Tompkins Financial Selects Trusteer to Protect Internet Banking Customers

Regional Bank Chooses Rapport Secure Web Access Service for Enhanced Online Security

BOSTON--(BUSINESS WIRE)-- Trusteer, the leading provider of secure web access services, today announced that Tompkins Financial Corporation has selected the Trusteer Rapport secure web access service to provide customers of its three community banks with an extra layer of security against fraud when using its retail and business online banking applications. Tompkins Financial selected the Rapport service for its cost effectiveness and ease of implementation. In addition, Tompkins will be using the Trusteer Situation Room intelligence service, which provides real-time information on new attacks aimed at the bank’s customers, to take counter measures against zero-day threats.

“Providing secure Internet banking is a top priority at our three community banks and Trusteer Rapport complements our strong security measures while also maintaining a user interface that is easy to install, use, and adapts to changing customer needs,” said Richard W. Page, Jr., senior vice president and CTO of Tompkins Financial. Page added, “Trusteer Rapport provides transparent security that does not require any change in customer behavior, and is extremely easy to distribute and deploy via a simple download. The fact that customers can activate this through a simple download without intervention from our IT staff was extremely attractive to us.”

Secure Internet Banking without Hardware

To protect online banking sessions from sophisticated Trojans like Zeus, SpyEye, Bugat, and others that can hijack a user’s browser, Trusteer Rapport implements a completely new approach that locks down the browser and creates a tunnel for safe communication with the protected website. It also blocks phishing attacks using website authentication to ensure that account credentials are only passed to genuine sources. Trusteer Rapport:

1. Deploys in seconds via a short Internet download, compared to shipping devices that each require IT assisted phone activation

2. Has low administration costs, since there is no end user intervention needed by IT staff

3. Imposes zero changes on end-user machines, since it does not require administrator rights to function

4. Is a lower capital cost alternative since it does not require any hardware

“Financial institutions like Tompkins Financial need advanced solutions to protect their online banking customers and applications that can be easily implemented and managed,” said Rakesh Loonkar, president of Trusteer. “Tompkins chose Trusteer Rapport because it is cost effective to distribute and activate, is transparent to users, and is unique in its ability to provide valuable real-time intelligence that can be used to shut down attacks.”

About Tompkins Financial

Tompkins Financial is a financial services holding company based in New York State with $3.3 billion in assets. The company provides community banking, insurance and wealth management services through its subsidiaries, Tompkins Trust Company, The Bank of Castile, Mahopac National Bank, Tompkins Insurance Agencies and Tompkins Financial Advisors.

Tompkins Financial was recently recognized in the April 2011American Bankers AssociationABA Banking Journal as a top performer in Return on Average Equity (ROAE), ranking 9th among all U.S. public banks with greater than $3 billion in assets.

About Trusteer

Trusteer is the world’s leading provider of Secure Web Access services. The company offers a range of services that detect, block and remove attacks launched directly against endpoints such as Man in the Browser, Man in the Middle and Phishing. Trusteer services are being used by leading financial organizations and enterprises in North America and Europe, and by tens of millions of their employees and customers to secure web access from mobile devices, tablets and computers to sensitive applications such as webmail, online payment, and online banking. HSBC, Santander, The Royal Bank of Scotland, SunTrust, Fifth Third, ING DIRECT, and BMO Financial Group are just a few of the companies using Trusteer’s technology. Trusteer is a privately held corporation led by former executives from RSA Security, Imperva, and Juniper. Follow us on www.Twitter.com/Trusteer. For more information about our services, please visit www.trusteer.com.

North America
Marc Gendron PR for TrusteerMarc Gendron, 781-237-0341
[email protected]
or
United Kingdom
Eskenzi PR Ltd. for TrusteerNeil Stinchcombe, +44 20 71 832 833
[email protected]

Source: Trusteer