First Choice Health and Rightway Healthcare Partner on Innovative Patient Advocacy and Benefit Navigation Solutions for Employers
FCH's integration of Rightway as part of its core offering helps members find care providers; review background information on doctors; avoid unexpected out-of-pocket costs; understand bills and schedule appointments all within a simple, user-friendly platform. Rightway's clinical navigation team is made up of doctors and nurses who, with the help of their support staff, answer member questions and serve as their single point of entry into health care. Rightway became available to select FCH members on
FCH identified navigation as a major barrier in health care access and in 2019 made extensive efforts to locate a single solution that would allow members to manage all of their health care needs in one place. After thorough research of the market, FCH chose to partner with Rightway, primarily because of the company's willingness to help design tailored solutions that could meet the needs of FCH's clients in the Northwest.
"Like Rightway,
Rightway drives savings through a combination of support, advocacy and technology for each employee. This includes a dedicated personal Navigator as the employee's single point of interaction for health care, as well as a centralized portal and mobile app for medical benefits. The platform also leverages an advanced analytics platform to actively engage high-risk members to get ahead of future health complications.
"Health care is complex and current navigation tools aren't working. Employees are confused, and as a result, waste, overtreatment and failure to coordinate care make up 40% of their spending," Rightway Healthcare Co-Founder and CEO
Rightway's resources integrate to improve employees' health care experiences, provide a quantifiable ROI to the employer and produce better health outcomes. This announcement follows the launch of FCH's 98point6 integration, in addition to Rightway's recently secured
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