The non-standard auto insurer launched Hi Marley in mid-November to help reduce cycle times, improve customer satisfaction, and gain a new, modern solution to translate communications between representatives and insureds. With Hi Marley,
Trexis has seen improved responsiveness and engagement with their enhanced customer experience by offering a new way to communicate. Beyond AutoTranslate, they have also found great benefit in having media directly uploaded in the text conversation for their team members to review and add to the claim file.
Hi Marley is a software provider offering the first AI-enabled conversation platform specifically designed for the insurance industry. Hi Marley enables insurance carriers to easily and quickly communicate with customers and other partners in the insurance ecosystem so they can deliver an optimal customer experience. The platform has flexible APIs and requires zero integration to get started. Learn more at www.himarley.com.
Trexis and Trexis One Insurance Corporations are headquartered in
We offer quality auto insurance products at a competitive rate to meet the needs of our customers. We partner with experienced professional insurance agents and provide them with solid programs along with the latest in technology to meet their clients' personal auto needs. We provide a knowledgeable Customer Service staff and quick and fair claims service with 24/7 claims reporting.
Director of Marketing, Hi Marley
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