Modification to a Previous Presolicitation Notice – R– Private Sector Benchmarking
Notice Type: Modification to a Previous Presolicitation Notice
Posted Date:
Office Address:
Subject: R-- Private Sector Benchmarking
Classification Code: R - Professional, administrative, and management support services
Solicitation Number: VA25917N0175
Contact: Susan Dela [email protected] mailto:[email protected] [Contracting Officer]
Description:
VA Rocky Mountain Consolidated Contracting Center
This is a SOURCES SOUGHT NOTICE for market research purposes only to determine the availability of potential businesses with capabilities to provide the services described in the Performance Work Statement (PWS). Potential offerors are invited to provide information via e-mail to [email protected]. All responses will be used to determine the appropriate acquisition strategy for a potential future acquisition according to PWS.
Potential contractors shall provide, at a minimum, the following information to [email protected]:
1)
2) Brief capability statement with enough information to determine if the company can meet the requirement. The Capabilities Statement for this sources sought is not expected to be a Request for Quote nor does restrict the Government to an ultimate acquisition approach, but rather short statement regarding the company's ability to provide the service above. Any commercial brochures or currently existing marketing material may also be submitted with the capabilities statement.
The capabilities will be evaluated solely for the purpose of determining to Set-Aside for the
This synopsis is for information and planning purposes only and is not to be construed as a commitment by the Government nor will the Government pays for information solicited. This synopsis is not a solicitation announcement for Request for Quote. No formal solicitation document exists at this time, and no contract will be awarded from this announcement. Respondents will not be notified of the results of the evaluation. All interested contractors should notify this office via email by
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Performance Work Statement (PWS)
Private-Sector Healthcare Performance Benchmarking Database
BACKGROUND
The mission of
MCAO s Decision Support System (DSS) imports s and processes
DSS is the
This Healthcare Performance Benchmark project is to enable, and facilitate VHA Managerial Cost Accounting Office MCAO staff to create analogous and appropriate comparisons of VHA healthcare services with private-sector healthcare providers located in
Access to Robust Private-Sector Healthcare Performance Database of inpatient and outpatient encounters that is historically linear containing at least three (3) of the most recent years.
APPLICABLE DOCUMENTS
In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:
44 U.S.C. '' 3541, Federal Information Security Management Act (FISMA) of 2002
Federal Information Processing Standards (FIPS) Publication 140-2, Security Requirements For Cryptographic Modules
10 U.S.C. '' 2224, "Defense Information Assurance Program"
5 U.S.C. '' 552a, as amended, The Privacy Act of 1974
42 U.S.C. '' 2000d Title VI of the Civil Rights Act of 1964
VA Directive 6102,
36
OMB Circular A-130, Management of Federal Information Resources,
32
An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule,
Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. '' 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220),
Homeland Security Presidential Directive (12) (HSPD-12),
VA Directive 6500, Managing Information Security Risk: VA Information Security Program,
VA Handbook 6500, Risk Management Framework for VA Information Systems Tier 3: VA Information Security Program,
VA Handbook 6500.1, Electronic Media Sanitization,
VA Handbook 6500.2, Management of Data Breaches Involving Sensitive Personal Information (SPI) ,
VA Handbook 6500.3, Certification and Accreditation of VA Information Systems,
VA Handbook, 6500.5, Incorporating Security and Privacy in System Development Lifecycle
VA Handbook 6500.6, Contract Security,
Project Management Accountability System (PMAS) portal (reference PWS References -
OIT ProPath Process Methodology (reference PWS References -
Technical Reference Model (TRM) (reference at https://www.voa.va.gov/)
National Institute Standards and
VA Directive 6508, VA Privacy Impact Assessment,
VA Directive 6300, Records and Information Management,
VA Handbook, 6300.1, Records Management Procedures,
OMB Memorandum, Transition to IPv6 ,
3.0 SCOPE OF WORK
The Contractor shall provide (online and/or downloadable) private-sector healthcare datasets, analytical tools and training on how best to utilize for the Government to autonomously conduct targeted analyses with the goal of providing Make/Buy and other types of analysis to support to VHA leaders at the local and regional levels.
Provide Private-Sector Healthcare Benchmarking data such as:
Clinical Performances Measures to include Severity-Adjusted Benchmarks: Mortality Rate, Complication Rate, Readmission Rate, Length-of-Stay, etc.
Cost Performance Measures: to include Severity-Adjusted Benchmarks: Worked/Paid Hours per Encounter/Discharge, Expenses/Costs per Encounter/Discharge, Staffing Levels and Productivity Measures, etc.
Benchmarking tools, online and downloadable information and training to be used for following purposes and/or to meet the following objectives:
Strategic Focus: Identified strengths and weaknesses can be used to develop a smaller, more focused set of strategic initiatives or policy drivers. Examples of such strategic initiatives might include: 1) phasing out or outsourcing of non-competitive health services.
