LIBOR (based on one, two,
three or six-month interest periods), adjusted for statutory reserve
requirements, plus an applicable margin or (2) a base rate determined by
reference to the greatest of (a) the "prime rate" of Regions Bank, (b) the
federal funds rate plus 0.50%, and (c) the LIBOR index rate applicable for an
interest period of one month plus 1.00%, plus an applicable margin.

The applicable margin for loans under the Credit Facilities, as amended, varies
from 2.5% to 3.0% per annum (for LIBOR loans) and 1.5% to 2.0% per annum (for
base rate loans) based on our consolidated leverage ratio. Interest payments
with respect to the Credit Facilities are required either on a quarterly basis
(for base rate loans) or at the end of each interest period (for LIBOR loans)
or, if the duration of the applicable interest period exceeds three months, then
every three months. As of June 30, 2021, the borrowing under our Credit
Facilities were accruing interest at a rate of 3.38% per annum.

In addition to paying interest on outstanding borrowings under the Revolving
Credit Facility, we are required to pay a quarterly commitment fee based on the
unused portion of the Revolving Credit Facility, which is determined by our
consolidated leverage ratio.

Each of the Revolving Credit Facility and the Term Loan Facility mature on
December 31, 2026. The principal amount of the Term Loan Facility amortizes in
quarterly installments, which began with the close of the fiscal quarter ended
March 31, 2019, in an amount equal to $1,875,000 per quarter, payable quarterly,
decreasing to $875,000 per quarter commencing with the quarter ending December
31, 2021 and increasing to $1,375,000 per quarter commencing with the quarter
ending December 31, 2024, with the balance payable at maturity.

The Company may prepay the loans under the Credit Facilities, in whole or in
part, at any time without premium or penalty, subject to certain conditions
including minimum amounts and reimbursement of certain costs in the case of
prepayments of LIBOR loans. In addition, the Company is required to prepay the
loan under the Term Loan Facility with the proceeds from certain financing
transactions, involuntary dispositions or asset sales (subject, in the case of
asset sales, to reinvestment rights).

All obligations under the Credit Facilities are or will be guaranteed by each
existing and future direct and indirect wholly owned domestic subsidiary of the
Company, other than all of the Company's current and future regulated insurance
subsidiaries (collectively, the "Guarantors").

The Company and the Guarantors entered into a Pledge and Security Agreement, on
December 14, 2018 (the "Security Agreement"), in favor of Regions Bank, as
collateral agent. Pursuant to the Security Agreement, amounts borrowed under the
Credit Facilities are secured on a first priority basis by a perfected security
interest in substantially all of the present and future assets of the Company
and each Guarantor (subject to certain exceptions), including all of the capital
stock of the Company's domestic subsidiaries, other than its regulated insurance
subsidiaries.

                                       34
--------------------------------------------------------------------------------


The Credit Agreement contains, among other things, covenants, representations
and warranties and events of default customary for facilities of this type. The
Company is required to maintain, as of each fiscal quarter (1) a maximum
consolidated leverage ratio of 2.75 to 1.00 for each fiscal quarter in 2021,
stepping down to 2.50 to 1.00 in 2022 and thereafter; (2) a minimum consolidated
fixed charge coverage ratio of 1.20 to 1.00 and (3) a minimum consolidated net
worth for the Company and its subsidiaries. Events of default include, among
other events, (i) nonpayment of principal, interest, fees or other amounts; (ii)
failure to perform or observe certain covenants set forth in the Credit
Agreement; (iii) breach of any representation or warranty; (iv) cross-default to
other indebtedness; (v) bankruptcy and insolvency defaults; (vi) monetary
judgment defaults and material nonmonetary judgment defaults; (vii) customary
ERISA defaults; (viii) a change of control of the Company; and (ix) failure to
maintain specified catastrophe retentions in each of the Company's regulated
insurance subsidiaries.

