Interactive Webinar Highlights Posted for “The Future of Claims Management”

OLDWICK, N.J.--(BUSINESS WIRE)-- Viewers can access highlights from an AM Best webinar sponsored by LexisNexis Risk Solutions to learn how technology, artificial intelligence and other factors are impacting the way insurers think about and manage the claims process today and for years to come.

Panelists included:

Bill Brower, vice president, product management, claims, LexisNexis Risk Solutions;
Larry Danielson, principal, national insurance technology practice, Deloitte; and
Deniz Cultu, leader of the property casualty claims team, McKinsey & Company.

The video-based interactive presentation is available here. The webinar was compiled into the following stand-alone segments:

Moving to Virtual Claims
Fewer Touches, Higher Customer Satisfaction
Meeting the Customer on Their Terms
Adapting to Generational Change
Leveraging Virtual Communications
First Steps on the Path to Virtual Claims
Making Data Useable
Building the Talent Pipeline
Making Sense of Sensors
Harnessing the Cloud
Moving Beyond Fear The Action Imperative
From Little Building Blocks Bigger Claims Grow

AM Best is a trusted source of insurance market insight and data, and the only global credit rating agency with a unique focus on the insurance industry. Best's Credit Ratings are a recognized indicator of insurer financial strength and creditworthiness. Visit http://www.ambest.com for more information.