GenAI: Moving to the forefront of claims management
Generative AI has moved well beyond the margins of claims management and is now woven into everyday workflows.
The best time to talk about claims is before one happens.
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AI emerges as the biggest risk for financial leaders in 2026
New research from the Society of Actuaries has found insurance and financial services leaders across a range of sectors all named artificial intelligence as the top emerging risk for 2026 and in the years to come.
The agenda featured topics including developments in the vision care services marketplace, and the use of genetic testing in life insurance underwriting.
Creators are the new underwriters of trust
As faith in institutions wanes, auto insurers can rebuild credibility and attract younger customers by shifting from brand-led advertising to creator-driven storytelling on platforms they own.
The rise of deductible insurance
Why the next innovation will make coverage work again.
Using AI to elevate people, products and decisioning
Adopting agentic AI should be a top priority for any industry player serious about long-term success.
Purpose over speed: How carriers will win with AI
Before any AI tool is implemented, insurers must ask a fundamental question: What problem are we looking to overcome?
Architecture plays a role in mitigating climate risk
If insurability is tied directly to a building’s resilience, how must architecture evolve?
Could Colorado’s new home insurance bill catch on in other states?
Industry experts are weighing whether a new home insurance bill introduced in Colorado could spur other states to similar action
Entering its 100th year of operation, Nationwide is in its strongest financial position to date after a fifth consecutive year of record growth.
Property/casualty insurers generated strong returns in 2025 as pricing conditions shift, Moody’s Ratings reported.
Insurers optimistic about their investments in 2026
Insurers remain optimistic about their investments going into 2026, despite heightened market uncertainty.
Social engineering and cyber risk
Social engineering is the top driver of commercial cyber claims.
‘Make It FAIR Act:’ What California policyholders need to know
The bill aims to expand what the FAIR Plan covers, strengthen how claims are handled and hold the system accountable when it fails policyholders.
According to insights from the 19th Annual Emerging Risks Survey, economic and geopolitical risks were identified as the most impactful near-term risks in 2026.
How gamification helps insurers engage and educate younger homeowners
How can we make insurance feel less like a chore and more like a conversation?
How technology is changing personal injury auto claims
The auto insurance claims operation in 2026 looks almost nothing like it did five years ago.
Only 3 in 10 Americans (31%) review or shop for insurance each year, with many waiting until premiums increase, major life changes occur, or coverage issues arise.
Personal lines stabilization doesn’t mean agent complacency
Personal lines are entering 2026 with real signs of stabilization, but not the kind that lets agents relax underwriting discipline or reset client expectations.