Convertible Notes

On August 10, 2017, the Company and Heritage MGA, LLC (the "Notes Guarantor")
entered into a purchase agreement (the "Purchase Agreement") with Citigroup
Global Markets Inc., as the initial purchaser (the "Initial Purchaser"),
pursuant to which the Company agreed to issue and sell, and the Initial
Purchaser agreed to purchase, $125.0 million aggregate principal amount of the
Company's 5.875% Convertible Senior Notes due 2037 (the "Convertible Notes") in
a private placement transaction pursuant to Rule 144A under the Securities Act,
as amended (the "Securities Act"). The Purchase Agreement contained customary
representations, warranties and agreements of the Company and the Notes
Guarantor and customary conditions to closing, indemnification rights and
obligations of the parties and termination provisions. The net proceeds from the
offering of the Convertible Notes, after deducting discounts and commissions and
estimated offering expenses payable by the Company, were approximately $120.5
million. The offering of the Convertible Notes was completed on August 16, 2017.

The Company issued the Convertible Notes under an Indenture (the "Convertible
Note Indenture"), dated August 16, 2017, by and among the Company, as issuer,
the Notes Guarantor, as guarantor, and Wilmington Trust, National Association,
as trustee (the "Trustee").

The Convertible Notes bear interest at a rate of 5.875% per year. Interest is
payable semi-annually in arrears, on February 1 and August 1 of each year. The
Convertible Notes are senior unsecured obligations of the Company that rank
senior in right of payment to the Company's future indebtedness that is
expressly subordinated in right of payment to the Convertible Notes; equal in
right of payment to the Company's unsecured indebtedness that is not so
subordinated; effectively junior to any of the Company's secured indebtedness to
the extent of the value of the assets securing such indebtedness; and
structurally junior to all indebtedness or other liabilities incurred by the
Company's subsidiaries other than the Notes Guarantor, which fully and
unconditionally guarantee the Convertible Notes on a senior unsecured basis.

The Convertible Notes mature on August 1, 2037, unless earlier repurchased,
redeemed or converted.


Holders may convert their Convertible Notes at any time prior to the close of
business on the business day immediately preceding February 1, 2037, other than
during the period from, and including, February 1, 2022 to the close of business
on the second business day immediately preceding August 5, 2022, only under the
following circumstances: (1) during any calendar quarter commencing after the
calendar quarter ending on September 30, 2017, if the closing sale price of the
Company's common stock, for at least 20 trading days (whether or not
consecutive) in the period of 30 consecutive trading days ending on the last
trading day of the calendar quarter immediately preceding the calendar quarter
in which the conversion occurs, is more than 130% of the conversion price of the
Convertible Notes in effect on each applicable trading day; (2) during the ten
consecutive business-day period following any five consecutive trading-day
period in which the trading price for the Convertible Notes for each such
trading day was less than 98% of the closing sale price of the Company's common
stock on such date multiplied by the then-current conversion rate; (3) if the
Company calls any or all of the Convertible Notes for redemption, at any time
prior to the close of business on the second business day immediately preceding
the redemption date; or (4) upon the occurrence of specified corporate events.

During the period from and including February 1, 2022 to the close of business
on the second business day immediately preceding August 5, 2022, and on or after
February 1, 2037 until the close of business on the second business day
immediately preceding August 1, 2037, holders may surrender their Convertible
Notes for conversion at any time, regardless of the foregoing circumstances.

The conversion rate for the Convertible Notes was initially 67.0264 shares of
common stock per $1,000 principal amount of Convertible Notes (equivalent to an
initial conversion price of approximately $14.92 per share of common stock). The
conversion rate is subject to adjustment in certain circumstances and is subject
to increase for holders that elect to convert their Convertible Notes in
connection with certain corporate transactions (but not, at the Company's
election, a public acquirer change of control (as defined in the Convertible
Note Indenture)) that occur prior to August 5, 2022.

Upon the occurrence of a fundamental change (as defined in the Convertible Note
Indenture) (but not, at the Company's election, a public acquirer change of
control (as defined in the Convertible Note Indenture), holders of the
Convertible Notes may require the Company to repurchase for cash all or a
portion of their Convertible Notes at a fundamental change repurchase price
equal

                                       35

--------------------------------------------------------------------------------


to 100% of the principal amount of the Convertible Notes to be repurchased, plus
accrued and unpaid interest to, but excluding, the fundamental change repurchase
date.

