House Judiciary Committee Issues Report on Forced Arbitration Injustice Repeal Act (Part 1 of 2)
Excerpts of the report follow:
Purpose and Summary
H.R. 1423, the "Forced Arbitration Injustice Repeal Act" or the "FAIR Act," would prohibit the enforcement of mandatory, pre-dispute arbitration ("forced arbitration") provisions in contracts involving consumer, employment, antitrust, and civil rights disputes. This critically important measure would restore access to justice for millions of Americans who are currently locked out of the court system and are forced to settle their disputes against companies in a private system of arbitration that often favors the company over the individual. H.R. 1423 is supported by a broad coalition of more than 70 public interest, labor, and advocacy organizations, including Public Citizen, Consumer Reports, the
1 Partners, Fair Arbitration NOW, https://fairarbitrationnow.org/ coalition/ (last visited on
Background and Need for the Legislation
Over the past several decades, forced arbitration clauses have become virtually ubiquitous in everyday contracts.2 Often buried deep within the fine print of employment and consumer contracts, forced arbitration deprives millions of Americans of their day in court to enforce state and federal rights.3 Because arbitration lacks the transparency and precedential guidance of the justice system, there is no guarantee that the relevant law will be applied to these disputes or that fundamental notions of fairness and equity will be upheld in the process.4
2
3 Consumer Fin. Prot. Bureau, Arbitration Study Rep. to Cong., Pursuant to Dodd Frank Wall Street Reform and Consumer Protection Act 1028(a) (2015), http://files.consumerfinance.gov/f/ 201503_cfpb_arbitration-study-report-to-congress-2015.pdf.
4 See, e.g.,
Unlike the judicial system--in which courts' decisions are generally public and, by building on precedent, cumulatively create a body of law--the results of arbitration disputes are often secret.5 For example, the arbitration protocols for the
5 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 3-4 (2019) (statement of
6 Consumer Due Process Protocol, Principle 12.2, Am. Arbitration Ass'n, https://www.adr.org/sites/default/files/document_repository/ Consumer%20Due%20Process%20Protocol%20(1).pdf.
7 Letter from Nat'l Ass'n of Att'ys Gen. to Cong. Leadership (
8 Id.
Forced arbitration also lacks many of the procedural safeguards of the justice system.9 For example, in forced arbitration, a company may increase the expense of bringing a claim,10 limit discovery,11 or eliminate protections related to the geographic proximity of the resolution forum,12 formal civil procedure rules, access to counsel,13 and the right to bring similar claims jointly.14 The company imposing arbitration often selects the presiding arbitrator or arbitration provider,15 creating a conflict of interest in which the purportedly neutral arbitrator may be motivated by the prospect of obtaining repeat business from the company rather than focused on fairly assessing the claim.16
9 Id.
10 Arbitration clauses may impose high costs on consumers such as requiring travel to a distant forum or selection of a high-fee arbitrator, possible expenses which a plaintiff filing in a local court would not have to incur. See
11 See
12 See
13 The lower probability of victory and legal fees may discourage some attorneys from representing individuals in arbitration proceedings. See
14 See
15 The major arbitration providers include the
16 See
As a result of the decline of enforcement of state and federal statutory protections, forced arbitration makes it more likely that corporate harms and abuse will go unchallenged. As Professor
17 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 7 (2019) (statement of
18 Arbitration in America: Hearing Before the S. Comm. on the Judiciary, 116th Cong. 1 (2019) (Responses to Questions for the Record of Professor
19
20 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 2 (2019) (statement of
As the
21 Id.
Although proponents of arbitration claim that it decreases litigation costs for consumers, consumers often do not receive any benefit of reduced costs through forced arbitration.22 Instead, arbitration clauses appear to dissuade consumers from adjudicating disputes altogether.23 Moreover, the lower probability of victory, and meager legal fees associated with forced arbitration may also discourage attorneys from representing individuals in arbitration proceedings.24 As Justice
22 Consumer Fin. Prot. Bureau, Arbitration Study Rep. to Cong., Pursuant to Dodd-Frank Wall Street Reform and Consumer Protection Act 1028(a), at 10 (2015), http://files.consumerfinance.gov/f/ 201503_cfpb_arbitration-study-report-to-congress-2015.pdf ("Using two measures of credit offered, we did not find any statistically significant evidence that companies that eliminated arbitration provisions reduced the credit they offered.").
