Research Results from Korea University Update Understanding of Public Health (Comparative Analysis of Factors Affecting Quality of Community-Based Care Services in Korea): Health and Medicine – Public Health

2022 MAY 10 (NewsRx) -- By a News Reporter-Staff News Editor at Insurance Daily News -- Investigators discuss new findings in public health. According to news reporting out of Seoul, South Korea, by NewsRx editors, research stated, “Aging societies have an increased need for care services. To solve the problem of care, we suggest community care, through which medical services are provided that meet individual needs.”

Our news editors obtained a quote from the research from Korea University: “Korea provides care services in advance of the community care project and implements quality control to improve the quality of these social services. Therefore, this study aims to compare and analyze the factors affecting user satisfaction in care services in both 2013 and 2016. We analyzed secondary data from 2013 and 2016 collected by the Social Security Information Service. These data include standardized metrics for the quality of care. Based on the evaluation indexes for care service in 2013 and 2016, we used commonly used indexes for analysis. Specifically, non-profit organizations were influenced by sales, accounting management, lifetime tenure rate, etc., while for-profit organizations were affected by number of users, contract termination, etc. In addition, on-site evaluation had a negative effect on the change rate of user satisfaction.”

According to the news editors, the research concluded: “Therefore, in order to increase satisfaction with care services, evaluation indexes by service type should be diversified and differentiated. In addition, field evaluations related to user satisfaction should be performed in order to provide care services appropriate for local characteristics.”

For more information on this research see: Comparative Analysis of Factors Affecting Quality of Community-Based Care Services in Korea. International Journal of Environmental Research and Public Health, 2022,19(4641):4641. (International Journal of Environmental Research and Public Health - http://www.mdpi.com/journal/ijerph). The publisher for International Journal of Environmental Research and Public Health is MDPI AG.

A free version of this journal article is available at https://doi.org/10.3390/ijerph19084641.

Our news journalists report that additional information may be obtained by contacting Kichan Yoon, School of Health Policy & Management, Health Science College, Korea University, Seoul 02841, South Korea. Additional authors for this research include Munjae Lee. Our reports deliver fact-based news of research and discoveries from around the world.