Operational Focus: Provide the appropriate benchmarks necessary to conduct Make/Buy analysis on a regional/local basis for various clinical specialties. Provide the tools and training necessary to allow MCAO staff to assist VHA facilities with benchmarking at the regional and local levels.
Operational Focus: Identify, high volume, high cost opportunities at the operational (Station or Facility) level, where aligning activity-level cost/performance more closely to Best practice healthcare industry benchmarks would produce significant efficiencies and improvements.
PERFORMANCE DETAILS
PERFORMANCE PERIOD
The Period-Of-Performance (POP) shall be a one (1) year base period and one (1) year option period.
Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).
There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that
If any of the above falls on a Saturday, then Friday shall be observed as holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday. The other six are set by a day of the week and month:
Memorial
Labor
PLACE OF PERFORMANCE
Tasks under this PWS shall be performed at both Government and Contractor facilities. The contractor s ability to support place of performance requirements should be defined in their proposal.
TRAVEL
The Government anticipates limited travel under this effort to attend program-related meetings and/or training the period of performance, at least two (2) instances of travel: (1) Kick-Off Meeting not to exceed one business day at VA Central Office,
SPECIFIC TASKS AND DELIVERABLES
The Contractor shall perform the following:
5.1 PROJECT MANAGEMENT PLAN
All work to be accomplished under this task order will be managed via a Project Management Plan (PMP) a formal deliverable subject to
Deliverable:
Project Management Plan. Due Fifteen (15) days after order award and updated monthly thereafter throughout the POP.
PROJECT REPORTING REQUIREMENTS
The contractor shall provide a Monthly Progress Report, by the third business day of the month, to the COR and the Contracting Officer (CO), describing the work accomplished during the period covered by the report, the timeliness of that work, and the work expected to be accomplished in the current month. The contractor shall prepare presentations, attend required program meetings, and participate in conference calls, as determined by the COR. Meetings shall be conducted in person or virtual utilizing video or phone conferencing (e.g., MS Lync), the VA National Teleconferencing System (VANTS), or other conferencing capabilities within the VHA and the contractor. All deliverables in support of these tasks shall be formatted as specified in the PMP. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the contractor shall provide an explanation including its plan and timeframe for resolving issue(s). The contractor shall monitor performance against the PMP and report any deviations. It is expected that the contractor shall keep in communication with the
Deliverable:
Quarterly Progress Report: due on the third working day of month during the POP;
Ad-hoc reporting will be agreed to in advance by the contractor and preformed as necessary to support the effort; and
A Quarterly status meeting (teleconference) is required between the COR and contractor PM to maintain communication and progress updates on a regular basis. The framework of the status updates will consist of current milestone status, issues/risks, action items and overall health of the project.
5.2 PRIVATE SECTOR HEALTHCARE PERFORMANCE DATABASE
On-demand, online and down-loadable access to robust
Central to enabling the Government to effectively benchmark
Deliverable: Due 15 days after award
Access to
Access to telephone/online Help Desk to respond to service trouble and/or interruption. Also the ability for Government to escalate unresolved issues, after one business day, to the Project Manager, if necessary.
5.3 TRAIN VA PERSONNEL
Contractor to provide selected
5.4 VHA Healthcare Performance Benchmarking (OPTIONAL TASKs)
Optional Task 1 Option Year One
A twelve (12) month
6.0 GENERAL REQUIREMENTS
6.1 SECURITY REQUIREMENTS
The contractor employees shall not have access to
A flash badge shall be obtained from the VA Facility Human Resource office. The flash badge
will be worn while the Contractor employee(s) is on-site and will be returned to the HR office,
upon completion of that job.
6.2 METHOD AND DISTRIBUTION OF DELIVERABLES
The Contractor shall deliver documentation in electronic format, unless otherwise directed in Section B of the solicitation/contract. Acceptable electronic media include: MS Word 2000/2003/2007/2010, MS Excel 2000/2003/2007/2010, MS PowerPoint 2000/2003/2007/2010,
6.3 PERFORMANCE METRICS
The table below defines the Performance Standards and Acceptable Performance Levels for Objectives associated with this effort.
The Government will utilize a Quality Assurance Surveillance Plan (QASP) throughout the life of the contract to ensure that the Contractor is performing the services required by this PWS in an acceptable manner. The Government reserves the right to alter or change the surveillance methods in the QASP at its own discretion.
