Blue Cod Technologies Enables Positive Ranking in Florida Office of Insurance Regulation Survey on Customer Satisfaction

– Premier Managed Insurance Services Provider Delivered the High-Quality Customer Services that Secured a Top Position in State Report for Florida Insurers –

MARLBOROUGH, Mass.--(BUSINESS WIRE)-- Blue Cod Technologies, Inc., the leading managed insurance services provider for the property and casualty (P&C) industry, today announced that the company’s high-quality customer service enabled a client carrier to secure a positive ranking in the Florida Office of Insurance Regulation2011 Annual Report, published in February 2012.

The Florida Office of Insurance Regulation 2011 Annual Report ranked companies on a Complaint Index. A rating of one or higher indicates a complaint share that exceeded the market share. Conversely, a rating of less than one indicates a complaint share that was lower than the market share. Fifteen of the top 50 companies writing homeowners in Florida, representing more than 90 percent of homeowner premiums, received a negative rating. From that same pool, only 15 carriers were under .50, including Blue Cod’s client.

“Blue Cod’s deep expertise in the coastal homeowner market enables us to provide exemplary services within this complex, highly-regulated and specialized market,” said Simon de Montfort Walker, executive vice president, operations, Blue Cod Technologies, Inc. “Providing high-end and industry-recognized services on behalf of our clients to their customers is evidence of our commitment to the Florida coastal homeowner market.”

The Blue Cod Coastal Homeowners Solution provides a cost- and time-effective alternative by enabling carriers to delegate back office operations to Blue Cod’s team of experienced insurance professionals. This allows customers to remain focused on strategic business initiatives with the confidence that their coastal homeowners processing function is precise, compliant, on-time and well-managed. Blue Cod is equipped today to support a fully managed Coastal Homeowner engagement, the assumption process for a takeout company, and the operating procedures for Florida startups. Regardless of their business stage, Coastal Homeowner companies can benefit from Blue Cod’s:

• State-of-the-art facilities and proven Florida homeowners framework;
• Insurance and technology professionals with a deep knowledge and expertise in the Florida market and processes; and
• Systems and processes compliant with the Florida Office of Insurance Regulation and the Florida Department of Financial Services.

As part of the state mandated annual report, the Office of Insurance Regulation (OIR) publishes service ratings for carriers writing homeowners insurance in Florida. The 2011 report evaluated 169 carriers that wrote insurance in 2010 and the service ratings are based on 2009 consumer complaint statistics against each company.

About Blue Cod Technologies, Inc.

Blue Cod, the leading provider of managed insurance services for the property and casualty (P&C) industry, addresses the support and technology needs of carriers in the Homeowner, Earthquake, Auto, Farmowners and Commercial Package markets. Blue Cod’s team of experienced insurance, technology and implementation specialists deliver high-end insurance services at a lower operational and capital expense than can be achieved through an organization’s internal staff. Blue Cod offers customers the ability to create customized solutions or take advantage of specialized programs such as Coastal Homeowner, CEA Process, FAIR Plan Process and Assigned Risk Auto.

Blue Cod Technologies, Inc.Karen Regan, 508-683-2876
[email protected]
orJames Stolberg, 508-335-9370
[email protected]

Source: Blue Cod Technologies, Inc.