Insurance Fraud Costs $45 Billion per Year, and Honest Policyholders Often Pick Up the Tab | Insurify
Fraud, inaccurate information, and misrepresentation cost the
The analysis estimates the cost of inaccurate information and fraud at
And those losses don't necessarily stay on insurers' balance sheets.
Instead, insurers can account for expected fraud and other losses when setting rates, passing on at least some of the expense to policyholders through premium increases.
The
The
"It's embedded in loss costs, goes through the rate-making process, and ultimately ends up being a pretty important factor in what the premium levels are,"
For consumers already facing rapidly rising insurance costs, that could mean another hidden expense built into their premiums.
So far this year, 27 states have seen their insurance rates increase, according to Insurify data. Drivers in seven states and
Fraud costs more than the fraudulent claim
Insurers have spent decades building systems designed to catch false information and suspicious claims. These systems can include additional documentation, verification, investigations, and other procedures — costs that apply even when a customer is telling the truth.
And those systems mean insurers now face not only the financial losses stemming from fraud and inaccurate information but the expense and customer inconvenience of trying to detect it.
The results show up on more than just a policyholder's bill. Legitimate policyholders can face additional questions when buying coverage, requests for documentation, longer claim investigations, and delays in receiving claim payments.
Home insurance may be particularly vulnerable
That's because fraud and inaccurate information are just additions to a much longer list of forces putting upward pressure on home insurance costs. Rising construction and repair expenses, severe weather, reinsurance costs, and insurers' reassessment of catastrophe risk all play roles in pushing home insurance premiums higher.
And the costs associated with all these perils are becoming increasingly visible to consumers via steep renewal increases, higher deductibles, non-renewals, and difficulty finding coverage.
Can insurers trust customers without treating everyone like a suspect?
"It is no longer arguable. The
The challenge is finding a way to identify suspicious behavior without making insurance more difficult for everyone else — or creating new problems involving privacy, accuracy, or discrimination.
For policyholders, the stakes are substantial. If insurers can reduce fraud and the cost of detecting it, consumers could theoretically benefit from lower expenses and faster claims processing.
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