At least two victims have come forward and said they received notices in the last month that their homeowner's insurance was cancelled, despite a directive from the state that prohibits insurers from cancelling policies on the basis of having a failing foundation.
"When I found the non-renewal notice, I was just in a rage," Centola said.
Centola said after she filed a complaint with the state, she was informed by
"It's still really frustrating," Centola said. "We can't just go to another insurance company, we're stuck with the one we have. What if I had lost my insurance? What happens to my mortgage? You can't have a mortgage without insurance."
"Under no circumstances is a carrier writing homeowners or condominium insurance in
In 2015, the
Centola and her husband bought their home in 2014 and said while there was some discussion of the crumbling foundations at the time, they believed their house had been built late enough to be exempt from the issue.
In 2018, the couple noticed the tell-tale vertical cracking and by December, an engineer had confirmed their foundation was crumbing. They filed a claim with their insurance company in February and were denied a few weeks later.
Insurance companies have been denying homeowners claims saying that the issue does not fall under their definition of collapse, leaving homeowners to bear the burden of the costly repairs.
"This was added insult to the injury," Centola said. "In my opinion insurance companies should be paying for this."
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