FFVA Mutual Announces TRUclaim Solution for Injured Workers
After a claim is reported and received, the process includes text communications between the injured employee and their claims team, appointment reminders, and access to view and sign documents along with resources to help them through the return-to-work process.
“Through direct contact with the injured worker via their smart device in their native language, TRUclaim Solution shortens the claims lifecycle with fast, accurate communication and speedy delivery of benefits,” said Alex Perry Director of Regional Claims at FFVA Mutual.
"We are delighted to partner with FFVA Mutual in their forward-thinking approach to improve the claims experience by deploying our industry-leading technology JARVIS,” said Gain Life CEO David Merrill. “We are confident that this association will create an increased environment of satisfaction for FFVA Mutual’s policyholders and their injured workers."
About FFVA Mutual
FFVA Mutual is a Florida-based regional insurance carrier specializing in workers’ compensation solutions since 1956. Rated A- (Excellent), FSC VIII by A.M. Best, the company insures a variety of industries and writes business in ten states (AL, FL, GA, IN, KY, MS, NC, SC, TN, and VA). More information about FFVA Mutual is available at www.ffvamutual.com.
About Gain Life
Gain Life builds software to help people and organizations return to health, work, and productivity. Their claims automation platform is utilized by self-insured organizations, insurance carriers, and third-party administrators to save claim costs and provide a better claims experience across multiple product lines. Headquartered in Boston, MA, Gain Life was born out of Harvard University's Innovation Lab. For more information, visit www.gainlife.com.
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