US: Nebraskans Losing Coverage as Medicaid Changes
-- Nebraska’s efforts to implement new, federally mandated work requirements for Medicaid underscore fears that millions of people will experience avoidable barriers to healthcare coverage.
-- Federal authorities could have chosen to blunt the impact of the federal legislation’s Medicaid cuts. Instead, they added even more convoluted requirements that will deprive people of health care they are entitled to.
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“Nebraska is the canary in the coal mine for issues that most states will face when they begin implementing these work requirements,” said
People interviewed said that the state’s rollout of new work requirements increased administrative burdens and risked disruptions in access to health care following the rushed implementation of these federal requirements. Data suggests that large numbers of people are already losing coverage in
A Medicaid eligibility worker from the
“We just sometimes don’t know what we’re doing,” the worker said, describing the rollout as rushed and confusing. “I wish the people who make policies knew what they were doing.”
The OBBBA, which became law in
Adults in this expansion population will be required to prove that they either satisfy these new work requirements or qualify for a statutory exemption, including for caregivers of young children, pregnant people, certain people with disabilities, and those deemed medically frail. States may also choose to offer short-term hardship exceptions for certain individuals, such as those in counties with a federally declared emergency or disaster.
Nebraska Appleseed, a
“Getting data from the state about how many people are losing coverage and why shouldn’t be like pulling teeth,” said
In May,
“Federal authorities could have chosen to blunt the impact of the OBBBA’s inequality-fueling Medicaid cuts,” said
Under international human rights law, everyone has the right to the highest attainable standard of physical and mental health. Medicaid eligibility requirements already exclude people who earn too much to meet extremely low-income eligibility limits but not enough to afford private health insurance. Complex work reporting requirements may exclude millions more, undermining their rights to health, social security, and an adequate standard of living. Because the rules largely affect people with low incomes, these losses may also deepen inequality, the organizations said.
Officials in
“Work requirements are a solution in search of a problem,” McConnell said. “The truth is that they make life harder for people who are already working or can’t work.”
Widespread Confusion; Risk of Disrupted Care
People currently on Medicaid expressed confusion about whether work requirements or relevant exemptions applied to them, and what steps they needed to take to maintain coverage.
“I got a letter early in January stating that the work requirements were coming, and then basically, that’s it,” said Schmeeka Simpson, a 44-year-old community organizer in
Megan Word, government relations director covering
“The biggest concern is the administrative burden that is going to be placed on ... the patient,” said
“Prior to Medicaid expansion, our health centers had a 50 percent uninsured rate, and now we’re down to about a third. So, expansion has been incredibly significant to our health centers and to their patients … [But] often what we see with patients is that … they’re working sometimes multiple jobs, they’re taking care of their families, they’re figuring out how to put food on their table. And so, any time you ask somebody to take one more step when it comes to verifying their health insurance, the higher the likelihood is that something is going to fall through the cracks.”
She described a recent case at one of the centers she represents. A pregnant woman arrived for a prenatal appointment and learned she no longer had Medicaid coverage, despite being exempt from work requirements. Eventually staff determined that state officials had overlooked a box indicating she was pregnant and the woman was able to regain Medicaid coverage, but it took multiple calls and she had to reschedule appointments. “This never should have been an issue,” Behnke said.
Confusion surrounding work requirements may also discourage otherwise eligible people from applying for Medicaid coverage. “I had three different patients outright tell me, ‘What’s the point of enrolling? I’m not employed,’” said a licensed social worker based in
This confusion may already be causing disruptions in care.
McCreary, the
He said that when he contacted the managed care organization that administered his Medicaid coverage, he was informed that he had lost coverage because he was not working. “They said, you’re not working. I can’t really do anything for you.”
Administrative Capacity and Perverse Incentives
Implementing these work requirements involves creating new administrative processes within state agencies overseeing Medicaid, as well as training for the public employees who administer them, the organizations said. The federal law also requires all states, starting in
In the
One Medicaid eligibility worker said that capacity issues, along with internal bureaucratic incentives, exacerbate the risk that eligible people will be denied coverage. They said chronic understaffing and pressure to clear cases is compounded by confusion and a lack of adequate training around the eligibility changes: “We just sometimes don’t know what we are doing … and then you have [Medicaid applicants] coming in, understandably they’re upset.”
They said staff had recently been required to revisit some cases because supervisors had relayed incorrect information. “The supervisors were told something wrong and told us something wrong and now we’re having to go back and fix all these cases.”
The worker said they face pressure to increase the number of cases closed. “You have to get your numbers up,” the worker said, relaying the message they and other staff regularly get from managers. “That’s really messed up because denials are the easiest.” This prioritizes speed over accuracy, the worker said, incentivizing staff to rapidly deny applications if there is any cause and disincentivizing staff from spending the time necessary to correct apparent errors, omissions, or inquiring more about potential pathways to coverage through existing exemptions. “All of that work that you do to try to verify, it doesn’t count. So, it looks like you did nothing,” the worker said. “All I think about is numbers and getting it done. I get so anxious and nervous.”
Rushed and Unclear Implementation
In Nebraska’s rush to be the first state to implement the work requirements, it developed eligibility criteria before official federal guidance was issued. The result has been a mismatch between the state and federal eligibility rules.
“Nebraska went live with their work requirement implementation on
She said before the federal government issued mandatory guidance in June, through the Interim Final Rule,
However, this was inconsistent with the federal rule. Under that rule, a diagnosis such as cancer does not automatically establish an exemption, leaving many people who are unable to work because of their health unsure of whether they remain eligible for Medicaid. Instead, the federal rule defines “medically frail” as a “physical, mental, or other behavioral health condition [that] significantly impairs the individual’s ability to comply” with work requirements.
“The Interim Final Rule makes it harder for patients to obtain this exemption,” Word said, because it puts the burden of proving one’s inability to work on enrollees, while also requiring a case-by-case review from implementing agencies. “That will involve some sort of independent verification, a process that no one really understands at this point.”
For the time being,
Although the rules published in June allowed states to accept self-attestation for an exemption from work requirements, it only allows states to do so until
In practice, both a lack of awareness regarding the availability of these exemptions and a broad misunderstanding about who may be eligible for them undermines the temporary availability of self-attestation, the groups found. People who may be unable to work because of their health must also juggle bureaucratic hurdles to prove their eligibility, frequently while undergoing sometimes intensive medical treatment.
According to KFF, a nonpartisan health policy research organization, more than 6 out of every 10 people under age 65 on Medicaid are already working full or part time. About 3 out of 10 are not working because of caregiving responsibilities, disability, or illness, or because they are attending school. Fewer than 1 in 10 are unemployed for another reason, including retirement or the inability to find work.
“Why are you putting in work requirements when the majority of people who rely on Medicaid are already working anyway?” Word said.
Lessons from
According to data provided by the state to the
Lack of Transparency
Because
“We’re flying blind,” Behnke said. Without detailed data, health centers cannot identify where patients are losing coverage or adjust outreach strategies effectively.
OBBBA’s Disproportionate Impact on Low-Income Households
The addition of work requirements to Medicaid was among a series of provisions in OBBBA that reduced federal spending on public services and programs, including through restrictive eligibility and reporting requirements. These reductions were designed in part to offset tax cuts that disproportionately benefit high-income households and corporations.
The nonpartisan


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