Interactive Webinar Highlights Posted for “The Future of Claims Management”
Panelists included:
-
Bill Brower , vice president, product management, claims,LexisNexis Risk Solutions ; -
Larry Danielson , principal, national insurance technology practice, Deloitte; and -
Deniz Cultu , leader of the property casualty claims team,McKinsey & Company .
The video-based interactive presentation is available here. The webinar was compiled into the following stand-alone segments:
- Moving to Virtual Claims
- Fewer Touches, Higher Customer Satisfaction
- Meeting the Customer on Their Terms
- Adapting to Generational Change
-
Leveraging Virtual Communications - First Steps on the Path to Virtual Claims
- Making Data Useable
- Building the Talent Pipeline
- Making Sense of Sensors
- Harnessing the Cloud
- Moving Beyond Fear The Action Imperative
- From Little
Building Blocks Bigger Claims Grow
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Source: AM Best
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