2022 Sustainability Report

Ping An Sustainability Report 2022

Contents	01 Opening
	03	About this Report
	04	Corporate Profile
	05	Executive Statement
	07	Awards and Recognitions
	09	Annual Performance Review for
		Sustainable Development

60 Technology-driven Sustainable Development

62 Sustainable Supply Chains

Appendix

83 Annual Key Performance

1. Statement of the Board of Directors
2. Independent Third-Party Assurance Report

1. Indicator Index

1. Feedback

06 Our

TCFD Report

74 Governance

74 Strategy

1. Risk Management
2. Metrics and Targets

81 Our Measures to Reduce Emissions

Opening

About this Report

Scope of the Report

Reporting scope: The Report focuses on Ping An Insurance (Group) Company of China, and covers its subsidiaries.

Reporting period: From January 1, 2022, to December 31, 2022.

Reporting cycle: The Report is released annually.

Data of the Report

The financial data in the Report was extracted from the Annual Report 2022 of Ping An Insurance (Group) Company of China, Ltd. Other data came from the internal systems of the Group or manual collection. Unless otherwise specified, the currency in the Report is RMB.

Release Form of the Report

The Reports in Chinese and English are released both in hardcopy and online. The online version can be accessed at https://group.pingan.com/ (Ping An O"cial Website), www.sse.com.cn (Shanghai Stock Exchange Website) and www.hkexnews.hk (Hong Kong Exchanges and Clearing Limited Website).

Compilation Principles of the Report

The Report is compiled in accordance with the Environmental, Social and Governance Reporting Guide of the Stock Exchange of Hong Kong Limited and by reference to the Guidelines on Environmental Information Disclosure for Financial Institutions in Shenzhen, Global Reporting Initiative (GRI) Sustainability Reporting Standards, as well as the Sustainability Accounting Standards on Commercial Banks, Insurance and Asset Management & Custody Activities published by the Sustainability Accounting Standards Board (SASB).

Assurance of the Report

The contents and data disclosed in the Report were approved by the Board of Directors of Ping An Insurance (Group) Company of China. Deloitte Touche Tohmatsu Certified Public Accountants (LLP) has carried out an independent third-party assurance on the Report in accordance with International Standard on Assurance Engagements 3000: Assurance Engagements Other Than Audits or Reviews of Historical Financial Information ("ISAE3000").

Address: 47/F, Ping An IFC, No.5033, Futian District, Shenzhen, P.R. China

Zip code: 518033

Telephone: (86) 95511

Email: [email protected]

Ping An Insurance (Group) Company of China, Ltd. ("Ping An", "Ping An Group" , "the Group" or "we") was established in Shekou, Shenzhen, in 1988. The Group was the first insurance company to adopt a shareholding structure (joint stock company) in China. It has developed into one of the three major financial groups in China. The Group's shares are listed in the Stock Exchange of Hong Kong (Stock Code: 2318) and the Shanghai Stock Exchange (Stock Code: 601318).

Ping An strives to be a world-leading integrated finance and healthcare services provider. Ping An actively responds to China' s 14th Five-Year Plan, and serves the real economy and national strategies including "Digital China" and "Healthy China" via financial services. Ping An develops the "integrated finance + healthcare" strategy to provide professional "financial advisory, family doctor, and elderly care concierge" services. Ping An advances comprehensive digital transformation, and employs technologies to improve the quality, e˜ciency, and risk management of its financial businesses. Moreover, Ping An continuously delivers on its brand promise of "Expertise Makes Life Easier" by "empowering financial services with technologies, empowering financial services with ecosystems, and advancing development with technologies." Remaining customer needs-oriented, Ping An focuses on core financial businesses and strengthens the insurance protection function to serve the real economy under the people-centered philosophy. Ping An continuously develops its integrated finance model of "one customer, multiple products, and one-stop services," providing diverse products and convenient services to nearly 227 million retail customers and over 693 million internet users. Moreover, Ping An continuously extends

its "1 + N" services model (one customer + N products) to its corporate business to meet dižerent customers' demands for integrated financial services.

As of the end of 2022, Ping An had 344,223 employees and RMB 11,137,168 million in total assets.

As of the end of 2022

Ping An had

344,223employees

Total assets of approximately

11,137,168in RMB million