23 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 3 4 (2019) (statement of
24 See
What rational lawyer would have signed on to represent the [plaintiffs] in litigation for the possibility of fees stemming from a
25
Supporters of forced arbitration also argue that doing away with it would lead to more class action lawsuits, the costs of which would ultimately be borne by consumers.26 For example,
26
27 Arbitration in America: Hearing Before the S. Comm on the Judiciary, 116th Cong. 6 (2019) (statement of
28 Id. at 4.
29 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 11 n.59 (2019) (statement of Professor
In sum, forced arbitration has transferred the rights of workers and consumers to a secretive, closed, and private system designed by corporate interests to evade oversight and accountability.30 Unsurprisingly, 84% of Americans across the political spectrum support ending forced arbitration in employment and consumer disputes.31
30
31 See
RECENT CASE LAW IGNORES THE LEGISLATIVE INTENT OF THE FEDERAL ARBITRATION ACT
On
32 Pub. L. No. 68-401, 43 Stat. 883 (1925) (codified at 9 U.S.C. Sec. Sec. 1-16 (2019)).
33 H.R. Rep. No. 68-96, at 1 (1924) ("The purpose of this bill is to make valid and enforcible [sic] agreements for arbitration . . . in the Federal courts.").
34 See, e.g., H.R. Rep No. 68-96, at 1 (1924);
35
On several occasions [Members of
36 Id. (quoting Sales and Contracts to Sell in Interstate and Foreign Commerce, and Federal Commercial Arbitration: Hearing on S. 4213 and S. 4214 Before the Subcomm. of the S. Comm. on the Judiciary, 67th Cong. 6 (1923) [hereinafter 1923 Hearing on S. 4213 and S. 4214] (statement of
Furthermore, the Court emphasized that not only was the Act intended to apply only to merchant disputes, it was also intended to narrowly apply to "simpler questions of law" involving the routine performance of contracts, such as the passage of title or the existence of warranties.37 Arbitration would not be used to resolve questions of statutory law, which would remain within the clear purview of courts.
37
Indeed, the drafters of the FAA had made clear that arbitration was not appropriate for substantive questions of law.
38
39
40 Id. at 1039 n.55 (citing Arbitration of Interstate Commercial Disputes: Joint Hearings on S. 1005 and H.R. 646 Before the Subcomms. of the Comms. on the Judiciary, 68th Cong. 40 (1924)).
In a series of decisions beginning in the 1980s,41 however, the
41 See, e.g., Moses H. Cone Mem'l Hosp. v. Mercury Constr.,
42
43 See, e.g., Preston v. Ferrer,
44 During the passage of the Federal Arbitration Act,
With respect to labor unions, the
45 Epic Sys. Corp. v. Lewis, 138 S.Ct. 1612, 1622-25 (2018).
46 Id. at 1632.
47 Id. at 1633, 1641 (Ginsburg, J., dissenting).
Forced Arbitration Undermines the Rights of Consumers
Forced arbitration is now widespread in consumer contracts.48 In many cases, consumers are unaware of forced arbitration clauses in the contracts of commonly used goods and services.49 These clauses are hidden inside of envelopes,50 delivery boxes,51 and privacy policies.52 Because nearly 90% of mobile phone services contain a forced arbitration clause, it is virtually impossible to avoid them and still use a mobile phone.53 This is also true for many financial services and products, such as student loans and credit cards.54 As a result, if the consumer wants to use the service or product, accepting the arbitration clause is mandatory.55
48 Justice Denied: Forced Arbitration and the Erosion of Our Legal System: Hearing On H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 1-2 (2019) (statement of
49 See Wash. Mut. Fin. Grp. v. Bailey, 364 F.3d 260, 264-66 (5th Cir. 2004) (holding that an arbitration agreement was enforceable against illiterate consumers, even though they had no knowledge of the arbitration requirement); Am.
