Cheap Postcards, Rich Results - Insurance News | InsuranceNewsNet

InsuranceNewsNet — Your Industry. One Source.™

Sign in
  • Subscribe
  • About
  • Advertise
  • Contact
Home
Topics
    • Advisor News
    • Annuity Index
    • Annuity News
    • Companies
    • Earnings
    • Fiduciary
    • From the Field: Expert Insights
    • Health/Employee Benefits
    • Insurance & Financial Fraud
    • INN Magazine
    • Insiders Only
    • Life Insurance News
    • Newswires
    • Property and Casualty
    • Regulation News
    • Sponsored Articles
    • Washington Wire
    • Videos
    • ———
    • About
    • Meet our Editorial Staff
    • Advertise
    • Contact
    • Newsletters
  • Exclusives
  • NewsWires
  • Magazine
  • Newsletters
Sign in or register to be an INNsider.
  • AdvisorNews
  • Annuity News
  • Companies
  • Earnings
  • Fiduciary
  • Health/Employee Benefits
  • Insurance & Financial Fraud
  • INN Exclusives
  • INN Magazine
  • Insurtech
  • Life Insurance News
  • Newswires
  • Property and Casualty
  • Regulation News
  • Sponsored Articles
  • Video
  • Washington Wire
  • Life Insurance
  • Annuities
  • Advisor
  • Health/Benefits
  • Property & Casualty
  • Insurtech
  • About
  • Advertise
  • Contact
  • Editorial Staff

Get Social

  • Facebook
  • X
  • LinkedIn
Get our newsletter
Order Prints
September 19, 2011
Share
Share
Post
Email

Cheap Postcards, Rich Results

By Brett Kitchen
InsuranceNewsNet Magazine, September 2011
 
 
 
Contrary to popular opinion, direct mail is far from dead for annuity sales. In fact, direct mail can yield greater than a 10 percent response. Not only that, but it can be done using the cheapest possible postcard and mail rates that exist on the USPS planet.
 
I do love using the Internet to generate appointments, and there’s a great amount of leverage in technology. But there’s nothing quite like a flood of inbound phone calls generated by cheap postcards.

When I started in the insurance business, I had to generate all my sales from cold prospecting. After a couple of years of cold-call hell, I decided to give direct mail a try. I spent about two months writing the copy, acquiring testimonials and designing the piece. To save money, we printed the mailers in the office, bought a mailer folding machine and manually tabbed them one by one.

From there I got a bulk postage permit and got everything in line for the mailing, which took an inordinate amount of time. Then I took the big stack of goldenrod tri-fold mailers down to the post office and giving the stash to a guy who looked like Newman from Seinfeld. (You know, the post office guy who Jerry hated? I could have sworn it was his twin brother.)

If this all sounds like a big pain in the neck, I can assure you it was. But what happened next was even worse.

After all my months of blood (paper cuts), sweat and tears, my marketing piece finally went out in the mail. Then reality hit. Out of the hundreds of mailers I sent out, I got only one single call.

I was crushed. I rethought everything I did, and the next time was completely different. I started getting phone calls, and they just kept coming… and they didn’t stop!

On that mailer, I made more than $18,000 in commissions, and it only cost me a grand total of about $500 to mail. From there, I turned up the heat. I finally got smart and had a mail house do the mailings for me. We printed 6,000 at a time and dropped 2,000 mailers per week for three weeks each month.

If I was too busy, I would tell them to hold off so I could catch up. It was the most exciting time of my career, knowing that I had a faucet I could simply turn on, and the calls would pour in.

Recently I had a similar experience that also blew my mind.

How I got a 10.3 Percent Response Rate

 

 

The rule of thumb with direct mail is that a 1 percent response is decent, and anything above that is good.

I’ve never really been OK with average. So this past year, we tested direct mail using dirt-cheap postcards. The first test we ran was a 2,000-piece mailing, and it generated a pretty good 5.2 percent response. That was 104 incoming phone calls in one week.
 
