Coronavirus: Hanover Insurance will return $30M in auto premiums for April, May, to eligible customers amid COVID-19 pandemic

The Hanover Insurance Group will return $30 million in auto premiums to customers as a way of providing financial relief amid the coronavirus pandemic, the company announced last week.

As part of The Hanover CARES Refund, the insurance company will return 15% of auto premiums for April and May to eligible customers. The refund totals approximately $30 million in premiums, The Hanover said.

The Hanover will credit April policies in May, and May policies in June. Policyholders who have pre-paid premiums will receive credits in each of the same months, the insurance provider said.

"We recognize our customers are feeling significant stress, including financial pressure, as a result of this pandemic," President and chief executive officer at The Hanover John Roche said in a statement. "Our company has a long, proud tradition of being there when we are needed most, delivering for those who depend on us. We are committed now, as always, to do what we can to help our customers, partners and home communities manage through these difficult times."

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In addition to the refund, The Hanover is also offering flexibility on bill payment options without any penalties or fees.

The Hanover has also extended auto coverage for individuals making deliveries, waived limits on additional living expenses for homeowners forced from their homes, and extended the number of days it will reimburse a customer for rental cars.

The company also announced a $500,000 donation to nonprofits aimed at helping combat the coronavirus.

The donations are spread out to the following organizations:

$350,000 to local United Way, Boys & Girls Club and Chamber of Commerce organizations in Massachusetts and Michigan where the company employs large concentrations of employees

Providing medical supplies and protective masks to local area hospitals

Delivering Cheeriodicals' "gifts of thanks" to health care professionals at five hospitals in the hardest hit areas across the country

$50,000 to the Insurance Industry Charitable Foundation's Children's Relief Fund

Implementing an employee matching gift program for donations to coronavirus relief efforts

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