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May 7, 2025 Newswires
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Corporate Fact Sheet (MFC FS 2025 Q1 EN)

U.S. Markets via PUBT

‌Company Overview

1Q 2025 Company Fact Sheet

Business Diversification (1Q25)

  • Leading international financial services provider with presence in Asia, Canada and U.S. for more than 125 years, 135 years and 160 years, respectively. Manulife provides financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions1.

  • A top 10 largest life insurance companies in the world2.

  • More than 37,000 employees and thousands of distribution partners serving more than 36 million customers.

  • Assets under management and administration (AUMA)3 of $1.6 trillion as at March 31, 2025 (total invested assets and segregated funds net assets of $445.7 billion and $428.6 billion, respectively).

  • Business diversification is a key strength which provides resiliency and foundation for growth.

    Strategy

  • Our ambition is to be the most digital, customer-centric global company in our industry

  • Our strategy is underpinned by five strategic priorities

  • The goals for our stakeholders are:

    • Customers: Improve NPS4 by 36 points and delight customers

    • Team: Engage our team - achieve top quartile engagement

    • Shareholders: Deliver top quartile returns

    • Community: Deliver on our Impact Agenda

Financial KPIs

1Q25

Change

from 1Q24

Net income attributed to shareholders

$485

▼

$381

Core earnings3,7

$1,767

▼

1%

Total expenses7

(incl. General expenses of $1,202)

$1,776

▲

2%

Expense efficiency ratio5

45.9%

▲

0.8 pps

APE sales ($ billions)7

$2.7

▲

37%

New business value7

$907

▲

36%

New business CSM7

$907

▲

31%

Global WAM net flows ($ billions)

$0.5

▼

$6.2

Global WAM average AUMA7 ($ billions)

$1,041

▲

13%

Book value per share ($)

$25.88

▲

12%

Adjusted book value per share ($)5

$36.66

▲

12%

Financial Targets 1Q25

2027 targets8

Core ROE5

15.6%

18%+

Remittances6

N/A

$22 billion+ cumulative

Medium-term

targets8

New business CSM growth7

31%

15%

CSM balance growth7

1%

8-10%

Core EPS growth7

3%

10-12%

Expense efficiency ratio5

45.9%

<45%

Financial Leverage ratio5

23.9%

25%

Core dividend payout ratio5

44%

35-45%

EPS growth7

(48)%

ROE

3.9%

Common share dividend payout ratio

177%

Key Financials

Asia Canada

Core earnings3

26%

-7%

20%

21%

40%

U.S.

Global WAM

Corporate & Other

MLI's LICAT ratio9

137%

Excess capital over OSFI's supervisory target ratio10

$24.8 billion

Cash & cash equivalents and marketable securities

$265.8 billion

Capital and Liquidity Strength

Financial Strength Ratings11

Shareholder Information

Dividend per common share ($)

1.60

Market capitalization2$77.0

billion

Dividend yield12 3.93%

$0.44

1Q25 dividend per common share

Ticker

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

Agency

AM Best

Morningstar

DBRS

Fitch

Moody's

S&P

Rating

A+

AA

AA

A1

AA-

TSX/NYSE/PSE HKEX

'MFC'

'945'

Note: Figures are in C$ millions unless otherwise noted. 1 We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. 2 Based on market capitalization as at March 31, 2025. Source: Bloomberg.

3 Core earnings and AUMA are non-GAAP financial measures. For more information, see "Non-GAAP and Other Financial Measures" in our 1Q25 MD&A. 1Q25 core earnings for Asia, Canada, U.S., Global WAM, and Corporate & Other are C$705 million, C$374 million, C$361 million, C$454 million, and C$(127) million, respectively. 1Q25 net income (loss) attributed to shareholders for Asia, Canada, U.S., Global WAM, and Corporate & Other are C$624 million, C$222 million, C$(569) million, C$443 million, and C$(235) million, respectively. 4 Net Promotor Score ("NPS"). 5 Non-GAAP ratios. 6 The 2027 target reflects cumulative remittances between 2024-2027. For more information on remittances, see "Non-GAAP and Other Financial Measures" in our 1Q25 MD&A. 7 Percentage changes are stated on a constant exchange rate basis. For more information see "Non-GAAP and Other Financial Measures" in our 1Q25 MD&A. 8 See "Caution regarding forward-looking statements" in our 1Q25 MD&A. 9 Life Insurance Capital Adequacy Test (LICAT) ratio of The Manufacturers Life Insurance Company (MLI) as at March 31, 2025. LICAT ratio is disclosed under OSFI's Life Insurance Capital Adequacy Test Public Disclosure Requirements guideline. 10 OSFI's supervisory target ratio of 100% for MLI. 11 Financial Strength Ratings apply to the main life operating companies of Manulife Financial Corporation including MLI, John Hancock Life Insurance Co. (U.S.A.), John Hancock Life & Health Insurance Co., and John Hancock Life Insurance Co. of New York. Morningstar DBRS does not rate the U.S. insurance subsidiaries separately. Outlook isStablefrom AM Best, Morningstar DBRS, Fitch and S&P, while the outlook isPositivefrom Moody's. All ratings as at March 31, 2025.12Dividend per common share paid in the quarter multiplied by four and divided by the current quarter closing share price.