 

Keep in mind, these were not people who went to a website and filled out a form requesting a free report. These are prospects who picked up the phone and called us, asking for a consultation and book. Getting someone to actually pick up the phone and call you is much, much better than chasing them down.

I was pretty happy with that, but again this was the first shot out, and we were testing two different postcards and different lists.

With the tests, we were able to determine which of the two postcards was performing best. The next mailer brought a 6.7 percent response, and the following one was 7.2 percent. The two most recent campaigns brought a 10.3 percent response.

Including the list, printing and mailing, the total cost for sending out 1,000 cards is approximately $700. When you send out 1,000 cards and get 100 phone calls, that’s $7 per inbound phone call. That’s not a resold lead or a name and phone number you have to chase down. That’s a live human being on the other end of the phone, talking to you about a financial consultation. Pretty cool.

So, what’s the secret sauce that allows this all to work so well?

Obviously, the postcard itself is important. The copy is critical to getting people to respond. The first rule of making this work is to solve a “desperate problem.” Money is a desperate problem for many people, whether it’s investing advice, saving more each month or making more.

So that’s right up our alley. Annuities can solve a lot of those “desperate problems.”

You need a good headline that grabs their attention and tells them “What’s in it for me” immediately. From there, you hit them with three of the most powerful and compelling bullet points you can write that communicate the benefits they will receive from giving you a call.

When I say benefits, I mean benefits—not features. Features are “income riders” and “premium bonuses.” This means nothing to the average guy.

A benefit could be “How to guarantee yourself an income for life regardless of Social Security!”

Beyond the headline and the bullet points, you want to have an offer. We offer a copy of our book Safe Money Millionaire, and that works well.

So the copy is important, but the real rocket fuel that makes this work is the list.

This is something I never hear any “gurus” talking about, but the truth is the list is probably 10 to 100 times more important than the postcard or copy. If you have the wrong list, you’re toast. We’ve tested lists that get as low as a .03 percent response. (That’s one-third of 1 percent, using the exact same postcard as a mailing generating a far better rate of return.)

The secret to making this work is to use a list of confirmed direct-mail buyers. This means the list you are using is full of people who have already proven that they respond to direct mail and have actually purchased something through the mail.

When you use a list like this, you are setting yourself up to win, because these people are hyper-responsive. In many cases they’ve responded to a postcard very similar to the one you are using. In order to find these lists, you need to find a good list broker who specializes in financial or business offers. Then talk with them about what list they would recommend and use their expertise to help guide you.

They see what works and what doesn’t, so don’t be afraid to ask them what postcards work and what list would be responsive.

Another word of warning: do not use “compiled” data lists. These almost never work. (Remember the .03 percent response?) A compiled list is 1,000 different sources all put into a big pile and sold together. These usually are not very effective. What you want is a direct data file from a list seller who created the entire list from one source.

So in a Nutshell:

 

 

1. You need to have a simple postcard with compelling headlines and bullets and a good offer.

2. Get a list that has proven to contain “direct mail buyers”—preferably buyers of financial services who’ve spent more than $60. (This says they are serious.)

3. Make sure you get a list that is not compiled, but direct from the data source, and consult with your list broker to find the right list that will work for your offer. You often will have to rent a list of several thousand names because of the minimum orders, but you don’t have to mail to all of them at the same time.

4. Get ready to man the phones, because, man, the calls will pour in!
 
 
Brett Kitchen has been marketing insurance for the past decade. His company, Insurance Mavericks, helps advisors attract prospects and eliminate prospecting. He is the author of the Internet Profit Formula, and Safe Money Millionaire. Contact Brett at Brett.Kitchen@innfeedback.com.

