Aetna Launches its Digital Primary Healthcare Service ‘vHealth by Aetna’ on a Monthly Subscription Model
- Offering a family of four unlimited teleconsultation for only
- vHealth is offered in
vHealth by Aetna offers advice and treatment for illnesses, management of chronic diseases, advice on alternative treatment options and interpretation of diagnostic reports. Consultations can be booked through a new mobile app and subscribers can choose to engage with in-house primary care doctors by video or telephone call. During their consultation, people can share medical records and pictures with doctors and store consultation details, medical reports and prescriptions for easy reference. With this monthly package, vHealth will enable people beyond metro cities, in tier-II and tier-III cities to access high-quality, affordable and personalized healthcare through teleconsultation.
vHealth by Aetna is delivered through full time, in-house doctors who are specially trained in telemedicine. Doctors follow robust scientific clinical protocols which helps them to identify the root cause of a problem. Consultations are closely monitored to ensure clinical quality. As a result, after 24,000 consultations, vHealth by Aetna has been able to reduce physical consultations by 70%. Patients have rated the consultations 4.5 out of 5 and the service has a Net Promoter score of +47.
Speaking about the launch of the new product, Mr Manasije Mishra, Managing Director,
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