OneConnect and Old Mutual in SA Join Hands to Embark on Digitalization of Life Insurance Business
With digital transformation a key component of Old Mutual's customer-centric strategy, the company has been on a multi-year journey towards embedding digitalisation across its operations and was seeking a strong technology partner with abundant knowledge in the insurance sector to overcome challenges presented by customer-centric digital transformation. OneConnect vowed to assist and enable OM (Old Mutual) as its proud strategic partner.
As a well-known insurance corporate established for more than 178 years, Old Mutual is a
As an associate company of
Omni-channel Agent Solution is the digitalized life insurance flagship product introduced by OneConnect, which provides full-process agent solutions to global insurance institutions. Through integrating advanced AI technology, the product helps insurance institutions digitally transform their agents through specific modules including recruitment, training, prospecting, performance, and customer management, empowering insurance institutions to maximize the efficiency and effectiveness throughout the agent employment process.
Mr. Chongfeng Shen, Chairman of the Board and Chief Executive Officer of OneConnect, said: "At OneConnect, we will continue leveraging our extensive financial expertise and cutting-edge technology to inject new momentum into the digital transformation of insurance companies. We will also continue to refine our products to better meet market demand. Old Mutual, with over a century of history, chose us as their strategic partner because they believe in our professionalism and the win-win outcomes we can create together. We will maintain a close relationship over the long-term, and propel digital transformation of life insurance together."
With digital transformation a key component of Old Mutual's customer-centric strategy, the company has been on a multi-year journey towards embedding digitalisation across their operations. OneConnect's Universal Agent solution effectively helps agents of Old Mutual in SA improve service efficiency and convert potential customers, thereby contributing to their success in the market.
Mr.
Going forward, OneConnect will continue to leverage
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SOURCE OneConnect


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