Reports from National Institute of Health Research and Development Highlight Recent Research in Health and Medicine [Best Practice of Hospital Management Strategy To Thrive in The National Health Insurance (Jkn) Era]: Health and Medicine

Health & Medicine Business Daily

2022 AUG 19 (NewsRx) -- By a News Reporter-Staff News Editor at Health & Medicine Business Daily -- Investigators discuss new findings in agriculture. According to news originating from Jakarta, Indonesia, by NewsRx editors, the research stated, “The implementation of the National Health Insurance (JKN) program has created a transformation in the health care system in Indonesia.”

The news correspondents obtained a quote from the research from National Institute of Health Research and Development: “Many hospitals were stuttering and unable to adapt to the new payment system. Some hospitals complained about INA-CBG rates that were lower than the real rates, so that hospitals suffered losses. This research aims to take the best practice from one government hospital and one private hospital that is able to thrive in the JKN era. This study used qualitative research methods through in-depth interviews. The similarity of strategies carried out by the two best practice hospitals to thrive in JKN era are efficiency in business process, investment in human resources, customer relationship management, and stakeholders collaboration.”

According to the news reporters, the research concluded: “The results of this study can be used as a reference for government and private hospitals in Indonesia to be able to thrive in the JKN era.”

For more information on this research see: Best Practice of Hospital Management Strategy To Thrive in The National Health Insurance (Jkn) Era. Jurnal Administrasi Kesehatan Indonesia, 2021,9(1):9-22. (Jurnal Administrasi Kesehatan Indonesia - https://e-journal.unair.ac.id/JAKI/index). The publisher for Jurnal Administrasi Kesehatan Indonesia is Universitas Airlangga.

A free version of this journal article is available at https://doi.org/10.20473/jaki.v9i1.2021.9-22.

Our news editors report that more information may be obtained by contacting Wahyu Pudji Nugraheni, National Institute of Health Research and Development, Ministry of Health Republic of Indonesia, Jakarta, Indonesia. Additional authors for this research include Asri Hikmatuz Zahroh, Risky Kusuma Hartono.