50 See Ting v.
51 See Hill v.
52 See
53
54 Credit Card Practices: Fees, Interest Rates, and Grace Periods: Hearing Before the Permanent Subcomm. on Investigations of the S. Comm. on Homeland Sec. and Governmental Affairs, 110th Cong. (2007) (statement of
55 Critics of arbitration label it "mandatory," "compelled," or even "cram down" arbitration. See, e.g.,
In 2015, the
56 Consumer Fin. Prot. Bureau, Arbitration Study Rep. to Cong., Pursuant to Dodd-Frank Wall Street Reform and Consumer Protection Act Sec. 1028(a) (2015), http://files.consumerfinance.gov/f/ 201503_cfpb_arbitration-study-report-to-congress-2015.pdf.
57 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 15 (2019) (statement of
58 Consumer Fin. Prot. Bureau, Factsheet, Consumer Financial Protection Bureau Study Finds That Arbitration Agreements Limit Relief for Consumers 3 (
59 Id. at 2.
60
61 Id.
62
63 Id.
64 Id.
Forced Arbitration Deprives Employees of Fundamental Protections
According to a 2017 report by the
65
66 Id. at 1.
When employees work under forced arbitration clauses, they are less likely to win in disputes with their employers,67 or even to bring them at all.68 Workers that do enforce their rights in the workplace receive less in damages in arbitration than would have been available in court.69
67 Id. at 3.
68 Id. at 5-6.
69 Id.
Worse still, forced arbitration clauses in employment contracts are often coupled with non-disclosure agreements,70 ensuring minimal scrutiny of corporate misconduct. For example, the claims of hundreds of workers at
70
71
72
73
The claims of these women and nearly 70,000 others who were part of a class action against Sterling were subject to forced arbitration,74 however, denying their access to justice. Sterling, like many other American companies, subjects its employees to forced arbitration, requiring them to waive their rights to pursue their claims in court, including claims of discrimination and sexual harassment.75 According to a New York Times investigation, this secretive process minimized the company's exposure to additional claims or public scrutiny.76 As the report explains:
74 Id.
75 Id.
76
Arbitration meant that instead of being heard in a public court, they had to proceed privately in Sterling's in-house system, called Resolve. The first step of Resolve was an internal investigation. If the employee wasn't satisfied by the results of that investigation, he or she could ask to be heard by a panel of the employee's peers and an employment lawyer, all selected by Sterling. If the employee was still dissatisfied, the case was sent to arbitration. Sterling paid the arbitrator. The hearing's proceedings were carried out with judicial oversight, but they were done in private, and their outcome was sealed. Afterward, if there was a settlement, the employee often had to sign a nondisclosure agreement that prohibited the employee from speaking about the case again. The benefit of arbitration to the employee was that the claim was usually resolved more speedily. The benefit to the company was that it was resolved in secret. The secrecy was the point . . . . [I]n arbitration, the proceedings are so secretive that the lawyers weren't allowed to tell other women in the suit what had happened to them.77
77 Id. (emphasis added).
In light of these concerns, a coalition of state attorneys general--from all 50 states, the
