For millions of policyholders in storm-prone regions, the Atlantic hurricane season is when their relationship with their insurer is most likely to be tested.
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When an AI system produces a faulty output, an infringing piece of content or a downstream business loss, the question of who pays has quietly changed.
A bill to help homeowners keep their insurance by requiring greater disclosure of reasons for nonrenewal and instructions for how to keep coverage when possible passed the Assembly Insurance Committee today.
Claims is one of the few moments in the insurance journey when the customer experience becomes concrete.
Flooding remains one of the most misunderstood and underinsured risks facing U.S. homeowners today.
Legal practitioners in New York State, and across its court systems, are bracing for a sea change as the Avoiding Vexatious Overuse of Impleading to Delay Act, better known as the AVOID Act, took effect on April 18.
Insurance availability has become the determining factor of not only where people live, but also where they store their assets.
The best time to talk about claims is before one happens.
Generative AI has moved well beyond the margins of claims management and is now woven into everyday workflows.
New research from the Society of Actuaries has found insurance and financial services leaders across a range of sectors all named artificial intelligence as the top emerging risk for 2026 and in the years to come.
The agenda featured topics including developments in the vision care services marketplace, and the use of genetic testing in life insurance underwriting.
As faith in institutions wanes, auto insurers can rebuild credibility and attract younger customers by shifting from brand-led advertising to creator-driven storytelling on platforms they own.
Why the next innovation will make coverage work again.
Adopting agentic AI should be a top priority for any industry player serious about long-term success.
Before any AI tool is implemented, insurers must ask a fundamental question: What problem are we looking to overcome?
If insurability is tied directly to a building’s resilience, how must architecture evolve?
Industry experts are weighing whether a new home insurance bill introduced in Colorado could spur other states to similar action
Entering its 100th year of operation, Nationwide is in its strongest financial position to date after a fifth consecutive year of record growth.
Property/casualty insurers generated strong returns in 2025 as pricing conditions shift, Moody’s Ratings reported.
Insurers remain optimistic about their investments going into 2026, despite heightened market uncertainty.
