icare Deploys Guidewire InsurancePlatform™ to Provide High-Quality Customer Experience
Newly-created workers’ insurance and care provider reinvents insurance experience for people and businesses of NSW, begins cloud migration
icare is one of Australia’s largest general insurers with AU$32 billion in assets and more than 3.7 million customers. The organization recently began implementing an omnichannel workers’ compensation claims centre to help improve workers’ care and return to work outcomes through faster service and customer support across preferred channels of engagement. The implementation is the first phase of icare’s migration to
“We protect, insure and care for citizens of NSW of all ages from personal injury, caused at work or on our roads, in many instances for life, and we take that responsibility very seriously,” said
“We congratulate icare on this significant milestone in its journey to reinvent the way workers’ insurance and care is delivered in New South Wales,” said
About icare
icare (Insurance & Care NSW) is the insurance and care services provider for
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