Prudential Launches OneLeave™ to Help Simplify and Improve the Workplace Leave Experience
Under the OneLeave brand, Prudential builds on its market-leading absence and disability capabilities to help employers minimize extended absences while providing a better experience for employees
OneLeave unites Prudential’s leave and disability management capabilities into a single easy-to-navigate experience to simplify the workplace absence experience for employees.
“We took our market-leading absence and disability capabilities and made enhancements to our technology and customer experience, combined with our deep consultative expertise, to launch OneLeave,” said
OneLeave helps simplify the claims experience, with an event-based intake, a single claim number, and one point of contact for all leave types, including supplemental health benefits. Employees also have access to real-time information about their leaves online, over the phone, or by texting directly with their claims point of contact. To provide support for a smooth transition back to work, employees receive proactive support from expert resources including vocational rehab specialists, return-to-work experts, physicians, nurses, and more.
To help employees better plan for their absence, OneLeave also features a new leave planning tool called OneLeave Explorer™, powered by Penguin Benefits, a leading provider of technology that aims to demystify leave benefits. OneLeave Explorer helps employees quickly and effectively estimate leave and benefit entitlements, plus build personalized leave plans across short-term disability, company-sponsored leave options, and federal and state leave programs.
Employers have access to an expanded suite of technology, consultative services and new employer capabilities through OneLeave. Employers get insights, analytics and support to minimize extended absences, as well as dedicated local teams to provide recommendations to develop programs that work for their organizations. This includes expert resources to navigate the increasingly complex state paid-leave landscape, ensuring effective and integrated solutions that work for their organizations.
“With OneLeave, we’ve aligned the best of all our resources so we can elevate empathy, consultation and the human side of insurance,” Gillespie said.
For more information on OneLeave, visit
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