Human API Launches Health Intelligence Platform to Modernize Life Insurance Underwriting and Customer Experience
The company's new platform enables insurance companies to deliver more personalized customer experiences with health intelligence created from comprehensive electronic health records (EHRs) access and applied across workflows, processes, and products to drive more policy placements and better customer experiences. The announcement follows Human API's Series C funding which allowed for significant product development and connectivity to all EHR data sources such as health information exchanges (HIEs), direct to EHR networks, and partnerships with leading APS retrieval vendors.
Human API started by accessing medical records through patient portal integrations, but is now connected to all EHR data sources including Epic Chart Gateway, Veradigm, and CommonWell Health Alliance®, along with leading medical retrieval vendors such as Datafied to consolidate health data access and remove the need for companies to piece together fragmented EHR solutions and data normalization technologies.
Better underwriting decisions start with Human API's proprietary machine learning data normalization and smart orchestration capabilities that convert complex EHR data and other health data sources into actionable intelligence. Insurance companies can now move beyond simply accessing EHR data to leveraging health intelligence to expedite underwriting, increase placement rates, and improve customer experience.
"Intelligence-driven decisioning enabled by data and technology is where our industry needs to go," said
Human API makes life insurance easier to underwrite, buy, and sell by significantly reducing cycle times and automating manual review of medical evidence. The launch expands the organization's capabilities for acquisition of all medical evidence within one platform, and enables the transformation of massive volumes of unstructured EHR data into actionable health intelligence. It is also the only platform for life insurance that allows distribution partners and carriers to collaborate in real-time to support underwriting with intelligent data access and decisioning.
"Consumers today are benchmarking their buying experiences against technology companies like Amazon and Netflix, and life insurance as an industry is rapidly adapting to meet modern customer expectations, powered by data and technology," said Ladder CEO
Over the last few years, Human API has steadily helped leading carriers such as Prudential, Guardian,
As part of the new platform launch, Human API is also bringing to market a portfolio of new solutions built on top of normalized health data access aimed at accelerating underwriting, optimizing distribution, maximizing in-force engagement, and delivering better digital experiences for customers. Human API's new Health Intelligence platform will deliver actionable information to be leveraged across the entire insurance value chain, empowering carriers to achieve faster decisioning with less time, powering new buying journeys across preferred channels, and driving more business.
"Consolidating EHR data access was a necessary step toward delivering exponentially more value to our customers," said
About Human API
Human API is on a mission to radically accelerate the pace of innovation with a platform that connects and converts health data from electronic health records (EHRs) networks, HIEs, patient portals, medical record retrieval vendors, pharmacies, labs, wearable devices, and fitness apps into actionable health intelligence. The company gives consumers a simple way to authorize and share health data with companies building new digital services and products. Human API is serving 100+ customers and powers leading solutions built by fast-growing startups and Fortune 500 companies in the insurance, pharmaceutical, health plan, health identity management, and digital health markets. For more information, visit https://www.humanapi.co.
View original content:http://www.prnewswire.com/news-releases/human-api-launches-health-intelligence-platform-to-modernize-life-insurance-underwriting-and-customer-experience-301320064.html
SOURCE Human API
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