Sources Sought Notice – R– 484-15-1-4511-0001 – ICD 10 Training
Notice Type: Sources Sought Notice
Posted Date:
Office Address:
Subject: R-- 484-15-1-4511-0001 - ICD 10 Training
Classification Code: R - Professional, administrative, and management support services
Solicitation Number: VA24715Q0549
Contact:
Description:
Augusta VAMC
International Classification of Diseases (ICD-10) Provider Training Services Request for Information VA247-15-Q-0549
I. Introduction:
This sources sought notice is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of the
The
This effort will include provision of training for the Veterans Affairs Southeast Network (VISN 7) facilities and
II. Background:
The compliance date for implementation for ICD-10 is
III. Training Requirements:
Training needs to be specific to a variety of learning styles. All training must be delivered through virtual modalities with no associated travel costs. In addition, offered training sessions should range 30 to 60 minutes in length, each session with an emphasis on key points. Training options should include interactive clinical documentation presentations as described above and/or delivered over electronic modalities that are compatible with VA computer systems and accessible 24/7 by an unlimited number of concurrent users. Training must be web-based and available
The scope of work is provided in its entirety as an attachment to this notice.
IV. Submittal Information:
Contractors having the skills and capabilities necessary to perform the stated requirements should submit a response of no more than 15 pages in length, single spaced, 12 point font minimum. The Government will not review any other data or attachments that are in excess of the 15 pages. Companies should provide clear and unambiguous evidence to substantiate their capability to fulfill these requirements.
Interested parties shall furnish the following minimum information:
1. Company name and address.
2. Company point of contact name, telephone number and email address.
3. Company business size and status (i.e., Large Business, Small Business, Service-Disabled Veteran Owned Small Business, Women-Owned Small Business, etc.), the number of years in business, affiliate information: parent company, joint venture partners, potential teaming partners.
4. If the company holds a Federal Supply Schedule (FSS) Contract, list the GSA Contract Number and relevant SINS.
5. Capabilities/Qualifications: A written response providing clear and unambiguous evidence to substantiate the capacity to fulfill this requirement. Description of the capabilities/qualifications/skills your company possesses to perform services described in the scope of work.
6. Past Experience: Brief summary of the company history relative to similar requirements. Offer may provide the following information on a maximum of three similar projects for which the responder was a prime or subcontractor.
a. The name, address, and value of each project.
b. The Prime Contract Type, Firm Fixed-Price, or Time and Material.
c. The name, telephone and address of the owner of each project.
d. A description of each project and why it is relevant to this requirement. Include difficulties and successes.
e. Your company's role and services provided for each project.
7. What kinds of performance assessment methods are commonly used
8. What are the common qualifications of the people who are providing these services
It is requested that the above information be provided no later than
DISCLAIMER
This notice is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this notice that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this
STATEMENT OF WORK
INTERNATIONAL CLASSIFICATION OF DISEASES, 10TH EDITION (ICD-10)
CLINICAL MODIFICATION (CM)/PROCEDURE CODING SYSTEM (PCS) TRAINING FOR PROVIDERS
1. Background:
The
2. Introduction:
This Statement of Work (SOW) captures the services and deliverables to be provided by the vendor for the Veterans Affairs Southeast Network (VISN 7) facilities and
An overview of the Professional Services, including the project and underlying assumptions, is included. Any Professional Services not explicitly defined in this SOW shall be deemed out of scope.
The vendor shall be expected to provide ICD-10 CM/PCS training for Health Care Providers (HCPs) in order to enable a successful transition to this new coding classification system before 9/30/2015. Training and deployment plans will need to be specific to broad learner categories as Health Care Provider (HCP) training needs, learning styles, and availability are quite different. Request for training consist of virtual modalities to reach the broadest possible audience in the most cost-effective manner. The modules must be available 24 hours a day, seven days a week for unlimited review. All training must be delivered without travel costs. The modules must comply with current VA regulations.
3. Description of Services Required
Listed below are the professional services required for ICD-10 preparation related to providers. Section 4 provides a detailed description of the required modules.
" ICD-10 Educational Modules that can be accessed from a variety of modalities to include SmartPhone application.
" Learning Aids that are engaging and effective are required for training under this SOW:
o
o Computer Animated movies understanding anatomical functions and procedures
o Virtual Coding Simulator
o Virtual Documentation Simulator
o Interactive learning tools such as arcade (games) to assist with ICD-10 learning and refresher practice
o Desk Top Guides for ICD-10 for quick references.