78 Letter from Nat'l Ass'n of Att'ys Gen. to Cong. Leadership (
79 Id.
Following a series of high-profile disputes involving sexual and racial harassment, some companies have chosen to voluntarily limit the use of forced arbitration in employment contracts. Earlier this year, Google announced that it would no longer include forced arbitration clauses in its employment contracts, following a worldwide walkout to protest the company's handling of sexual harassment claims.80
80
FORCED ARBITRATION DEPRIVES AMERICANS OF THEIR CIVIL RIGHTS
According to an analysis of corporate legal settlements of civil rights complaints,
81
82 Id.
83
84 Our Common Purpose, Leadership Conf. on Civil & Human Rights (last visited on
Civil and human rights are especially vulnerable to the dangerous impact of forced arbitration. Forced arbitration clauses often preclude consumers and employees joining together to form a class action to enforce their civil rights, which results in claim suppression. Moreover, forced arbitration does not allow public scrutiny of alleged discrimination, nor does it allow for the creation of judicial opinions that help develop the law and provide further guidance on emerging trends. As a result, landmark civil rights laws such as those protecting employees from race, gender, and age discrimination have been rendered meaningless.85
85 Letter from Leadership Conf. on Civil & Human Rights to
In addition to precluding the enforcement of the civil rights laws, the opacity of forced arbitration prevents others from learning of widespread misconduct. As
86
87 See
88
89
These women put their trust into a company and its employees, only to suffer the trauma of being sexually assaulted and then continue to suffer as the company did little to help them and instead tried to silence them. Now that these women are seeking public accountability in court, the company is trying to force them into arbitration, because hidden in the fine print of the terms and conditions of the company's app and iPads (used to check in for services) was a forced arbitration clause."90
90 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 2-3 (2019) (statement of
FORCED ARBITRATION UNDERMINES THE ENFORCEMENT OF THE ANTITRUST LAWS
Forced arbitration clauses have also undermined the enforcement of the antitrust laws.91 As
91 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 21 (2019) (statement of
92 Id. at 20.
93 Am. Express. Co. v. Italian Colors Rest.,
94
95 Italian Colors Rest., 570 U.S. at 231.
96 Id.
Notwithstanding the establishment of a private right of action in the Clayton Act, the Court held that the Federal Arbitration Act required the arbitration of claims under the antitrust laws.97 As the Court noted, the antitrust laws do not "'evince an intention to preclude a waiver' of class- action procedure."98 Justice
97 Id. at 234.
98 Id. (quoting
99 Italian Colors Rest., 570 U.S. at 240 (Kagan, J., dissenting).
In the hands of today's majority, arbitration threatens to become . . . a mechanism easily made to block the vindication of meritorious federal claims and insulate wrongdoers from liability. The Court thus undermines the FAA no less than it does the Sherman Act and other federal statutes providing rights of action.100
100 Id. at 253.
Critics of the Italian Colors decision similarly note that it has "created the possibility that an entity engaging in monopolistic behavior could encourage and strengthen such behavior" by implementing forced arbitration clauses with merchants.101 Now that such clauses are enforceable, entities engaged in monopolistic behavior can insulate themselves from virtually any risk of antitrust liability.102 As
101
102 See id.
103 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 21 (2019) (statement of
104 Id.
105 Id.
106 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing on H.R. 1423, H.R. 7109, and H.R. 2631 Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. 6 (2019) (statement of
107 Id. at 5.
108 Id. at 5-6.
A coalition of antitrust law professors similarly note that the FAIR Act is essential to protecting consumers and small businesses by restoring the private enforcement of the antitrust laws. They explain:
Billions of dollars are lost by
109 Letter from
110 Letter from the
Hearings
For the purposes of section 103(i) of
111 Justice Denied: Forced Arbitration and the Erosion of our Legal System: Hearing Before the Subcomm. on Antitrust, Commercial, and Admin. Law of the H. Comm on the Judiciary, 116th Cong. (2019).
