Notice of Annual General Meeting 2022 (PDF – 1,810 KB)
Notice of Annual
General Meeting
2022
We're a health company working to create
46-year history as one of
We're investing in preventative health and reimagining healthcare to give people greater choice, better access and more control over their care. We're partnering with doctors, hospitals and governments to deliver care in new ways - and growing and developing new health services through our
Purpose
Vision
The best health and wellbeing for
Values Customer obsessed Show heart Brilliance together Break boundaries
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Strategy |
Growing as a health company |
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Deliver leading |
Differentiate our |
Expand in health |
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experiences |
insurance business |
Our brands
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Health insurance |
Health services |
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Health and wellbeing including Live Better |
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Diversified insurance |
Preventative programs |
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Clinical homecare and virtual care |
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Investments in primary care, virtual care and |
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Travel |
Pet |
Life |
Car and home |
health system navigation support |
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Investments in no gap healthcare programs |
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Sustainability focus areas |
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Customer |
Employee |
Community |
Environmental |
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health |
health |
health |
health |
Governance |
Dear Shareholder
We are pleased to invite you to attend the annual general meeting ("meeting" or "AGM") of
AGM details
The meeting will be held at the
In person attendance
If you attend the meeting in person, you will need to register at one of the registration desks on the day. You will find it easier if you bring with you a shareholder document showing your holder number (such as a holding statement or proxy form).
There is also a possibility that Federal or State government guidance or restrictions applicable at the time of the meeting may prevent, or limit the number of shareholders attending in person. Should this occur, we will advise shareholders
of those restrictions and any alternative arrangements prior to the AGM via an announcement to the ASX and an announcement on our website at medibank.com.au/about/investor-centre/annual-general-meeting/.
Virtual attendance
Shareholders and proxyholders can watch the AGM live in real time on the Lumi online platform. All shareholders attending virtually will be given a reasonable opportunity to participate in the AGM including a right to vote and to ask questions or make comments, both verbally and in writing.
Information on how to participate virtually, including system requirements, logging in, and how to vote and ask questions, is provided on page 6 of this Notice of Meeting and in the Virtual Meeting Guide on pages 17 to 20. You can also find this information on
The meeting will be webcast live and may be viewed at medibank.com.au/about/investor-centre/annual-general-meeting/. The webcast will also be available on
If you are unable to attend the meeting, I encourage you to submit your voting instructions by:
- following the instructions on the front of the proxy form to lodge your proxy electronically atinvestorvote.com.au; or
- completing the personalised proxy form and returning it to
Medibank's share registry. The completed proxy form must be lodged electronically or be received by no later than10.30am (Melbourne time) on Monday14 November 2022 .
This Notice of Meeting sets out the details of the items of business of the meeting, as well as voting instructions and explanatory notes.
At the AGM, Chief Executive Officer
I hope you are able to join us at the AGM and thank you for your support as a shareholder.
Yours sincerely
Mike Wilkins AO
Chair
Notice of Annual General Meeting 2022 1
2022 highlights
Customer
3.96m
total customers
at
27.45%
market share
(+14 bps since FY21)
$5.4b
total claims paid
- $682m
total COVID financial support
to date - includes c. $368m customer give backs
45.3(+8.2)
42.4 (-0.6)ahm
customer advocacy
(average Service NPS)
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Services supported |
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1.2m+ |
24.7m+ |
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hospital admissions |
extras services |
60.9k (+3.2%)
reported net resident policyholder growth
c. 568k
customers engaged with Live Better and preventative programs
476k+
surgical procedures
Health services
10,086(+40%)c.7,239(-5%) $10mc.3.5m 3,245
customers engaged with preventative health programs
customers used
investment in health tech company Medinet
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virtual |
patients used |
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health |
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interactions |
since |
2
Our performance
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$393.9m(-10.7%) |
7.3cps (+5.8%) |
13.4cps (+5.5%) |
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Group net profit after tax |
final ordinary dividend |
total ordinary dividend |
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fully franked |
fully franked |
$6,859.8m
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Composition of |
% |
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2022 segment |
92.9 |
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operating profit |
$592.6m |
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7.9⁄ 10
employee engagement
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$321.8m |
-$24.8m |
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net investment |
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segment revenue |
income / loss |
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7.1% |
c. $15m |
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$45.5m |
in productivity |
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savings |
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including around |
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3,768 |
1,300 |
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employees |
health professionals |
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Headcount at |
All data is presented on a statutory basis
Notice of Annual General Meeting 2022 3
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