Secretary DeVos Visits Texas and Louisiana as Department of Education Continues to Aid Victims of Hurricane Harvey
"
Attendees included:
* President
* First Lady
* Secretary
* Secretary
* Secretary
* Acting Secretary
* Administrator
The following are some of the actions already taken by the
* Last week (on
* The Department published general guidelines for colleges whose operations are interrupted by a federally declared major disaster. They are available at https://ifap.ed.gov/dpcletters/GEN1708.html
* Federal Student Aid (FSA) set up a responsive team to manage the correspondence, emails, calls and other inquiries received from institutions. A database was developed to track and manage all contacts with schools and document any support needed to resolve claims/questions from impacted schools. General information for students and parents about disaster assistance was posted at StudentAid.gov/hurricane-harvey.
* The Department directed federal student loan servicers to provide impacted borrowers flexibility in managing their loan payments during this time. Borrowers can contact their student loan servicer for more information or call 1-800-4FED-AID (1-800-433-3243) to find out their servicer's contact information.
* The
* OESE and the
* OESE will be conducting a webinar on
* On
* The
The Department's K-12 and Higher Education stakeholders who are seeking informational resources as well as those seeking relief from Department-based administrative requirements should contact the Department toll free at 1-844-348-4082 or by email at HarveyRelief@ed.gov.


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