(End of Document)
Deliverable
Acceptance Quality Level
Medium/
Format
Method of Surveillance/Frequency
Incentive
Government access to
PWS 5.2A
One hundred percent (98%)
Electronic
COR will monitor and oversee via Periodic Inspection
Monthly
Past Performance Ratings
Telephone/online help desk support Ensure all electronic translations are returned in a reasonable time frame (5-7 business days)
PWS 5.2B
Available 100% of time with initial support response within 4 hours (business days)
Electronic
COR will monitor and oversee via Periodic Inspection
As required
Past Performance Ratings
Provide Government with robust and knowledgeable training artifacts and training personnel on the attributes, data definitions, and interface(s) of the Vendor s Private Sector Healthcare Performance Database. .
PWS 5.3
One hundred percent (100 %)
In person, document and electronic
COR will monitor and oversee via attendance and Period Inspection
Past Performance Ratings
5. METHODS OF QA SURVEILLANCE: Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP for the above deliverables.
a. Direct Observation: Can be performed periodically or through 100% surveillance.
b. Periodic Inspection: Evaluates outcomes on a periodic basis. Inspections shall be scheduled daily, weekly, monthly, quarterly, annually or unscheduled, as required based in part of results of Quality Assurance (QA) surveillance results.
c.
d. Validated User/Customer Complaints: The COR shall identify deficiencies, investigate and validate complaints.
e. Periodic Sampling: This is a variation of random sampling. A sample is only taken when a problem/deficiency is suspected. Sample results are applicable only for the specific work inspected. Sampling is not entirely random and cannot be applied to total activity performance.
f. Random Sampling: Designed to evaluate performance by randomly selecting and inspecting a sample of uploads.
g. Progress or Status Meetings: Held with the Contractor to elicit and provide feedback.
h. Analysis of Contractor s Quarterly Progress Reports: Submitted electronically to the COR and PO.
6. RATINGS: Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to evaluate performance. The following ratings shall be utilized:
a. Exceptional: Performance meets contractual requirements and exceeds many to the Government s benefit.
b. Very Good: Performance meets contractual requirements and exceeds some to the Government s benefit.
c. Satisfactory: Performance meets contractual requirements.
d. Marginal: Performance does not meet some contractual requirements.
e. Unsatisfactory: Performance does not meet most contractual requirements and recovery is not likely in a timely manner.
7. DOCUMENTING PERFORMANCE:
a. Acceptable Performance: The Government shall document positive performance. Any report shall become a part of the supporting documentation for any Contractual action.
b. Unacceptable Performance: When unacceptable performance occurs, a written notice shall be issued to the Contractor, outlining the performance measure(s) that is not met. The Contractor shall provide a written corrective action plan to the COR within ten (10) business days. The COR shall document the discussion and place it in the COR file.
The COR shall prepare a Contract Discrepancy Report (CDR), and present it to the Contractor's PM. The Contractor shall acknowledge receipt of the CDR in writing. The CDR shall specify if the Contractor is required to prepare a corrective action plan to document how the Contractor shall correct the unacceptable performance and avoid a recurrence. The CDR shall state how long after receipt the Contractor has to present this corrective action plan to the COR. The Government shall review the Contractor's corrective action plan to determine acceptability.
All CDR s shall become a part of the supporting documentation for any Contractual action deemed necessary by the CO.
8. FREQUENCY OF MEASUREMENT:
During Contract performance, the COR shall periodically analyze whether the negotiated frequency of surveillance is appropriate for the work being performed. Various methods cited in para 5 shall be utilized.
9. FREQUENCY OF PERFORMANCE ASSESSMENT MEETINGS:
The COR shall meet with the Contractor annually to assess performance and shall provide a written assessment. Feedback shall be provided quarterly.
10. FACILITY/RESOURCE PROVISIONS
The Government will provide meeting space and telephone service when authorized contract staff is meeting at Government locations as required accomplishing Tasks associated with this PWS. All procedural guides, reference materials, and program documentation for the project and other Government applications will also be provided on an as-needed basis.
The Contractor shall request other Government documentation deemed pertinent to the work accomplishment directly from the Government officials with whom the Contractor has contact. The Contractor shall consider the COR as the final source for needed Government documentation when the Contractor fails to secure the documents by other means. The Contractor is expected to use common knowledge and resourcefulness in securing all other reference materials, standard industry publications, and related materials that are pertinent to the work.
11. GOVERNMENT FURNISHED PROPERTY
Not Applicable
SCHEDULE FOR DELIVERABLES
Note: If the report is not acceptable as submitted the time frame for resubmission is two (2) days. Days used in the table below refer to calendar days unless otherwise stated. Deliverables with due dates falling on a weekend or holiday shall be submitted the following Government work day after the weekend or holiday.
Task
Deliverable Description
1
Project Management Plan 15 Days Following Award AAwardAward.
2
Project Reporting Requirements
Quarterly
3
Private-Sector Healthcare Performance Database
15 Days Following Award
4
Training
40 Days Following Award
Link/URL: https://www.fbo.gov/spg/VA/VARMCCC/VARMCCC/VA25917N0175/listing.html
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