Study: Massachusetts Should Embrace Direct Healthcare Options
Especially in the COVID era, many are looking to alleviate the increased burden on the healthcare system. One solution is direct healthcare (DHC), which can provide more patient-centered care at affordable prices and is an effective model to increase access to care for the uninsured, underinsured and those on public programs like Medicaid, according to a new study published by
"This approach to investing in primary care has been shown to reduce costs, emergency room visits, inpatient care and visits to specialists, all while increasing patients' satisfaction with their care," said
Under DHC, patients pay practices a set monthly fee that covers a prearranged universe of services. It is most common in primary care, but can be used for other types of care such as physical therapy, behavioral and mental health, and dentistry. There are currently 1,200 direct primary care (DPC) practices in the
For primary care, patients begin by choosing their provider, then purchase a complementary insurance plan. They can usually buy a much less expensive plan with a higher deductible because they have access to so many services through DPC.
DPC agreements commonly include:
- Unlimited office visits
- Home visits
- Same- or next-day appointment availability
- Longer visit durations
- Annual physicals
- Vaccinations
- Routine lab tests
- Stitches and splintering or casting of fractured or broken bones
- Help navigating the rest of the healthcare system
- 24/7 emergency triage support
Some agreements include access to generic prescription drugs at near wholesale prices. Many DPC physicians give patients their personal cell phone numbers.
In 2018, nearly 80 percent of DPC subscription fees were between
One DPC provider shared the story of an uninsured 30-year-old man who pays
Since joining the practice the patient has suffered from a serious sinus infection, recurrence of cellulitis with abscesses that required draining, had multiple musculoskeletal injuries due to a car crash, and needed an x-ray for a possible femur fracture. The only additional cost to the patient for treatment of all these ailments was a
There are no deductibles, co-pays or third-party insurance claims. The transparency and lack of surprise bills address the issue of those who don't see their doctors because of uncertainty over the cost.
DPC patients have an average of four, 35-minute visits a year with their physician. Under the typical fee-for-service model, patients have 1.66 visits annually and spend around 15 minutes per visit with their physician.
DHC also results in far less physician burnout. "Status quo" providers currently report spending around a third of their day on administrative tasks, by contrast direct care providers spend much more time with patients because there is no paperwork to fill out for insurers.
DHC could help a number of patient groups. Access to same- or next-day appointments could be particularly helpful to MassHealth members.
Pre-pandemic, the average wait for a doctor's appointment in
Older adults on Medicare who often have trouble finding transportation to medical appointments could benefit from the home visits usually included in DPC agreements and from the more personal management of chronic illnesses that comes with longer and more frequent appointments.
A study published in the
DHC also offers an innovative option for small businesses.
Archambault urges the Commonwealth to take four steps to embrace DHC:
1.
2.
3. MassHealth should explore DHC arrangements, especially for some of the sickest patients on the program.
4.
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Read the full story at https://www.prweb.com/releases/study_massachusetts_should_embrace_direct_healthcare_options/prweb17684833.htm



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