Improving Life Insurance in Superannuation for Consumers
Default group insurance in superannuation has resulted in better risk protection for Australians from all walks of life, but there is room for improvement, say members of a new industry working group.
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1. Improving cost impacts on account balances for consumers, including the right cover for young people
2. Addressing multiple default insurance policies
3. Providing better assistance to consumers during claims
4. Improving superannuation fund member communications on insurance.
Group insurance in superannuation is vital in protecting those Australians who are unable to afford individual cover from unforeseen life time events.
Through the ISWG, industry bodies, in consultation with consumer groups, are building a reform framework and implementation plan to ensure that group insurance in superannuation remains accessible to all Australians.
As part of the reforms, a Code of Practice will lift superannuation fund and RSE licensee obligations to meet consumer needs and expectations.
The ISWG has two tiers: a Governance Board which makes the decisions on a consensus basis, and a Technical WG which is responsible for developing the priorities determined by the Governance Board.
ISWG Governance Board membership comprises:
ISWG will release discussion papers on how to improve consumer outcomes in group insurance in superannuation, in early 2017.
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