Except as described below, the Company may not redeem the Convertible Notes
prior to August 5, 2022. On or after August 5, 2022 but prior to February 1,
2037, the Company may redeem for cash all or any portion of the Convertible
Notes, at the Company's option, at a redemption price equal to 100% of the
principal amount of the Convertible Notes to be redeemed, plus accrued and
unpaid interest to, but excluding, the redemption date. No sinking fund is
provided for the Convertible Notes, which means that the Company is not required
to redeem or retire the Convertible Notes periodically. Holders of the
Convertible Notes are able to cause the Company to repurchase their Convertible
Notes for cash on any of August 1, 2022, August 1, 2027 and August 1, 2032, in
each case at 100% of their principal amount, plus accrued and unpaid interest
to, but excluding, the relevant repurchase date.

The Convertible Note Indenture contains customary terms and covenants and events
of default. If an Event of Default (as defined in the Convertible Note
Indenture) occurs and is continuing, the Trustee by notice to the Company, or
the holders of at least 25% in aggregate principal amount of the Convertible
Notes then outstanding by notice to the Company and the Trustee, may declare
100% of the principal of, and accrued and unpaid interest, if any, on, all the
Convertible Notes to be immediately due and payable. In the case of certain
events of bankruptcy, insolvency or reorganization (as set forth in the
Convertible Note Indenture) with respect to the Company, 100% of the principal
of, and accrued and unpaid interest, if any, on, the Notes automatically become
immediately due and payable.

As of September 30, 2021, there were Convertible Notes in the aggregate
principal amount of $23.4 million issued and outstanding.

FHLB Loan Agreements


In December 2018, a subsidiary of the Company pledged U.S. government and agency
fixed maturity securities with an estimated fair value of $31.0 million as
collateral and received $19.2 million in a cash loan under an advance agreement
with the FHLB Atlanta. The loan originated on December 12, 2018 and bears a
fixed interest rate of 3.094% with interest payments due quarterly commencing in
March 2019. The principal balance on the loan has a maturity date of December
13, 2023. In connection with the agreement, the subsidiary became a member of
FHLB. Membership in the FHLB required an investment in FHLB's common stock which
was purchased on December 31, 2018 and valued at $1.4 million. The subsidiary is
permitted to withdraw any portion of the pledged collateral over the minimum
collateral requirement at any time, other than in the event of a default by the
subsidiary. The proceeds from the loan was used to prepay the Company's Senior
Secured Notes due 2023 in 2018.

Critical Accounting Policies and Estimates


When we prepare our condensed consolidated financial statements and accompanying
notes in conformity with U.S. generally accepted accounting principles (GAAP),
we must make estimates and assumptions about future events that affect the
amounts we report. Certain of these estimates result from judgments that can be
subjective and complex. As a result of that subjectivity and complexity, and
because we continuously evaluate these estimates and assumptions based on a
variety of factors, actual results could materially differ from our estimates
and assumptions if changes in one or more factors require us to make accounting
adjustments. During the nine months ended September 30, 2021, we reassessed our
critical accounting policies and estimates as disclosed within our 2020 Annual
Report on Form 10-K.

Seasonality of our Business

Our insurance business is seasonal; hurricanes typically occur during the period
from June 1 through November 30 and winter storms generally impact the first and
fourth quarters each year. With our catastrophe reinsurance program effective on
June 1 each year, any variation in the cost of our reinsurance, whether due to
changes to reinsurance rates or changes in the total insured value of our policy
base will occur and be reflected in our financial results beginning June 1 of
each year, subject to certain adjustments.

Recent Accounting Pronouncements


The information set forth under Note 1 to the condensed consolidated financial
statements under the caption "Basis of Presentation and Significant Accounting
Policies" is incorporated herein by reference. We do not expect any recently
issued accounting pronouncements to have a material effect on our condensed
consolidated financial statements.

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