Curbing costs, providing quality care can be conflicting goals

As a physician who spends some of my time working as a medical director for health insurance companies, I was eager and trepidatious to read Dr. Tessa Adzemovic’ s Dec. 7 Ideas piece,“ A phone call speaks to all that’ s wrong with American medicine "— eager to learn something about her perspective of the“ peer-to-peer" discussions regarding insurance coverage in which I…