" Software solution to assign, launch, track and report on ICD-10 education to include connection activation services and training.
4. Detailed Description of Each Service
a. ICD-10 Education:
Training needs to be specific to a variety of learning styles. All training must be delivered through virtual modalities with no associated travel costs. In addition, offered training sessions should range 30 to 60 minutes in length, each session with an emphasis on key points. Training options should include interactive clinical documentation presentations as described above and/or delivered over electronic modalities that are compatible with VA computer systems and accessible 24/7 by an unlimited number of concurrent users. Training must be web-based and available
All training modalities must have a testing component that records the provider scores. Contractor shall provide training bundled modules that include
" Basic ICD-10 basic user: Impact of ICD-10 and the two classification systems CM and PCS and the impact on the revenue cycle.
" Clinical users: Modules to understand the impact of ICD-10 and how to understand the new coding system and to understand the documentation impact
" Documentation user: Comprehensive education on how to decipher, understand and assign codes, greater level of documentation specificity required and the foundations of the ICD10 documentation concepts against all disease conditions and encounters to include a documentation simulator. Super-user CM: Modules provides comprehensive education on how to decipher, understand, and assign ICD-10 codes. These modules provide the changes between ICD-9 to ICD-10.
" Super-user PCS: Modules provide comprehensive education on how to decipher, understand and assign codes in ICD-10 for procedural and operative coding.
b. Other Learning Aids:
In addition to the learning aids listed above, a computer animated library is required including movies depicting different anatomical functions and procedures to aid in enhanced learning and understanding of anatomy, pathophysiology and how procedures and surgeries are performed and interact with the body.
5. Provision of Training and Performance Support
a) General coding overview
b) Specialized to Clinical Practice areas
c) Track and report attendee participation
d) Provide relevant job aids, i.e. tip sheets, including hard copy and digital sources
e) Customer support provided 24/7 at no additional cost
f) Continuing Education Units (CEU) credit available through applicable accrediting agencies (AHIMA, etc.)
g) Evaluation tool to test attendees on the provider training received and certificate of training upon successful completion
6. Contractor Qualifications
Contractors must provide a resume and business profile that documents the following items listed below. Each contractor shall also provide a demonstration by furnishing sample modules and presentations to be evaluated for contract award. These demos can be provided via CD or electronic based dissemination methods.
a. At least 5 years of Provider training experience and ability to independently accomplish the job tasks;
b. Evidence that contractor has the capability and capacity to fulfill all tasks as a top priority within a mutually; agreed upon time table
c. Faculty certification by
d. Documented evidence of current ownership of extensive training materials and curricula prior to the contract award as well as evidence of the ability to modify these appropriately to customize to client specific needs as indicated.
e. Range and types of products and services that reflect application of evidence based learning theory and curricula development for specialized target audiences
f. Ability to provide training that is 508 (SCORM) compliant
g. Evidence of superior client satisfaction and proven success from ICD-10 CM/PCS project work
h. Contractors with prior ICD coding training experience for large health care organizations preferred
7. SCOPE AND CONTRACT CONSIDERATIONS
The scope of this project is ICD-10 CM/PCS training for all HCPs at the
Associated tasks and deliverables for HCPs should run concurrently and interdependently as indicated to ensure that appropriate testing of each target group's contributions can occur before the "go live date" of the ICD-10 transition. This will make certain an accurate bill for services is verified and confirmed prior to
All information technology (IT) tools used in support of this contract must conform to available VHA infrastructure, and where possible should be based on the Microsoft Office suite of products.
The contractor will provide graphics design and production support sufficient for supporting key tasks and deliverables detailed in the contract.
The vendor must have documented evidence of current ownership of extensive training materials and curricula prior to the contract award as well as evidence of the ability to modify these appropriately to customize to client specific needs.
8. Tasks and Deliverables: ICD-10 CM/PCS Training for HCPs. HCPs are considered to be physicians, physician assistants (PAs), nurse practitioners (NPs), and others involved with documenting the diagnoses and treatment of conditions associated with billable services. Learning approaches proposed for these audiences should be customized to specific clinical interest areas, diagnoses, and related documentation requirements.