Committee Consideration
On
Committee Votes
In compliance with clause 3(b) of rule XIII of the Rules of the
1. An amendment by
[GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT]
2. An amendment by
[GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT]
3. An amendment by
[GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT]
4. Motion to report H.R. 1423, as amended, favorably was agreed to by a rollcall vote of 22 to 14.
[GRAPHIC(S) NOT AVAILABLE IN TIFF FORMAT]
Committee Oversight Findings
In compliance with clause 3(c)(1) of rule XIII of the Rules of the
With respect to the requirements of clause 3(c)(2) of rule XIII of the Rules of the
Duplication of Federal Programs
No provision of H.R. 1423 establishes or reauthorizes a program of the federal government known to be duplicative of another federal program, a program that was included in any report from the Government Accountability Office to
Performance Goals and Objectives
The Committee states that pursuant to clause 3(c)(4) of rule XIII of the Rules of the
Advisory on Earmarks
In accordance with clause 9 of rule XXI of the Rules of the
Section-by-Section Analysis
The following discussion describes the bill as reported by the Committee.
Sec. 1.
Sec. 2. Purposes. Section 2 states that the purposes of the FAIR Act are to: (1) prohibit pre-dispute arbitration agreements that force arbitration of future employment, consumer, antitrust, or civil rights disputes, and (2) prohibit practices that interfere with the right of individuals and small businesses to participate in joint class or collective action related to an employment, consumer, antitrust, or civil rights dispute.
Sec. 3. Arbitration of Employment, Consumer, Antitrust, and Civil Rights Disputes. Section 3(a) amends title 9 of the United States Code by adding at the end "Chapter 4-- Arbitration of Employment, Consumer, Antitrust, and Civil Rights Disputes."
New Section 401 defines various terms used under new chapter 4.
The term "antitrust dispute" is defined as a dispute arising from an alleged violation of the antitrust laws, as defined in the first section the Clayton Act or State antitrust laws, and in which the plaintiffs seek certification under Rule 23 of the Federal Rules of Civil Procedure or a comparable state law.
The term "civil rights dispute" is defined as a dispute arising from an alleged violation of the
The term "consumer dispute" is defined as a dispute between (A) one or more individuals who seek or acquire real or personal property, services . . . securities or other investments, money, or credit for personal, family, or household purposes, including individuals seeking class certification under Federal or State law, and (B) a seller or provider of such listed services, or a third party involved in the selling, providing of, payment for, receipt or use of information about, or other relationship to any such property, services, securities or other investments, money, or credit.
The term "employment dispute" is defined as a dispute between one or more individuals and a person arising out of or related to the work relationship or prospective work relationship, regardless of whether the individual is or would be classified as an employee or an independent contractor with respect to such work.
The term "pre-dispute arbitration agreement" is defined as an agreement to arbitrate a dispute that has not yet arisen at the time of the making the agreement, and the term "pre- dispute joint-action waiver" as an agreement, made before the dispute has arisen, that would prohibit, or waive the right of, one of the parties to participate in a joint, class or collective action concerning the dispute.
New Section 402 first provides that no pre-dispute arbitration agreement or pre-dispute joint-action waiver shall be valid or enforceable with respect to an employment dispute, consumer dispute, antitrust dispute, or civil rights dispute. It further provides that a court, and not an arbitrator, shall determine, under federal law, whether this chapter applies to an agreement to arbitrate, and the enforceability of that agreement. Section 402 also specifies that this chapter does not apply to any arbitration provision between an employee and a labor organization or between labor organizations, except that no such arbitration provision shall have the effect of waiving the right of a worker to seek judicial enforcement of a right arising under a provision of the
Section 3(b) makes a number of technical and conforming amendments to Title 9 U.S.C.
Sec. 4. Effective Date. Section 4 provides that the legislation takes effect on the date of enactment and applies to any dispute or claim that arises or accrues on or after the date of enactment.
Changes in Existing Law Made by the Bill as Reported
In compliance with clause 3(e) of rule XIII of the Rules of the
Changes in Existing Law Made by the Bill, as Reported
In compliance with clause 3(e) of rule XIII of the Rules of the
TITLE 9,
Continues with Part 2 of 2
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