Patent Issued for Generating insurance quotes (USPTO 11741549): Allstate Insurance Company
2023 SEP 20 (NewsRx) -- By a
The patent’s inventors are Hannebrink, Anastasia (
This patent was filed on
From the background information supplied by the inventors, news correspondents obtained the following quote: “Conventional methods of delivering insurance quotes are focused on getting a price to a customer as quick as possible. In general, the process of generating and delivering insurance quotes can be driven by the desire of an insurance provider to get potential consumers to sign up as quickly as possible. Some insurance providers may set goals of providing an insurance quote within a certain amount of time beginning from a time at which a user begins entering information into, for example, an online (e.g., Internet) form. The consumer is often left with little understanding of the extent of the quoted insurance coverage. For example, when a consumer is provided with a quote for home insurance, the consumer is not provided with information that can help the consumer actually understand the type of coverage being offered and the reason for the coverage. Therefore, there may be a demand for a more consultative way of delivering insurance quotes and related supplemental information.
“In view of the state of the insurance industry and insurance products, there may be demand for methods, systems, devices, software, etc. that provide a way of providing a consumer with more options to customize insurance coverage and information that aids consumers in understanding insurance quotes. There may also be a demand to provide more tailored quotes (e.g., quotes that focus on the characteristics of the consumer/policyholder as they are on the property to be insured).”
Supplementing the background information on this patent, NewsRx reporters also obtained the inventors’ summary information for this patent: “In light of the foregoing background, the following presents a simplified summary of the present disclosure in order to provide a basic understanding of some aspects of the invention. This summary is not an extensive overview of the disclosure. It is not intended to identify key or critical elements of the disclosure or to delineate the scope of the invention. The following summary merely presents some concepts of the disclosure in a simplified form as a prelude to the more detailed description provided below.
“Certain aspects of the disclosure address one or more of the issues mentioned above by disclosing methods, computer readable storage media, software, systems, and apparatuses for providing a more consultative way of delivering insurance quotes and insurance quote information. In particular, the system may include a server or computing device for receiving, analyzing, and determining different information in regards to a particular consumer and providing insurance information and a quote based on the received information. The system may include computing devices associated with a consumer as well as network computing devices (e.g., computing devices in the “cloud” such as a server). The system may receive a request or information from a customer or potential customer regarding a house or home. The system may gather other information based on the location and demographics of the house or home. The system may receive customer information about the customer’s financial risk tolerance or the customer’s financial stability such as the customer’s savings or liquid assets (or other readily available assets). The system may determine a quote based on the customer information. The system may determine common claims or costly claims to houses and homes similar to the house or home of the customer. The system may analyze the received information to calculate or determine deductible information for the customer. The system may determine a quote for the customer based on the information received.
“Certain other aspects disclose a system comprising: a first computing device associated with a user (e.g., a mobile computing device associated with a home owner). The first computing device may be, for example, a smart phone, tablet, etc. The first computing device may be configured to communicate with other computing devices via a network. The system may also include more than one computing device, for example, a second or third computing device, which may be another computing device (e.g., a server) connected to the network (e.g., the Internet). The second computing device may be configured to receive information from the first computing device. The information may be a quote request or user information related to a quote, or risk tolerance data, or liquid asset data or any user information used for generating a quote and any user information needed for interpreting and understanding a quote. Certain other aspects disclose a method including: receiving, from a first device at a server, a request for a quote for home insurance by a user; receiving, from the first device at the server, user information, wherein the user information may include risk tolerance data for the user, liquid asset data for the user, or zip code data for a home for which the home insurance may cover; determining, at the server, based on the zip code data, common claims or costly claims; analyzing the risk tolerance data or the liquid asset data in order to determine a deductible; determining a premium; generating the quote based on the deductible or the premium; or outputting, from the server, the quote along with at least one of common claim information indicating at least one of the common claims, costly claim information indicating at least one of the costly claims, or deductible information which may provide an explanation for the deductible.
“The details of these and other embodiments of the disclosure are set forth in the accompanying drawings and description below. Other features and advantages of aspects of the disclosure will be apparent from the description, drawings, and claims.”
The claims supplied by the inventors are:
“1. A method for providing interactive analytics of user demographics, the method comprising: storing information in memory regarding a plurality of current users, each current user associated with a set of demographic data; providing an interactive user interface to a display screen of a user device, wherein the interactive user interface includes one or more web links to different interactive tools for demographic-based analysis; receiving at least one selection sent over a communication network from the user device via the interactive user interface, the at least one selection regarding one of the web links to one of the different interactive tools and user information regarding a user of the user device; identifying that the user is similarly situated to one or more of the current users based on a comparison of the user information to the set of demographic data of the similarly situated current users; executing the selected interactive tool in response to the at least one selection of the selected web link, wherein the selected interactive tool is executed based on the user information regarding the user and stored information regarding the similarly situated current users to identify a set of damage events predicted for the user; and dynamically updating content within the interactive user interface provided to the display screen of the user device, wherein the dynamically updated content within the interactive user interface includes the set of damage events predicted for the user.