 

© Entire contents copyright 2011 by InsuranceNewsNet.com, Inc.  All rights reserved.  No part of this article may be reprinted without the expressed written consent from InsuranceNewsNet.com.

user

Older

The Social Security Tax Surprise

Newer

3 Ways To Get Your Agency More Twitter Followers Now

Advisor News

  • I started using AI, but what now?
  • How to support an entrepreneur client with multiple businesses
  • Could a narrower focus help grow your practice?
  • U.S. debt hits $40 trillion: how to support concerned clients
  • Flourish brings private-bank-like cash solution to MassMutual’s network
More Advisor News

Annuity News

  • MassMutual Expands Lending Options With New Secured Credit Line
  • Corebridge Financial Introduces Progressive Trigger, a First-of-Its-Kind Index Annuity Strategy Designed to Turn Missed Years into Future Opportunity
  • Insurer proposes $1.1M deal to resolve CA teachers’ annuity fee lawsuit
  • IMOs get frustrated with slow carrier adoption of faster technology
  • New class-action lawsuit targets Delaware Life over annuity disclosures
More Annuity News

Health/Employee Benefits News

  • It's 5 a.m. at a Princeton Fitness Center – What Do You Say to the Early Arrivals?
  • Your questions answered on Medicare open enrollment
  • Terry Savage: Questions answered on open enrollment
  • New Jersey residents will see Affordable Care Act premiums jump 20% on average for 2027 health insurance
  • Health insurance hits municipal budgets, taxpayers hard
More Health/Employee Benefits News

Life Insurance News

  • Virginia orders Atlantic Coast Life to halt new business Nov. 1
  • AM Best Affirms Credit Ratings of China Taiping Insurance (Singapore) Pte. Ltd.
  • AM Best Upgrades Credit Ratings of Fidelity Life Association, A Legal Reserve Life Insurance Company; Affirms Credit Ratings of Industrial Alliance Insurance and Financial Services Inc. and Its Life/Health Subsidiaries
  • 777 Partners founder pleads guilty to $500 million fraud scheme
  • AM Best Affirms Credit Ratings of Luen Fung Hang Insurance Company Limited
Sponsor
More Life Insurance News

NEWS INSIDE

  • Companies
  • Earnings
  • Economic News
  • INN Magazine
  • Insurtech News
  • Newswires Feed
  • Regulation News
  • Washington Wire
  • Videos

FEATURED OFFERS

Press Releases

  • Benefits Studio Launches to Fill the Missing Middle of Benefits Navigation at $49/mo
  • Lauren Sinnott Named to Ragan’s Top Women in Marketing Awards, Class of 2026 
  • Classic Car Insurer OpenRoad Insurance Expands to 40 U.S. States in Two Years
More Press Releases > Add Your Press Release >

How to Write For InsuranceNewsNet

Find out how you can submit content for publishing on our website.
View Guidelines

Topics

  • Advisor News
  • Annuity Index
  • Annuity News
  • Companies
  • Earnings
  • Fiduciary
  • From the Field: Expert Insights
  • Health/Employee Benefits
  • Insurance & Financial Fraud
  • INN Magazine
  • Insiders Only
  • Life Insurance News
  • Newswires
  • Property and Casualty
  • Regulation News
  • Sponsored Articles
  • Washington Wire
  • Videos
  • ———
  • About
  • Meet our Editorial Staff
  • Advertise
  • Contact
  • Newsletters

Top Sections

  • AdvisorNews
  • Annuity News
  • Health/Employee Benefits News
  • InsuranceNewsNet Magazine
  • Life Insurance News
  • Property and Casualty News
  • Washington Wire

Our Company

  • About
  • Advertise
  • Contact
  • Meet our Editorial Staff
  • Magazine Subscription
  • Write for INN

Sign up for our FREE e-Newsletter!

Get breaking news, exclusive stories, and money- making insights straight into your inbox.

select Newsletter Options
Facebook Linkedin Twitter
© 2026 InsuranceNewsNet.com, Inc. All rights reserved.
  • Terms & Conditions
  • Privacy Policy
  • InsuranceNewsNet Magazine

Sign in with your Insider Pro Account

Not registered? Become an Insider Pro.