Six months after gas disaster, problems remain in Lawrence
The utility company responsible for the
"We want to restore our lives same as it was before," Maali said.
Maali bemoaned
"The insurance process can be very frustrating, I agree," Kempic replied, noting executives would take suggestions from Saturday's sessions "and adjust accordingly so we can put you back in the place you were before the event."
As of Friday,
"It's been a hassle, big time," Awad said. "I don't have as much business as before. I lost at least 60 percent of my business."
Acknowledging that, "maybe we haven't done the best job," Kempic said
"I'm not surprised people are dissatisfied, but we are trying to make it less painful for them. We want to streamline the process as much as we can," Kempic told reporters.
With a
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