In addition, offered training sessions should range 30 to 60 minutes in length, each session with an emphasis on key points. Training options should include interactive clinical documentation presentations as described above and/or delivered over electronic modalities that are compatible with VA computer systems and accessible 24/7 by an unlimited number of concurrent users. Training must be web-based and available
Under this requirement the following bundles must have:
o Introduction to ICD-10 Classification Systems
o Introduction to the ICD-10 Code Book
o Introduction to the ICD-10 Code Book Conventions
o Introduction to the ICD-10 Code Book Guidelines
o Introduction to the ICD-10 Code Book Guidelines to Principal Diagnoses and additional Diagnoses
o Introduction to the ICD-10 Code Book for outpatient coding guidelines
o ICD-10 -CM
o Infectious and Parasitic Disease
o Neoplasms
o Blood and Blood Forming Organs
o Endocrine, Nutritional and Metabolic Diseases
o Mental and Behavioral Disorders
o Diseases of the Nervous System
o Diseases of the Eye and Adnexa
o Diseases of the Ear and the Mastoid
o Diseases of the Cardiovascular System
o Diseases of the Circulatory System
o Diseases of the Respiratory System
o Diseases of the Digestive System
o Diseases of the Skin and Subcutaneous Tissue
o Diseases of the Musculoskeletal System and Connective Tissue
o Diseases of the Genitourinary System
o Symptoms, Signs and Abnormal Clinical and Laboratory Findings
o Injury, Poisoning, and Certain and Other Consequences of External Causes
o External Causes of Morbidity
o Factors Influencing Health Status and contact with Health Services
o Symptoms, Signs, and Abnormal Clinical and Laboratory Findings
o Injury Poisoning, and other Consequences of External Cause
o External Causes for Morbidity
o Factors Influencing Health Status and contact with Health Services
o ICD-10-PCS
o Detailed review of ICD-10-PSC
o Fundamentals of Body Systems and Body Parts/Medical and Surgical Root Operations
o Medical and Surgical Approaches
o Medical and Surgical Devices
o Medical and Surgical Qualifiers
o ICD-10 Anatomy and Physiology
o ICD-10-CM Anatomy and Physiology
o ICD-10-PSC Anatomy and Physiology
o
o Tissue Level of Organization
o Blood and Blood Forming Organs
o Endocrine System
o Integumentary System
o Skeletal System
o Muscular System
o Nervous System
o Circulatory System
o Respiratory System
o Digestive System
o Urinary System
o Male Reproductive System
o Female Reproductive System
o Eye and Adnexa
o Ear and Mastoid
9. PERIOD OF PERFORMANCE
The period of performance for the contract shall begin at the effective date of the contract through
10. CONTRACT TYPE
This contract will be a Firm-Fixed Price contract that is per user/license per year. Vendor proposals should detail the technical approach/methodology(ies) for completing all requirements, Tasks and deliverables of the Statement of Work (SOW). Price quotes should be all inclusive of any reproduction or licensing fees and based on types and numbers of sessions, CBT modules and/or enduring materials regardless of number of attendees. If a licensed product, license will be all encompassing for VAMC Birmingham and all
11. COMPLAINTS HANDLING:
The COR will monitor the service provided. Contractor shall cooperate with the COR in providing information and answering questions in a timely manner when requested. Contractor shall refer complaints received directly from the customer(s) to the COR. All complaints received by the COR and forwarded to the Contractor shall be investigated promptly. The COR may forward all complaints to the Contracting Officer for appropriate follow-up and documentation to be completed by the contractor as the COR deems necessary. After investigation and disposition, Contractor shall respond to the Contracting Officer within two (2) working days after receipt by the Contractor.
12. CHANGES TO CONTRACT:
A. The Contracting Officer is responsible for the administration of this contract. The Contracting Officer is the only individual authorized, to the extent indicated in this contract, to take action on behalf of the Government, which may result in changes in the contract terms, to include deviations from the statement of work, details, and performance schedules.
C. The Contracting Officer does, however, reserve the right to designate one or more representative to act in a capacity of furnishing technical guidance and advice, or generally supervise the work to be performed under this contract. A Copy of the Contracting Officer Representative (COR) designation shall be furnished to the Contractor.
13. PAYMENT:
Invoices shall be submitted electronically to the
14. Quality Assurance:
The modules must be available 24/7 for multiple users at once. The modules must be accessible 99% of the time. Users shall be provided with a help desk number or option in the module should there be any delays or issues identified during use.
Link/URL: https://www.fbo.gov/spg/VA/AuVAMC/VAMCCO80220/VA24715Q0549/listing.html
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