Wells Fargo Mobilizes to Help North Carolina Customers Impacted by Hurricane Florence
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20181002005680/en/
The
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3500 Oleander Drive ,Wilmington, N.C. 28403 -
4924 Morganton Road ,Fayetteville, N.C. 28314 -
3100 Dr. Martin Luther King Jr. Blvd. ,New Bern, N.C. 28562
Customers can receive in-person assistance from
“Our thoughts are with the communities here in
Wells Fargo’s trademark Mobile Response Unit is a 75-foot, heavy-duty commercial “office on wheels” designed to bring valuable information directly to
- Home mortgage and home equity customers
- Auto loan customers
- Credit card customers
- Personal lines/loan customers
- Student loan customers
- Small business loan customers
Wells Fargo’s deployment of Mobile Response Units to
Disaster Relief Customer Assistance Information
- Home Mortgage: 888-818-9147, Monday through Friday from
7 a.m. to 11 p.m. Eastern time , and Saturday from9 a.m. to 3 p.m. Eastern time . - Home Equity: 1-866-355-1540, Monday through Thursday
8 a.m. to 8 p.m. Eastern time , and Friday8 a.m. to 5 p.m. Eastern time .
Auto loan customers can request payment assistance for up to 90 days and discuss available options for the filing of a Guaranteed Asset Protection (GAP) claim, if applicable.
- Direct Auto customers: 800-559-3557, Monday through Friday,
8 a.m. to6 p.m. local time. - Indirect Auto customers: 800-289-8004, Monday through Friday
8 a.m. to10 p.m. Eastern time , and Saturday9 a.m. to 3 p.m. Eastern time .
- Personal loans: 877-269-6056, Monday through Friday,
8 a.m. to 8 p.m. Eastern time , and Saturday,9 a.m. to 5:30 p.m. Eastern time . - Credit cards and personal lines of credit: Call the number on the back of the card or call
Wells Fargo at 800-642-4720 24 hours a day, seven days a week. - Education financial services: 800-658-3567, Monday through Friday,
8 a.m. to 9 p.m. Eastern time .
Retail small business customers impacted by the hurricane are encouraged to call
Customers in the impacted area who participate in an employer-sponsored 401(k) plan provided by
Customers of
About
View source version on businesswire.com: https://www.businesswire.com/news/home/20181002005680/en/
Media
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@Josh_DunnWF
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@JimHinesWF
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