“2. The method of claim 1, wherein the selected interactive tool is associated with one or more questions, and wherein the received user information includes one or more answers to the questions.
“3. The method of claim 1, further comprising storing the received user information in memory, and analyzing the stored user information in accordance with another one of the different interactive tools.
“4. The method of claim 1, further comprising classifying the user based on the comparison of the user information to the set of demographic data of the similarly situated current users.
“5. The method of claim 1, further comprising generating one or more recommendations for the user based on the set of damage events predicted for the user, each recommendation including an explanation of one or more factors associated with different hypothetical damage events.
“6. The method of claim 5, further comprising identifying one or more similarities or differences in comparison to the similarly situated current users, wherein the factors associated with the explanation for each recommendation includes one or more of the identified similarities or differences.
“7. The method of claim 1, further comprising storing information in memory regarding a plurality of damage events, and selecting the set of damage events predicted for the user based on a commonality of each of the damage events.
“8. The method of claim 7, wherein the commonality of each of the damage events is specific to the similarly situated current users.
“9. The method of claim 1, further comprising receiving a selection regarding one of the damage events in the dynamically updated interactive user interface, and further dynamically updating the content within the interactive user interface to reflect one or more different scenarios associated with the selected damage event.
“10. The method of claim 9, wherein the further updated interactive user interface further includes one or more probabilities associated with different product options being used in the different scenarios.
“11. A system for providing interactive analytics of user demographics, the system comprising: memory that stores information regarding a plurality of current users, each current user associated with a set of demographic data; a communication interface that communicates over a communication network with a user device, wherein the communication interface: provides an interactive user interface to a display screen of the user device, wherein the interactive user interface includes one or more web links to different interactive tools for demographic-based analysis, and receives at least one selection via the interactive user interface, the at least one selection regarding one of the web links to one of the different interactive tools and user information regarding a user of the user device; and a processor that executes instructions stored in memory, wherein the processor executes the instructions to: identify that the user is similarly situated to one or more of the current users based on a comparison of the user information to the set of demographic data of the similarly situated current users; execute the selected interactive tool in response to the at least one selection of the selected web link, wherein the selected interactive tool is executed based on the user information regarding the user and stored information regarding the similarly situated current users to identify a set of damage events predicted for the user; and dynamically update content within the interactive user interface provided to the display screen of the user device, wherein the dynamically updated content within the interactive user interface includes the set of damage events predicted for the user.
“12. The system of claim 11, wherein the selected interactive tool is associated with one or more questions, and wherein the received user information includes one or more answers to the questions.
“13. The system of claim 11, wherein the memory further stores the received user information, and wherein the processor executes further instructions to analyze the stored user information in accordance with another one of the different interactive tools.
“14. The system of claim 11, wherein the processor executes further instructions to classify the user based on the comparison of the user information to the set of demographic data of the similarly situated current users.
“15. The system of claim 11, wherein the processor executes further instructions to generate one or more recommendations for the user based on the set of damage events predicted for the user, each recommendation including an explanation of one or more associated factors.
“16. The system of claim 15, wherein the processor executes further instructions to identify one or more similarities or differences in comparison to the similarly situated current users, wherein the factors associated with the explanation for each recommendation includes one or more of the identified similarities or differences.
“17. The system of claim 11, wherein the memory further stores information regarding a plurality of damage events, and wherein the processor executes further instructions to select the set of damage events predicted for the user based on a commonality of each of the damage events.
“18. The system of claim 17, wherein the commonality of each of the damage events is specific to the similarly situated current users.
“19. The system of claim 11, wherein the communication interface further receives a selection regarding one of the damage events in the dynamically updated interactive user interface, and wherein the processor executes further instructions to dynamically update the content within the interactive user interface to reflect one or more different scenarios associated with the selected possible event.
“20. The system of claim 19, wherein the further updated interactive user interface further includes one or more probabilities associated with different options for preparing for the different scenarios.
“21. A non-transitory, computer-readable storage medium, having embodied thereon a program executable by a processor to perform a method for providing interactive analytics of user demographics, the method comprising: storing information in memory regarding a plurality of current users, each current user associated with a set of demographic data; providing an interactive user interface to a display screen of a user device, wherein the interactive user interface includes one or more web links to different interactive tools for demographic-based analysis; receiving at least one selection sent over a communication network from the user device via the interactive user interface, the at least one selection regarding one of the web links to one of the different interactive tools and user information regarding a user of the user device; identifying that the user is similarly situated to one or more of the current users based on a comparison of the user information to the set of demographic data of the similarly situated current users; executing the selected interactive tool in response to the at least one user selection of the selected web link, wherein the selected interactive tool is executed based on the user information regarding the user and stored information regarding the similarly situated current users to identify a set of damage events predicted for the user; and dynamically updating content within the interactive user interface provided to the display screen of the user device, wherein the dynamically updated content within the interactive user interface includes the set of damage events predicted for the user.”
There are additional claims. Please visit full patent to read further.
For the URL and additional information on this patent, see: Hannebrink, Anastasia. Generating insurance quotes.
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