Tufts Health Plan Launches Employee Relief Fund for Employees Whose Families Are Financially Impacted by the Coronavirus Pandemic
"Although the ongoing pandemic touches us all, it affects each of us differently, whether physically, emotionally or financially," said
The fund, established in partnership with
The establishment of an employee relief fund is just one example of how Tufts Health Plan continues to support its employees, members, front line provider partners, employer clients, and the community.
Benefit enhancements for members
- Waiving treatment, testing and counseling costs for members fighting the coronavirus, including copays, deductibles and coinsurance.
- Waiving out-of-pocket costs for telehealth visits, including telephone consultations.
- Members can see out-of-network providers in the event they cannot easily find an in-network provider to provide timely services for treatment of the coronavirus.
- Early refills of drug prescriptions prior to the expiration date so members can have a supply on hand.
For providers
- Working with providers to address their concerns about payments and advocating for federal funding for providers in need.
- Putting in place administrative flexibilities such as waiving prior authorizations and pre-certification for emergent diagnoses and treatments related to the coronavirus.
- Relaxed timing requirements for claims submission and appeals for our provider groups in recognition of reduced staff.
- Compensating providers at 100 percent of the in-office rate for telehealth.
- Hosting weekly webinars to answer their questions and concerns in real time.
For employers
- Helping employers keep their employees covered, including those furloughed or temporarily laid off, by extending coverage.
- Extending premium payment periods for employers who need a bit more time to make payment.
- Advocating for direct premium assistance for employers so they can afford to continue to provide employer sponsored coverage.
Community
- Committing
$1 million throughTufts Health Plan Foundation to support those affected by the coronavirus outbreak inMassachusetts ,Rhode Island ,New Hampshire andConnecticut . This funding supports organizations providing meals and other services to older people and those who are at risk, responds to inequities in housing and basic human needs, and bolsters collaborative regional responses. The Foundation is also providing current grantees flexibility to redeploy existing funds to address emerging community needs. - Providing nonprofits in the region with much-needed supplies, including diapers, hand sanitizer packs and towels.
- Matching employee donations two to one. In total,
$190,000 has been donated through the match program.
For employees
- In addition to the
Employee Relief Fund , increasing pay of essential employees who are needed onsite. then the health and wellness
About Tufts Health Plan
Tufts Health Plan is nationally recognized for its commitment to providing innovative, high-quality health care coverage. Staying true to our mission of improving the health and wellness of the diverse communities we serve, we touch the lives of 1.16 million members in
To learn more about how we're redefining what a health plan can do, visit www.tuftshealthplan.com/whatwedo. Connect with us on Facebook, Twitter, YouTube and LinkedIn.
*Every year, Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. For more information on plan ratings, go to www.medicare.gov. Tufts Medicare Preferred HMO plans received 5 out of 5 stars for contract years 2016, 2017, 2018, 2019, 2020.
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Contact:
617-480-9590
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