KnowBe4 Unveils New Phishing Benchmark Data and Showcases Most At-Risk Industries
The Phish-prone percentage is determined by the number of employees that click a simulated phishing email link or open an infected attachment during a testing campaign using the
The study, drawn from a data set of more than six million users across nearly 11,000 organizations, benchmarks real-world phishing results. Results show a radical drop of careless clicking to just 13 percent 90 days after initial training and simulated phishing and a steeper drop to two percent after 12 months of combined phishing and computer based training (CBT).
The study anonymously tracks users by company size and industry at three points: 1) a baseline phishing security test, 2) results after 90 days of combined CBT and simulated phishing, and 3) the result after one year of combined CBT and phishing.
"In the past seven years, we've helped thousands of customers enable their employees to make smarter security decisions. Since we've reached the milestone of 15,000 customers, we've built a massive database to analyze and decided it was time to conduct a new analysis of average Phish-prone percentages," said
Rankings by industry for initial Phish-prone percentage include:
Insurance |
32.66% |
Manufacturing |
30.99% |
Technology |
30.09% |
Not for Profit |
29.85% |
Retail & Wholesale |
28.14% |
Energy & Utilities |
27.89% |
Healthcare & Pharma |
27.75% |
Other: |
27.39% |
Education |
27.16% |
Business Services |
26.74% |
Financial Services |
26.29% |
Government |
25.09% |
According to Sjouwerman (pronounced "shower-man"), "Ninety-eight percent of cyber-attacks rely on social engineering and email phishing is the bad guys' preferred method. Attackers go for the low-hanging fruit: humans. Humans are the de-facto No. 1 choice for cybercriminals seeking to gain access into an organization. New-school security awareness training which includes frequent simulated social engineering testing is a proven method to dramatically slash an organization's Phish-prone percentage. Effectively managing this problem requires commitment and C-level buy-in, but it can be done and isn't difficult."
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