MyKey Global Accommodations Introduces Revolutionary ALEase™ Insurance Housing Management Technology
Insurers access ALEase™ using a web application that is fully responsive to accommodate any screen size, and whether the adjustor is at home, in the office or on their mobile device. Using a streamlined but robust data-gathering interface, ALEase™ collects all important details regarding the claimant's housing need, including location, special needs and ALE (Additional Living Expense) budget. In moments, MyKey's fulfillment team can pair those unique needs against a database of more than 100,000 carefully cultivated hotels, furnished housing providers and vacation rental owners to provide options that meet the claim criteria.
From there, the ALEase™ automated process provides a sharing environment where the insurer, supplier, policyholder and MyKey can quickly approve accommodations, finalize occupancy agreements and communicate pertinent details such as arrival instructions. Throughout the policyholder's stay, ALEase™ monitors their ALE budget usage, alerts the insurer to request an extension as their client's departure date approaches, and facilitates conversations between all parties. In addition, ALEase™ provides insurers with extensive reporting capabilities to monitor in-house guests, review invoices, and more.
"ALEase™ was designed first and foremost to make the ALE housing claims process easier for the insurer and faster for the policyholder," says CEO
"ALEase™ introduces efficiencies that extend to all segments of the housing claims process," says Vice President of Fulfillment
"Our goal was to ensure ALEase™ provided 360° support throughout the claims fulfillment and management process. The technology enables MyKey to instantly target vetted supplier partners that best meet all the needs of the guest, and directly issue them the RFQ. For our accommodations partners, the ALEase™ technology maintains a complete database of their properties, including pictures, pricing and policies, so with just a few clicks of the mouse, they can bid on an opportunity," says Crane.
Adds Doell, with ALEase™, insurers can select the housing options they want to share with their client, the client can choose their preferred option, and MyKey can secure the booking with the supplier – all in moments.
The ALEase™ technology was created based on feedback from insurers, suppliers and MyKey's own team. It allows for the technology to evolve as well to accommodate new feedback curated using MyKey's continually active feedback loop. As a result, MyKey currently boasts a Net Promoter Score of 68.
About MyKey Global Accommodations
MyKey is a leading provider of insurance housing solutions in
For additional information, please contact
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