Hi Marley is an intelligent, text-based messaging platform that helps insurers and their partners seamlessly connect with customers the way they prefer to communicate, and simplify transactions across claims, service and underwriting. Hi Marley is also enabling new use cases around customer engagement and retention. This includes two-way mass-communication to support announcements related to the pandemic, such as notifying customers of premium relief credits and billing options.
"We value the existing partnership with
Hi Marley's new round will support:
- Hiring, including expansion of the engineering team to accelerate industry-specific features and support interactions from initial purchase to service and renewal.
- Growth of the company's customer-facing teams to meet the increasing demand for Hi Marley's platform.
- Continued build-out of Hi Marley's portfolio of APIs and partnerships with industry leading platforms like Guidewire.
"Hi Marley is solving a fundamental problem with the way insurance carriers interact with their insureds," said
Since launching in mid-2017, Hi Marley has earned the trust of some of the country's leading and most innovative insurers including American Family and Plymouth Rock. According to
Hi Marley is a software provider offering the first AI-enabled conversation platform specifically designed for the insurance industry. Hi Marley enables insurance carriers to easily and quickly communicate with customers and other partners in the insurance ecosystem through SMS messaging so they can deliver an optimal customer experience across all touchpoints in the customer journey. The platform has flexible APIs and requires zero integration to get started. Learn more at www.himarley.com
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SOURCE Hi Marley