Our Asia segment offers insurance and insurance-based wealth accumulation products, driven by a customer-centric strategy, and leverages the asset management expertise of, and products managed by our Global Wealth and Asset Management segment. We are a top three pan-Asian life insurer, with a history of over 125 years and 13 million insurance customers in the region, focused on addressing the significant health and mortality protection gaps and low insurance penetration rates across Asia.

Sales Rank1

1Q25 Contribution to Total Company (C$ millions)

APE sales 76% at $2,027

New Business Value 72% at $657

New Business CSM 79% at $715

Asia

&zwnj;Business Performance

#2

Singapore Insurance2

#5

Hong Kong Insurance3

#4

Cambodia Insurance

#6

Indonesia Insurance

#4

China Insurance (foreign insurers agency ranking)

#8

Malaysia Insurance

#4

Philippines Insurance

#15

Japan Insurance

#4

Vietnam Insurance

#1

Group Benefits

#2

Retail Insurance

#3

Retail Segregated Funds

#9

Manulife Bank4

Our Canada segment has been committed to customers in our home market for over 135 years. We serve the needs of one in six adults overall across the country, including members of approximately 27,000 businesses and organizations in our group benefits business, through a diverse and competitive suite of financial and health protection offerings tailored to individuals, families, and business owners. We leverage the asset management expertise and products managed by our Global Wealth and Asset Management segment.

Sales Rank1

1Q25 Contribution to Total Company (C$ millions)

APE sales 18% at $491

New Business Value 20% at $180

New Business CSM 10% at $91

U.S.

Canada

Our U.S. segment is committed to helping our customers live longer, healthier, better lives by providing an array of life insurance and insurance-based wealth accumulation solutions to meet a variety of their needs, and making behavioural insurance a standard component on all our life insurance solutions through the John Hancock Vitality Program.

Sales Rank1

1Q25 Contribution to Total Company (C$ millions)

#11

Individual Life Insurance

APE sales 6% at $171

New Business Value 8% at $70

New Business CSM 11% at $101

#1

Canada Retirement

#4

U.S. Retirement Mid-Case Market7

#1

HK Retirement6

#11

Canada Retail8

#1

U.S. Retirement Small Case Market7

#14

U.S. Retail9

Core EBITDA margin10

28.4%

Net fee income yield10

42.7 bps

Gross flows ($ billions)

$50.3

AUMA ($ billions)11

$1,026.3

Retirement

Retail Institutional

33%

51%

16%

1Q25 Financial KPIs

Sales Rank5

1Q25 AUMA by

business line

Our Global Wealth and Asset Management segment, branded Manulife Wealth & Asset Management, operates across 20 geographies, including 10 in Asia, distributing innovative investment solutions to both individual and institutional investors through three integrated and complementary business lines. We seek to offer leading capabilities across a wide spectrum of public and private asset classes, leveraging the expertise of our team of over 600 investment professionals worldwide.

Global WAM

Media Inquiries

Fiona McLean

(437) 441-7491

[email protected]

Investor Relations

Hung Ko

(416) 806-9921

[email protected]

Figures are in C$ millions unless noted. 1 Sources: Most recent market data available (figures are based on FY 2024 unless otherwise specified) from various independent market surveys including LIMRA, Tillinghast, Fraser, IFIC, and other sources. 2 Based on FY 2023 (Monetary Authority of Singapore). 3 Based on 3Q24 YTD. 4 Based on assets compared to domestic banks from information available from OFSI reports as at 1Q25. 5 Rankings for Global WAM are volume based and based on 4Q24 unless otherwise specified. 6 Based on Mandatory Provident Fund (MPF) scheme sponsor net new cash flows. Rankings as per Mercer MPF Market Shares Report. 7 U.S. retirement mid-case pertains to US$25 - US$100 million and small case pertains to https://http://www.sedarplus.com.

Attachments

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Disclaimer

Manulife Financial Corporation published this content on May 07, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 07, 2025 at 22:05 UTC.

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